Complaints over time
Complaints about the 2026 Mazda MX-5 by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2026 Mazda MX-5
Convertible, gasoline, RWD/Rear-Wheel Drive, built in Japan. Owner complaints on file from Jun 24, 2026 to Jun 24, 2026.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2026 convertible
Severity index0.02026 convertibles average 14.3
First 24 monthsOpenWindow has not closed yet
Components
100% of complaints about the 2026 Mazda MX-5 name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2026 Mazda MX-5
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2026 Mazda MX-5
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jun 24, 2026Failure Apr 30, 2026100,000 milesCharlotte, NCPower train
The contact owns a 2026 Mazda MX-5. The contact stated that while driving approximately 40 - 80 MPH, the vehicle was erroneously swaying from left to right. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed, and the contact was informed that the road crown needed to be replaced. The vehicle was then taken to another dealer, and the contact was informed that the vehicle was operating as designed. The contact was concerned about a failure within the differential. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 100,000.
NHTSA complaint 11746164
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
50 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SA-042-26a Sep 17, 2026 · Service Bulletin/Repair Instructions
Mazda Connected Services - Frequently Asked Questions (FAQ) This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-042/26 06/30/26 DESCRIPTION Frequently Asked Questions (FAQ) Index General Questions MA… - SA-041-26a Sep 11, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket dev… - SA-038-26b Sep 10, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not pr… - SA-039-26a Aug 19, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using … - SA-038-26a Sep 4, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Au… - SA-053-26 Aug 19, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or… - SA-050-26 Aug 7, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may continue to display the recall notification "IMPORTANT NOTICE. VIEW VEHICLE STATUS MONITOR FOR DETAILS" on the center display even after the recall has been completed. NOTE: Once the warranty claim for the recall campaign is ap… - 09-023-26 Aug 12, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some customers may complain that the Adaptive LED Headlights (ALH) aim upward for several seconds just before the vehicle comes to a stop during nighttime driving. This is caused by improper control logic of the ALH. To eliminate this concern, t… - SA-0-38/26 Jun 16, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Doo… - SA-042-26 Jul 1, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA C… - SA-041-26 Jun 19, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before p… - SA-040-26 Jun 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This docu… - SA-039-26 Jun 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the foll… - SA-027-26a Jun 17, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testi… - 09-020-26 Jun 18, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small on s… - 16-010-26 Jul 1, 2026 · Service Bulletin/Repair Instructions
COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance with New York State General Business Law §399CCCCC (Connected Vehicle Servic… - 16-003-26a Jun 30, 2026 · Service Bulletin/Repair Instructions
UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 16-003/26 01/12/26 DESCRIPTION The release notes outlined below provide an o… - SA-034-26 May 19, 2026 · Service Bulletin/Repair Instructions
This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new… - SA-033-26 Jun 4, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testing and charging procedures in order to promote proper battery maintenance, to… - SA-031-26 Apr 30, 2026 · Service Bulletin/Repair Instructions
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group… - SA-029-26 Apr 21, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle syste… - SA-027-26 Apr 15, 2026 · Service Bulletin/Repair Instructions
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, … - SA-026-26 Apr 16, 2026 · Service Bulletin/Repair Instructions
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake ma… - SA-005-26 Jan 26, 2026 · Service Bulletin/Repair Instructions
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 an… - SA-002-26 Jan 6, 2026 · Service Bulletin/Repair Instructions
Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tires with taller sidewalls. The higher the tire pressure, the more noticeable t… - SA-001-26 Jan 5, 2026 · Service Bulletin/Repair Instructions
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. - 16-003-26 Jan 12, 2026 · Service Bulletin/Repair Instructions
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA07_10032 or 7230C2A-NA07_10032). NOTE: If current version is not 7230C1A-NA07_***** or 7230C2A-NA07_*****, this TSB is not appli… - 09-007-26 Jan 31, 2026 · Service Bulletin/Repair Instructions
Some vehicles may exhibit the power window(s) not working properly (window does not move or has fallen into the door) and/or making an abnormal noise while operating the power window switch. This may be caused by the cable of the power window motor being da… - 09-001-26 Jan 7, 2026 · Service Bulletin/Repair Instructions
There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best… - SA-061-25 Dec 17, 2025 · Service Bulletin/Repair Instructions
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be … - SA-023-25c Dec 16, 2025 · Service Bulletin/Repair Instructions
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop • Door Lock / Un… - SA-017-25d Dec 17, 2025 · Service Bulletin/Repair Instructions
Mazda Connect Services - Frequently Asked Questions (FAQ) - 07-004-25a Dec 10, 2025 · Service Bulletin/Repair Instructions
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens… - SA-056-25 Nov 27, 2025 · Service Bulletin/Repair Instructions
When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). Thi… - SA-055-25 Nov 26, 2025 · Service Bulletin/Repair Instructions
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ass… - SA-052-25 Nov 6, 2025 · Service Bulletin/Repair Instructions
Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is s… - SA-051-25 Nov 8, 2025 · Service Bulletin/Repair Instructions
Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may in… - SA-020-25a Nov 19, 2025 · Service Bulletin/Repair Instructions
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and … - SA-047-25 Oct 8, 2025 · Service Bulletin/Repair Instructions
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. - SA-044-25 Oct 2, 2025 · Service Bulletin/Repair Instructions
For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag w… - SA-029-25a Oct 17, 2025 · Service Bulletin/Repair Instructions
This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the deal… - SA-012-25c Oct 7, 2025 · Service Bulletin/Repair Instructions
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. - SA-007-25b Oct 23, 2025 · Service Bulletin/Repair Instructions
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle bat… - SA-043-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B… - SA-042-25 Sep 30, 2025 · Service Bulletin/Repair Instructions
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. - SA-017-25c Sep 9, 2025 · Service Bulletin/Repair Instructions
Mazda Connected Services - Frequently Asked Questions - SA-039/25 Aug 22, 2025 · Service Bulletin/Repair Instructions
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can f… - SA-038-25 Aug 15, 2025 · Service Bulletin/Repair Instructions
When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership… - SA-012-25b Aug 21, 2025 · Service Bulletin/Repair Instructions
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. - SA-009-25a Aug 22, 2025 · Service Bulletin/Repair Instructions
Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
Source: NHTSA manufacturer communications files.