1997 Mazda Protege

66 complaints on file, page 1 of 4.

1. Filed Nov 22, 2010Failure Oct 24, 201099,000 milesMiddletown, NYService brakes, Hydraulic

   TL*THE CONTACT OWNS A 1997 MAZDA PROTG DX. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE IN FOR ROUTINE INSPECTION, THE MECHANIC INFORMED HIM THAT BOTH THE FRONT AND REAR BRAKES WERE RUSTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT ALL THE BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 02/11/11 *BF UPDATED 11/30/2011 *LN

   NHTSA complaint 10367075
2. Filed Jan 15, 2004Failure Oct 15, 2003108,000 milesKnightdale, NCExhaust system, Fuel system, Gasoline, Unknown or other

   AFTER FIXING THE CATALYST CONVERTER, IT THEN GOES OUT AGAIN REQUIRING ME TO HAVE IT FIXED AGAIN

   NHTSA complaint 10068748
3. Filed Oct 15, 2003Failure Apr 1, 2003Dunkirk, NYEngine

   CHECK ENGINE LIGHT ILLUMINATED AND ACCELERATION IS POOR.*MR ENCLOSED ARE COPIES OF THE RECEIPTS AND SERVICE BULLETIN ISSUED IN REFERENCE TO THE DEFECTIVE VEHICLE. *CB THE CONSUMER STATED THE PROBLEM WAS FINALLY IDENTIFIED AS A FAULTY VALVEIN CYLINDER #1. *JB

   NHTSA complaint 10043933
4. Filed Sep 14, 2003Failure Apr 22, 200383,068 milesDunkirk, NYEngine

   AFTER INVESTIGATING "CHECK ENGINE LIGHT" OVER A PERIOD OF 5 MONTHS, IT WAS DETERMINED THAT A VALVE PROBLEM IN THE FIRST CYLINDER WAS CAUSING A LACK OF COMPRESSION AND POOR ENGINE PERFORMANCE. 2 OXYGEN SENSORS WERE REPLACED, AS WELL AS 8 VALVES AND OTHER PARTS, TO SOLVE THE PROBLEM. WE SPENT A TOTAL OF $1791.78 BEFORE THE CAR WAS FIXED. WE LEARNED FROM OUR MAZDA DEALER THAT A SERVICE BULLETIN WAS ISSUED 6/10/98 THAT COVERED THIS PROBLEM. WE COMPLAINED TO THE DEALERSHIP AND THE MAZDA AREA REP, AND NO REIMBURSEMENT WAS ISSUED. *PH

   NHTSA complaint 10038858
5. Filed Jun 4, 2003Chepachet, RICruise controlCrash

   CRUISE CONTROL MALFUNCTIONED CAUSING SUDDEN ACCELERATION. *MR *PH

   NHTSA complaint 10020404
6. Filed Aug 7, 2002Failure Aug 4, 2002Papillion, NEFrontalCrash1 injured

   AIRBAG FAILED TO DEPLOY ON BOTH SIDES AT 35MPH WHILE REAR ENDING A VAN. TORE OFF BUMPER WITH AIRBAG SENSORS CLEARLY IN VIEW AIRBAG LIGHT INSIDE OF VEHICLE WAS NOT ON EITHER. *AK

   NHTSA complaint 765324
7. Filed Jul 12, 2002Failure Jul 2, 2002Clinton, MDReclinerCrash1 injured

   FAILURE OF THE LATCHES ON BOTH FRONT SEAT ALLOWING THE SEAT TO RECLINE. DURING AN ACCIDENT WHERE THE VEHICLE WAS STOPPED. THE VEHICLE WAS STRUCK IN REAR CAUSING THE SEAT BACK TO RECLINE. THE ACTION TRAPPED MY WIFE'S LEFT FOOT UNDER THE SEAT. THIS CAUSED SEVERE CONTUSION AND ABRASIONS.*AK

   NHTSA complaint 764163
8. Filed Jul 8, 2002Failure Sep 13, 2001Dunkirk, NYWheel bearing, Rear

   THERE WAS A SEVERE WHINING NOISE COMING FROM THE RIGHT FRONT WHEEL AREA, DEALER FOUND THE G1 BEARING WAS WORN ON THE INTERMEDIATE SHAFT TO THE RIGHT FRONT AXLE, THE NOISE CONTINUED TO GET LOUDER AND THE DEALER FOUND THE SWAY BAR LINKS TO BE DEFECTIVE, CONSUMER IS ASKING FOR REIMBURSEMENT FOR THE REPAIRS MADE. *SLC

   NHTSA complaint 566438
9. Filed Jun 28, 2002Failure May 7, 2002Silver Spring, MDFrontal, AnchorageCrash1 injured

   WHILE DRIVING AT 40 MPH THERE WAS A DIRECT FRONTAL COLLISION, AND AIR BAGS DID NOT DEPLOY, CAUSING INJURY TO DRIVER. *AK THE SEAT BELT FAILED DURING THE ACCIDENT. *YH

   NHTSA complaint 8012946
10. Filed Apr 22, 2002Failure May 1, 2001Oceanside, CAManual transmission

    OVERDRIVE LIGHT KEEPS COMING ON, WHEN SHIFTING VEHICLE WILL KICK. *AK

    NHTSA complaint 8008186
11. Filed Apr 15, 2002Failure Mar 27, 2002Ocean Side, CAPark/neutral start interlock switch

    LIGHTS KEPT COMING ON, OVERDRIVE SENSOR. CONSUMER WAS TOLD BY MECHANIC THAT IT FUSE WAS BLOWN, IT HAPPENED AGAIN. *AK

    NHTSA complaint 8007646
12. Filed Dec 19, 2001Failure Jul 1, 2001Cuyahoga Falls, OHDoor

    POWER LOCKS WERE REPLACED TWICE BY COVINGTON PIKE MAZDA (TN) AND ONCE BY CASCADE MAZDA DEALER(OH, 44221). THIS IS THE FOURTH TIME, MY LOCKS HAVE DETERIORATED.

    NHTSA complaint 755816
13. Filed Dec 18, 2001Failure Jan 1, 2001Catonsville, MDInterior lighting, Service brakes, Caliper

    BRAKE CALIPER PINS RUSTED OUT DUE TO MOISTURE COMING INTO CONTACT WITH THE PINS, AND CAUSING THE CALIPERS TO WORK ERRATICALLY. CONSUMER HAS CONTACTED DEALER. DEALER WAS AWARE OF PROBLEM. CONSUMER ADDED THAT CALIPERS WERE EXHIBITING A CLICK AND POPPING NOISE, DEALER REPLACED CALIPERS. CUSTOMER STATES DOME LIGHT FAILED. *TT

    NHTSA complaint 8000869
14. Filed Nov 29, 2001Failure Sep 13, 2001Dunkirk, NYBanjo housing, Rear

    RIGHT SIDE AXLE SHAFT/FRONT SWAY BAR LINKS TOTALLING $576.44 IN REPAIRS.*AK

    NHTSA complaint 755095
15. Filed Sep 10, 2001Failure Jan 14, 1999Fond DU LAC, WIFront underhood, Engine, Cruise control

    ENGINE IDLED UP OR DOWN AT STOP WITH FOOT ON BRAKE CAR WOULD SOMETIMES RACE UP OVER 300 RPMS SHUT ENGINE OFF TO STOP IT FROM GOING HIGHER THIS HAPPENED THREE TIMES ALMOST GOING THROUGH BACK OF MY GARAGE ALSO SURGED WHEN TRYING TO PARK AND CAUSING CAR TO JUMP FORWARD CAR HAS STALLED AT INTERSECTIONS TWICE THEY CHANGED NUMEROUS PARTS INCLUDING WIRE HARNESS UNDER HOOD GROUNDS ALTERNATOR VACUUM LINE ENGINE MOUNTS WHEN THIS FIRST STARTED TO BE WORSENING ON SURGING AND GOT A NUMBER FOR MAZDA TECH CENTER BY MISTAKE AND THE MAN I TALKED TO SAID HE FELT THIS SHOULD BE TAKEN UP WITH MAZDA REP FOR THIS AREA AND THEY SAID HE DID NOT FEEL IT WAS SERIOUS ENOUGH TO LOOK INTO ANY FURTHER HOLIDAY DEALER SERVICE REPS DID NOT HELP ME MUCH WITH ANYTHINGI WOULD HAVE TO ASK AROUND WITH FRIENDS TO FIND WHAT ELSE MIGHT BE CAUSING SURGES AND IDLING DOWN TO STALLING EACH HAD DIFFERENT IDEAS WHICH I WOULD TAKE TO HOLIDAY AND I WOULD BE PUT OFF AS THEY SAID THEY COULD NOT FIND ANYTHING EVEN THOUGH THEY HAD DIFFERENT MECHANICS SEE THE IDLE SURGES ANDCOULD NOT FIGURE WHAT CAUSED ITBESIDES THE THINGS I MENTIONED I HAD A ELECTRICAL PROBLEM WITH DOOR NOT UNLOCKING OR WINDOW GOING UP OR DOWN TOOK IT IN 2 TIMES AND THEN THE SERVICES REP SAID I SHOULD JUST LIVE WITH IT AND WALKED AWAY ON ME WHICH I HAVENT BEEN BACK SINCE BUT KEEP CALLING MAZDA AND THEY KEEP PUTTING ME OFF THEY SUGGESTED I GO ONLY TO MAZDA CERTIFIED PLACES WHICH THERE ARE NOT ANYMORE AROUND HERE WITHOUT DRIVING 45 MILES TO APPLETON SO A GUY AT A SHOP I WAS AT SAID I SHOULD CONTACT YOU PEOPLE TO SEE WHAT I COULD DO I HAD NO IDEA WHERE I COULD GET HELP I WILL NOT TALK TO THAT IGNORANT SERVICE REP AGAIN DO I HAVE A RIGHT TO GO TO A DIFFERENT PLACE TO SEE IF THE PROBLEM CAN BE FIXED I FOUND A COUPLE GOOD LEADS TO MY PROBLEM ON THE INTERNET WHICH SEAMS TO BE A COMMON OCCURENCE ON MAZDA AND A FEW OTHER CARS THAT WHERE FIXED BY THESE MECHANICS WHICH WAS SOME CENSOR OR VACUUM GAUGE ON THE BRAKE SYSTEMSOR AMAIN COMPUTER PROBLEMTO IGNITIONCCAN

    NHTSA complaint 752047
16. Filed Aug 27, 2001Failure Aug 20, 2001Coral Springs, FL12v/24v/48v battery

    BATTERY EXPLODED WHEN I TURNED ON THE IGNITION PUT 3 DENTS IN THE HOOD, MAZDA BATTREY. *AK

    NHTSA complaint 751239
17. Filed Jun 18, 2001Failure Jan 14, 1999Fond DU LAC, WICruise control

    CAR ALWAYS WOULD SPEED UP OR IDLE DOWN AT DIFF. TIMES ONCE WENT TO 3000 RPMS HAD TO SHUT ENGINE OFF KILLED AT STOP SIGNS HOLIDAY CHANGED DIFF COMPONENTS BUT COULD NOT STOP THE IDLING AND LURCHING FORWARD PROBLEM ALSO AT DIFF TIMES IT WOULD IDLE DOWN AND STALL OR JUST IDLE UP AND DOWN TIL I WOULD SHUT IT OFF AND RESTART OR JUST STOP ON THE GAS THIS IDLING UP AND LURCHING FORWARD HAS AT DIFF TIMES ALMOST CAUSED AN ACCIDENT BY GOING FORWARD. *AK

    NHTSA complaint 746998
18. Filed May 21, 2001Failure May 19, 2001Wallkill, NYLinkages

    WINDSHIELD WIPER LINKAGE FAILED, CAUSING INOPERATIVE WINDSHIELD WIPERS. DEALER WAS NOTIFIED, AND INFORMED CONSUMER IT WAS NOT COVER UNDER A MANUFACTURER'S RECALL. *AK THE CONSUMER PURCHASED REPLACEMENT PARTS AND THE PROBLEM WAS SOLVED. *YH

    NHTSA complaint 888802
19. Filed Aug 14, 2000Failure Mar 20, 1999Wilmette, ILFront underhoodFire1 injured

    MAZDA PRO HAD ELECTRICAL PROBLEMS RESULTING IN 2 ENGINE FIRES IN 3-4 MONTHS AFTER PURCHASE. *AK

    NHTSA complaint 727932
20. Filed Aug 13, 2000Failure Sep 15, 1997Philadelphia, PAFrontal, Service brakes, Foundation componentsCrash

    1) AIRBAG DIDNT DEPLOY DURING A RIGHT ANGLE (T BONE) ACCIDENT AT AN INTERSECTION .. THE DRIVER (ME) SYSTAINED HEAD AND FACE / CHEST INJURIES. 2) SINCE NEW THE RIGHT REAR BRAKE ON MY NON ABS CAR LOCKES UP VERY EASILY, AND HAS CAUSED A SPIN OUT IN SEVERAL CASES, ON WET SURFACES. A DEALER TRIED TO DO SOMETHING, BUT IT HAS NOT CORRECTED THE PROBLEM. FURTHER, WHEN I WROTE MAZDA CUSTOMER SERVICE HQ, THEY SIMPLY SAID TO GO BACK TO A DEALER FOR THEIR JUDGEMENT / ACTION TO CORRECT THE PROBLEM.

    NHTSA complaint 727784