By year
Owner complaints about MCI vehicles peaked at 3 in 2013
Owner complaints filed with NHTSA, 1997 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
MCI
The complete NHTSA record for MCI vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most MCI recalls are filed by Motor Coach Industries, part of Mci.
Owner complaints in the last five years016 on file in all, across 51 models
Recall campaigns1038 in five years
Severity index31.3Crash, fire, injury or death per 100 complaints
Investigations13456 service bulletins
Components
Brakes draws the most owner complaints about MCI vehicles, 17% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The J4500 has the most complaints of any MCI model
Every MCI model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| J4500 | 1998 to 2026 | 3 | 33.3 | 192 | 4 |
| D4500 | 1997 to 2024 | 2 | 50.0 | 163 | 43 |
| E4500 | 1997 to 2014 | 2 | 50.0 | 102 | 14 |
| 102DL3 | 1988 to 2006 | 2 | 50.0 | 44 | 30 |
| 102D3 | 1988 to 2006 | 2 | 50.0 | 40 | 30 |
| D4505 | 2000 to 2024 | 1 | 0.0 | 135 | 45 |
| MC12 | 1991 to 1993 | 1 | 0.0 | 3 | 1 |
| Renaissance | 1998 to 2001 | 1 | 0.0 | 1 | 0 |
| D4500/102DL3 | 1994 to 2006 | 1 | 0.0 | 0 | 36 |
| D4000 | 1997 to 2022 | 0 | None | 111 | 51 |
| D4005 | 2000 to 2021 | 0 | None | 89 | 37 |
| D4000ISTV | 2001 to 2023 | 0 | None | 50 | 18 |
| G4500 | 2000 to 2004 | 0 | None | 32 | 14 |
| 102EL3 | 1997 to 2013 | 0 | None | 30 | 7 |
| J3500 | 2018 to 2026 | 0 | None | 21 | 0 |
| D45 CRT LE | 2018 to 2021 | 0 | None | 15 | 0 |
| D | 2000 to 2008 | 0 | None | 11 | 25 |
| D45CRTLE | 2018 to 2025 | 0 | None | 11 | 0 |
| DL3 | 2000 to 2006 | 0 | None | 11 | 14 |
| E4500C | 2001 to 2006 | 0 | None | 11 | 5 |
| 102DL3SS | 1997 to 2006 | 0 | None | 10 | 20 |
| 102C3 | 1987 to 1993 | 0 | None | 9 | 3 |
| 96A3 | 1980 to 1987 | 0 | None | 8 | 0 |
| MC-5 | 1980 to 1987 | 0 | None | 8 | 0 |
| MC-5A | 1980 to 1987 | 0 | None | 8 | 0 |
| MC-7 | 1980 to 1987 | 0 | None | 8 | 0 |
| MC-8 | 1980 to 1987 | 0 | None | 8 | 0 |
| MC-9 | 1980 to 1987 | 0 | None | 8 | 0 |
| Distv | 2000 to 2006 | 0 | None | 7 | 14 |
| F3500 | 1998 to 2004 | 0 | None | 7 | 0 |
| J4500C | 2006 to 2011 | 0 | None | 6 | 0 |
| 102B3 | 1991 to 1998 | 0 | None | 5 | 3 |
| 102DLS3 | 1998 to 2000 | 0 | None | 5 | 6 |
| D45CRTELE | 2021 to 2024 | 0 | None | 5 | 0 |
| G4100 | 2000 to 2004 | 0 | None | 5 | 0 |
| J4500E | 2020 to 2025 | 0 | None | 5 | 0 |
| MC12PTV | 1995 to 1999 | 0 | None | 5 | 0 |
| 102A3 | 1992 to 1998 | 0 | None | 4 | 3 |
| D4000 Istv | 2019 to 2023 | 0 | None | 4 | 0 |
| 96B3 | 1991 to 1993 | 0 | None | 3 | 0 |
| D4520 | 2020 to 2026 | 0 | None | 3 | 0 |
| MC9 | 1991 to 1993 | 0 | None | 3 | 0 |
| 102D3ISTV | 2000 to 2001 | 0 | None | 2 | 0 |
| 102DLC3 | 1992 to 1993 | 0 | None | 2 | 4 |
| 102DLH3 | 1992 to 1993 | 0 | None | 2 | 4 |
| 102ELS3 | 2000 to 2001 | 0 | None | 2 | 0 |
| D45CRTE | 2024 | 0 | None | 2 | 0 |
| D Series | 1998 | 0 | None | 1 | 2 |
| D45CRT | 2024 to 2026 | 0 | None | 1 | 0 |
| E Series | 1998 to 2012 | 0 | None | 1 | 13 |
| Motorhome | 2006 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a MCI product
- 25V-853 Dec 10, 2025
Front door lower curb view glazing material is incorrect
Structure · 15k vehicles - 25V-632 Sep 19, 2025
High voltage battery may experience a short circuit within the battery module when charging to near or full capacity
Electrical system · 12 vehicles - 25V-567 Aug 29, 2025
Inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat
Electrical system · 59 vehicles - 25V-457 Jul 8, 2025
Emergency exit label may be placed in the incorrect location
Equipment · 321 vehicles - 24V-625 Aug 20, 2024
Error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage
Electrical system · 24 vehicles - 24V-073 Feb 7, 2024
Red beacon lighting on the Threshold Warning System (TWS) may not be bright enough
Adaptive equipment · 2,114 vehicles - 23V-240 Apr 5, 2023
Vehicle's rear lighting may be obstructed when bikes are installed on the bike rack
Equipment · 140 vehicles - 21V-971 Dec 15, 2021
Fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure…
Fuel system · 1,125 vehicles - 21V-748 Sep 24, 2021
Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail
Electrical system · 2,455 vehicles - 21V-737 Sep 23, 2021
When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail
Adaptive equipment · 510 vehicles
Source: NHTSA ODI recalls file.