AutoStatsIQ
Data through Oct 2026
Model year

2015 Mercedes Royale Sprinter Coach

Other, diesel, 4x2, built in Germany. Owner complaints on file from Jul 9, 2019 to Sep 18, 2022.

Recalls (1)Complaints (6)Investigations (0)Bulletins (4)
Recall campaigns covering this model year14 vehicles or units across those campaigns
Owner complaints63.0 times the median 2015 other
Severity index0.02015 others average 5.9
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2015 Mercedes Royale Sprinter Coach peaked in 2020, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123201920203202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2015 Mercedes Royale Sprinter Coach name fuel system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Fuel system
2
Speed control
2
Airbags
1
Stability and traction control
1
Engine and cooling
1
Equipment
1
Driver assistance
1
Powertrain
1
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2015 Mercedes Royale Sprinter Coach

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Mercedes Royale Sprinter Coach
CampaignFiledSubjectComponentVehiclesRemedy
19V-249Mar 28, 2019When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when…Seats4Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2015 Mercedes Royale Sprinter Coach

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

6 complaints on file, page 1 of 1.

  1. Filed Sep 18, 2022Failure Sep 16, 2022Glen Ellyn, ILEquipment, Recreational vehicle/trailer, Unknown or other

    I was driving down the road and two of the four batteries under my airstream interstate fell out from under the van. It ripped off my bumper. I checked on a few airstream forums and this is common. It is very dangerous. Airstream needs to fox this issue. Someone behind me could have been injured if we were on a high way.

    NHTSA complaint 11485079
  2. Filed Jan 24, 2022Failure Jan 1, 2022Tucson, AZFuel/propulsion system, Power train

    Vehicle was parked overnight at over 7000ft elevation 4x4 was active Overnight temps below freezing Upon startup there was no power transferred to the axles...engine revolutions increased with no wheel spin/turning No engine lights illuminated after 5-10 minutes of warm up the van would finally move

    NHTSA complaint 11448629
  3. Filed Nov 5, 2020Failure Oct 25, 202033,000 milesKendall Park, NJAutomatic emergency braking, Service brakes, Vehicle speed control

    ABS SAFETY FOR OUR 2015 MERCEDES SPRINTER. THE RIGHT REAR SENSOR IS DEFECTIVE. WE ARE CONCERNED ABOUT OUR SAFETY NOT HAVING BRAKES THAT SHOULD WORK ACCORDING TO THE MANUFACTURE. WITH OUT ABS THE CRUISE CONTROL DOES NOT WORK EITHER. THANK YOU FOR ANY HELP. NOTE; THE MANY FRUSTRATED OWNERS DISCUSIONS ON THE INTERNET ABOUT THIS PROBLEM.

    NHTSA complaint 11373111
  4. Filed Sep 26, 2020Failure Dec 31, 201942,000 milesCape Charles, VAElectronic stability control (esc), Engine, Vehicle speed control

    ON MULTIPLE OCCASIONS, ABS/ESP/ASR WARNING LIGHTS CAME ON AND CRUISE CONTROL BECAME INOPERATIVE. SOMETIMES THE FAULTS WERE CLEARED BY TURNING ENGINE OFF AND RESTARTING. OTHER TIMES THE WHEEL SPEED SENSOR WAS REPLACED. A TOTAL OF 3 SENSORS WERE REPLACED OVER TIME. ONE TIME HAPPENED WHEN BRAKING, WHICH RESULTED IN EXTENDED STOPPING DISTANCE. ONCE THE TRANSMISSION WAS LOCKED IN THE LOWEST GEAR AND WOULD NOT SHIFT. THE MOST RECENT TIME THE ENGINE STOPPED AT 45 MPH WHILE ON THE ROAD. THIS WAS RESOLVED BY REPLACEMENT OF THE ABS MODULE. ALTHOUGH NO DAMAGE OR INJURIES WERE SUSTAINED, AT LEAST 3 FAILURE RESULTED IN UNSAFE CONDITIONS AND COULD HAVE RESULTED IN DAMAGE/INJURIES HAD THE TRAFFIC CONDITIONS BEEN SLIGHTLY DIFFERENT. THESE FAILURES HAVE OCCURRED OVER A PERIOD OF 2 YEARS (2017- 2019). SPEEDS WERE 25-65 MPH

    NHTSA complaint 11361275
  5. Filed Jan 20, 2020Failure Jan 13, 202096,000 milesDulac, LAFuel/propulsion system

    WHILE DRIVING ON INTERSTATE EAST OF LOUISVILLE KENTUCKY AT 70MPH ON CRUISE CONTROL ENGINE STOPPED AND VEHICLE COASTED TO SHOULDER OF ROAD THIS OCCURRED AT 4:30AM JUNE 13 WHEN ENGINE STOPPED SMOKE AND DIESEL SMELL WAS APPARENT BEFORE VEHICLE COASTED OFF ROAD AFTER VEHICLE STOPPED I OPENED ENGINE COMPARTMENT AND DIESEL WAS ALL OVER ENGINE COMPARTMENT AS WELL AS ON GROUND UNDER VEHICLE I HAD VEHICLE TOWED AND REPAIRED WITH DIESEL IN AREA OF ENGINE AND CATHOLITIC CONVERTER I WAS CONCERNED IF FIR HAZARD. I ATTEMPTED TO DISCUSS MATTER WITH MERCEDES CUSTOMER SERVICE WAS PROMISED A RETURN CALL WHICH HAD NOT OCCURRED I BELIEVE THIS TYPE OF FAILURE IS A DANGEROUS FIRE HAZARD

    NHTSA complaint 11300544
  6. Filed Jul 9, 2019Failure Mar 1, 2019Hampstead, NHAir bags

    TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF MANCHESTER (LOCATED AT 875 GOLD ST, MANCHESTER, NH 03103, (603) 669-6788) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    NHTSA complaint 11230526
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
All investigations
Service bulletins

4 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SWPU0819083441 Aug 19, 2016 · Service Bulletin/Repair Instructions
    Sprinter weekly parts updates.
  • Launch NCU - 202 Jan 7, 2021 · Service Bulletin/Repair Instructions
    Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-C…
  • LI54.21-N-071993 Nov 18, 2020 · Service Bulletin/Repair Instructions
    Malfunctions in vehcile in connection with parameterization special module. Errors in PSM may cause fualts. Disconnect PSM and perform SCN coding.
  • Pending Emission Sep 14, 2020 · Service Bulletin/Repair Instructions
    Daimler had reached ?Agreements in Principle? with various U.S. Authorities, as well as with plaintiff?s counsel, to settle regulatory and civil proceedings regarding diesel emissions in the USA.
Source: NHTSA manufacturer communications files.
About service bulletins