By year
Owner complaints about Mercury vehicles peaked at 1,885 in 2000
Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Mercury
The complete NHTSA record for Mercury vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Mercury recalls are filed by Ford.
Owner complaints in the last five years44522,410 on file in all, across 29 models
Recall campaigns3420 in five years
Severity index10.9Crash, fire, injury or death per 100 complaints
Investigations1823,134 service bulletins
Components
Engine and cooling draws the most owner complaints about Mercury vehicles, 12% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Sable has the most complaints of any Mercury model
Every Mercury model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Sable | 1981 to 2009 | 5,381 | 10.6 | 111 | 163 |
| Grand Marquis | 1980 to 2011 | 3,949 | 14.5 | 103 | 80 |
| Milan | 2006 to 2011 | 2,518 | 4.4 | 44 | 23 |
| Mountaineer | 1991 to 2011 | 1,992 | 13.0 | 49 | 33 |
| Cougar | 1980 to 2002 | 1,888 | 12.3 | 54 | 43 |
| Villager | 1992 to 2002 | 1,725 | 10.0 | 25 | 29 |
| Mariner | 2001 to 2012 | 1,296 | 3.4 | 26 | 11 |
| Mystique | 1994 to 2002 | 1,019 | 9.7 | 49 | 25 |
| Tracer | 1987 to 2003 | 567 | 22.0 | 23 | 9 |
| Monterey | 2004 to 2007 | 453 | 3.1 | 14 | 19 |
| Marquis | 1981 to 2004 | 398 | 20.6 | 13 | 15 |
| Topaz | 1983 to 1998 | 394 | 20.6 | 23 | 39 |
| Montego | 2004 to 2007 | 259 | 8.1 | 3 | 4 |
| Mariner Hybrid | 2006 to 2013 | 212 | 3.8 | 0 | 12 |
| Marauder | 2003 to 2005 | 87 | 9.2 | 3 | 2 |
| Mercury | 1980 to 2002 | 59 | 11.9 | 1 | 0 |
| Milan Hybrid | 2010 | 59 | 1.7 | 0 | 1 |
| Capri | 1980 to 1994 | 48 | 20.8 | 20 | 24 |
| Lynx | 1981 to 1989 | 24 | 37.5 | 30 | 44 |
| Colony Park | 1980 to 1990 | 12 | 25.0 | 1 | 0 |
| Mercury Truck | 1993 to 2000 | 6 | 33.3 | 0 | 0 |
| XR7 | 1988 to 1994 | 5 | 0.0 | 0 | 0 |
| Mariner HEV | 2006 | 4 | 50.0 | 0 | 0 |
| Zephyr | 1980 to 1994 | 3 | 33.3 | 10 | 0 |
| 483396 | 1993 | 2 | 0.0 | 0 | 0 |
| Brougham | 1985 | 1 | 0.0 | 0 | 0 |
| LN7 | 1981 to 1987 | 0 | None | 6 | 2 |
| Bobcat | 1980 | 0 | None | 1 | 0 |
| Monarch | 1980 to 1984 | 0 | None | 1 | 3 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Mercury product
- 21V-158 Mar 10, 2021
Driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high…
Airbags · 2.6M vehicles - 21V-081 Feb 16, 2021
These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to…
Airbags · 1,067 vehicles - 21E-013 Feb 16, 2021
Parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500
Airbags · 249 vehicles - 19V-904 Dec 18, 2019
Valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives
Brakes · 600k vehicles - 19V-001 Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida,…
Airbags · 782k vehicles - 18V-775 Nov 1, 2018
In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may…
Airbags · 215 vehicles - 18V-046 Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida,…
Airbags · 328k vehicles - 17V-024 Jan 10, 2017
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment…
Airbags · 655k vehicles - 16V-777 Oct 26, 2016
On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak
Fuel system · 329k vehicles - 16V-384 May 31, 2016
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original…
Airbags · 1.89M vehicles
Source: NHTSA ODI recalls file.