Complaints over time
Complaints about the 2003 MID BUS Guide peaked in 2004, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2003 MID BUS Guide
Other, gasoline, 4x2, built in United States. Owner complaints on file from Aug 20, 2004 to Aug 20, 2004.
Recall campaigns covering this model year108,279 vehicles or units across those campaigns
Owner complaints1Below the median 2003 other
Severity index0.02003 others average 9.5
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2003 MID BUS Guide name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
10 recall campaigns cover the 2003 MID BUS Guide
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 07V-211 | May 17, 2007 | Certain mid bus guide and guide xl school buses manufactured between november 3, 2003, and march 30, 2007 | Structure | 1,403 | Repair or modification |
| 06V-374 | Sep 27, 2006 | Certain my 2001 through 2006 mid bus guide school buses manufactured between january 1, 2002, and may 16, 2006, equipped with collins 3 passenger… | Seats | 200 | Repair or modification |
| 05V-490 | Oct 21, 2005 | Certain mid bus 2002-2005 model year guide dx, guide sw, guide xl, and sc school buses manufactured between january 7, 2002, and april 30, 2005,… | Other or unknown | 636 | Part replacement |
| 05V-203 | May 4, 2005 | Certain mid bus my 2002-2005 guide school buses manufactured between january 2002 and april 30, 2005 | Seats | 48 | Part replacement |
| 04V-503 | Oct 6, 2004 | Certain 2000-2004 my mid bus school buses equipped with sure-lok wheelchair tie-down securement assemblies p/n 8625-13 for use on certain school… | Adaptive equipment | 125 | Part replacement |
| 03V-403 | Oct 16, 2003 | My 2002 and 2003 guide school buses manufactured from may 1, 2002, to september 30, 2003 | Structure | 1,188 | Not stated |
| 03V-402 | Oct 16, 2003 | My 1999 through 2003 guide school buses manufactured from january 1, 1999, to august 31, 2003 | Seats | 1,552 | Not stated |
| 03V-335 | Sep 8, 2003 | On certain school buses equipped with q-straint pocket tie downs fail to comply with the requirements of federal motor vehicle safety standard no.… | Structure | 207 | Repair or modification |
| 03V-334 | Sep 4, 2003 | Guide school buses, models years 1997 through 2003 manufactured from january 1, 1997, to july 21, 2003 | Structure | 170 | Not stated |
| 03V-242 | Jul 2, 2003 | Certain school buses fail to comply with the requirements of federal motor vehicle safety standard no. 217 "bus emergency exits and window… | Structure | 2,750 | Not stated |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2003 MID BUS Guide
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 20, 2004Failure Aug 11, 2004Tucson, AZRoof and pillars
WE RECEIVED 9 RECALL LETTERS ON JANUARY 14, 2004 THAT WOULD AFFECT 9 OF OUR 2003 MID-BUSES. IT STATED THAT THERE WERE SEVERAL JOINT STRENGTH SEAMS IN MID BUS PRODUCTION OF SCHOOL BUSES THAT MAY NOT MEET THE MINIMUM JOINT STRENGTH NEEDED IN A SCHOOL BUS. WHAT THAT MEANS THAT, IF THE BUS WERE TO BE IN AN ACCIDENT AND ROLL OVER, THE SEAMS MAY NOT HOLD AND THE BUS WOULD COME APART. WE IMMEDIATELY CONTACTED OUR DEALER TO HAVE THE BUSES REPAIRED AND WERE TOLD THAT THEY COULDN'T DO ANYTHING UNTIL MARCH, 2004. I CALLED THEM AGAIN IN MARCH AND WAS TOLD THAT THE PARTS WOULD NOT BE THERE UNTIL MAY AND THAT WE MAY HAVE TO DRIVE THEM TO PHOENIX TO HAVE THEM REPAIRED. WE PURCHASED THE BUSES THROUGH I-10 INT'L, 2802 N. FLOWING WELLS RD., TUCSON, AZ, 85705. THE LETTER ALSO STATED THAT THE PROJECTED TIME FOR THE SERVICE AND REPAIRS WOULD BE 4 HOURS. I-10 REPAIRED 4 OF OUR BUSES IN JULY, 2004, 7 MONTHS AFTER THE RECALL, BUT NOW REFUSE TO TOUCH THE OTHER 5 BECAUSE IT WAS ACTUALLY TAKING THEM 11 HOURS TO REPAIR THEM, OR 7 HOURS THAT THEY WOULDN'T BE PAID FOR. WE ARE CAUGHT IN THE MIDDLE. WE JUST WANT TO HAVE OUR BUSES REPAIRED LIKE THEY SHOULD BE. CAN YOU HELP US?*AK
NHTSA complaint 10088287
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.