2020 Mini Cooper

7 complaints on file, page 1 of 1.

1. Filed Feb 23, 2026Failure Feb 3, 2026Los Angeles, CAAir bagsCrash1 injured

   A driver drove head on into my drivers seat door hard enough that his front bumper completely detached from his car and my door could not open, close, or lock, and my car was not drivable. My car has side airbags. No airbag deployed. I had to go to the hospital immediately after the accident. There is no open recall on my 2020 Mini 2 door hardtop. Shouldn't an airbag have deployed?

   NHTSA complaint 11719915
2. Filed Oct 25, 2024Failure Oct 12, 2023Houston, TXElectrical system, Fuel/propulsion system, Power train

   Originally problem started with a about five warning messages, a brake system one, a chassis stabilization one, Collision warning one, pedestrian warning one, and a drive train message. They were would appear while drive at any speed but, would go away after the car was shut off and restarted. A couple of months later the car started to shut off and put itself in park while driving, this problem has occurred multiple times and at speeds around 30mph. I started trying to get this fixed by a dealership in December of 2023. It went in and out a couple of times before they were able to replicate the problem. First they replaced the EME module and that worked for about 2000 miles before it started acting up again. Took it back to the same dealership in April when it started acting up. They updated the EME software and replaced a high voltage connector that was corroded. This repair took them until July 2nd. I went to pick up the car and made it about 3 blocks from the dealership it shut itself off on me. Took it back right away. They have had the car since then. Lastly I informed them about the most recent recall back on august 29th and it still shows as incomplete.

   NHTSA complaint 11622035
3. Filed Sep 2, 2023Failure Aug 29, 2023Fairfield, CTElectrical system, Warnings, Steering

   When I plugged my phone cord into the USB port on the Click and Drive while the car was on but stationary, the screen indicated that the stabilization system was resetting. I promptly unplugged the cord and notifications started popping up on the screen. There were 4: steering assist not working, drive with care; stability control not working, drive with care; front collision detector not working; I do not recall the fourth notice. I was parked at a Starbucks 2+ hours from home so decided to try driving around parking lot hoping to continue journey. The steering was inoperable and all I could do was pull straight out of parking space and go straight back in. Turned car off, waited about 5 minutes and turned car back on, no change, no steering. Waited 3 hours for AAA tow and finally impatient, tried turning car on again. All notices cleared and I drove car home without incident (150 miles). My local Mini dealer said it was a wiring issue and they fixed it. Salesman at same dealer, who sold me the car 9 days before the incident, admitted he had heard of similar incident with Click and Drive once before, about a year ago. If I had plugged the cord in while I was driving I would likely have been unable to control the car in motion.

   NHTSA complaint 11542290
4. Filed Mar 25, 2023Failure Mar 8, 2023Beaufort, SCAir bagsCrash

   Run out of lane over raised median hit 2 road signs head on they flew over the car into opposite side of traffic and into a ditch at 45mph. Airbags did not deploy despite broken frame, collapsed suspension, all 4 no flat tires were flat and front end damage.

   NHTSA complaint 11513759
5. Filed Jan 7, 2023Failure Jan 7, 2023Oyster Bay, NYService brakes

   At 15,000 miles, front brake pads and rotors were badly worn and rear brake pads. Replaced brake pads front and rear.

   NHTSA complaint 11500592
6. Filed Apr 23, 2022Failure Nov 2, 2021Los Angeles, CAAir bagsCrash1 injured

   I was stopped at a red light. A Buick SUV traveling at an admitted 65mph rear ended me and pushed my car into the car in front of me. My seatbelt was on. My head hit the steering wheel resulting in a massive brain bleed. I have ruptured and herniated disks and severe whiplash as well as a fractured skull. My airbag did not deploy although My car was announcing a loud message over the speakers “we have alerted emergency services”. I can’t find a lawyer to take the case because there hasn’t been a recall on this year yet. It was a 2020 Mini Cooper S.

   NHTSA complaint 11461923
7. Filed Jun 9, 2020Failure Jun 9, 2020North Bethesda, MDSun/moon roof assembly

   TL* THE CONTACT OWNS A 2020 MINI COOPER. THE CONTACT STATED THE WHILE DRIVING AT 55 TO 60 MPH, THE VEHICLE SUNROOF GLASS EXPLODED WITHOUT IMPACT. NO INJURIES WERE SUSTAINED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

   NHTSA complaint 11327954