Complaints over time
Complaints about the 2025 Mini Cooper peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Mini Cooper
Hatchback, gasoline, built in United Kingdom. Owner complaints on file from May 9, 2025 to May 9, 2025.
Recall campaigns covering this model year3269k vehicles or units across those campaigns
Owner complaints1Below the median 2025 hatchback
Severity index0.02025 hatchbacks average 6.8
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2025 Mini Cooper name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2025 Mini Cooper
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-616 | Sep 17, 2025 | Torsion bar in both front seat belt retractors may have been damaged during production | Seat belts | 1,571 | Part replacement |
| 24V-697 | Sep 18, 2024 | Welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function | Stability and traction control | 309 | Part replacement |
| 24V-104 | Feb 12, 2024 | Integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability… | Stability and traction control | 266,716 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Mini Cooper
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 9, 2025Failure Apr 23, 2025Abilene, TXEngine
I had to take my car in to get serviced. The engine was rumbling loud and shaking. When they inspected the car, they found that one of the lower motor mounts was loose. BMW/Mini Service center of Dallas informed me that the bolt mounting the mount was “not tightened to factory specifications.”
NHTSA complaint 11659864
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
43 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- M651226 Sep 21, 2026 · Service Bulletin/Repair Instructions
Activation of MINI Personal Assistant is not possible via the Multifunction Steering Wheel (MFL) buttonand/or via the MINI Interaction Unit (MIU). Intelligent voice control via the wake-up word “Hey MINI” is possible. - M630426 Aug 21, 2026 · Service Bulletin/Repair Instructions
After programming the vehicle viaISTA/RSU to I-level …26-03-5xx, some ofthe interior ambient lighting strips (arrows)may begin to fail sporadically after a deepsleep cycle. - M651126 Jun 22, 2026 · Service Bulletin/Repair Instructions
If MINI Personal Assistant is active in the vehicle, once the customer exits the vehicle and a new key cyclestarts, the MINI Personal Assistant is deactivated and no longer available. - M651026 Jun 16, 2026 · Service Bulletin/Repair Instructions
After a factory reset of the head unit, the navigation voice input cannot be activated or deactivated. - M650826 Jun 3, 2026 · Service Bulletin/Repair Instructions
The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnection Display errors - M630326 Jun 30, 2026 · Service Bulletin/Repair Instructions
The front interior reading light(s) (arrows) willrandomly turn ON and OFF while driving. The reading lights are normally activated bytouching the small icons (circled). - M120126 Jun 19, 2026 · Emissions
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automaticallydeleted even though the underlying malfunction h… - M650526 Apr 13, 2026 · Service Bulletin/Repair Instructions
Unfavorable software in Headunit 6 (HU-H6). - M120126 Apr 2, 2026 · Emissions
Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases it may happen that stored fault memory codes (DTCs) and the MIL (warning light) are not automatically deleted even though the underlying malfunction… - M650326 Mar 17, 2026 · Service Bulletin/Repair Instructions
The following message is displayed on the central information display (CID): “Storage space running out”.Afterwards, apps can no longer be updated, and additional content can no longer be loaded. - M120126 Mar 11, 2026 · Emissions
BMW AG is conducting a Voluntary Emissions Recall (effective March 11, 2026) on certain Model Year 2025- 2026 MINI vehicles that were produced between February 28, 2024, and September 9, 2025. CAUSE Due - M610126 Feb 27, 2026 · Service Bulletin/Repair Instructions
During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive carefully. Driving stabilisation.” will appear. In addition, the fault memoryentries below will be stored within 40 seconds of … - M650226 Feb 17, 2026 · Service Bulletin/Repair Instructions
In Augmented View, the arrows are rotated by 180° (shown inverted below) when displayed on the MINIInteraction Unit (MIU). - M610126 Feb 10, 2026 · Service Bulletin/Repair Instructions
During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive carefully. Driving stabilisation.” will appear. In addition, the fault memoryentries below will be stored within 40 seconds of … - InVehicle-InApp-Comm Jan 22, 2026 · Over The Air
Service Action: Left Side EMF (Parking Brake Actuator) - M650125 Jan 16, 2026 · Service Bulletin/Repair Instructions
While using MINI Personal Assistant, the activation word (“Hey MINI”) must be reactivated after everyterminal change, MINI Remote Software Upgrade; or profile change. Additionally, after a MINI Remote Software Upgrade, the setup process for the voice assist… - M630126 Jan 16, 2026 · Service Bulletin/Repair Instructions
On rare occasions, a check control message may be displayed indicating a malfunction in the rear lightingfunctions, including the brake light, taillight, side light; or turn indicator. Functionality can be restored following a terminal change. In addition, … - 24M31011 Jan 3, 2026 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/orouter CV boots. - M651225 Nov 19, 2025 · Service Bulletin/Repair Instructions
Vehicle may experience various operation faults with the infotainment system such as: Resets of the head unit (HU-H6) Delayed start-up of the head unit (longer than 30 seconds) Failed start-up of the head unit Sporadic or permanent problems with navigation … - M651125 Oct 9, 2025 · Service Bulletin/Repair Instructions
After the software update to version …25-07-5XX, currently connected Bluetooth devices are not able to automatically reconnect to the head unit 6 (HU-H6). - M651025 Oct 9, 2025 · Service Bulletin/Repair Instructions
Occasionally the SiriusXM (aka SXM) Satellite Radio may be unavailable in the head unit 6 (HU-H6). - M061125 Aug 9, 2025 · Other
Right Tie Rod Return - M650825 Aug 18, 2025 · Service Bulletin/Repair Instructions
After MINI Remote Software Upgrade to version 03/25, the MINI Intelligent Personal Assistant no longerworks. “Language package is not available” fault message is displayed. After an attempt to download the language package, the “Failed to download the langu… - M650525 Aug 12, 2025 · Service Bulletin/Repair Instructions
In certain situations, a mobile device with Android operating systems (Google, Samsung, etc.) may not be- able to connect to the vehicle OR the Android phone may not be able to connect via Android Auto. - M540225 Jul 8, 2025 · Service Bulletin/Repair Instructions
The convertible top will stop operating while the top is in progress of opening/closing, even with the user’s finger firmly on the actuator switch. - M340225 Jul 14, 2025 · Service Bulletin/Repair Instructions
After programming from the I-Levels between …24-03-505 and lower than …24-03-540 to I-Level …24-11-530 or higher, the following CCM may be displayed: “CCM-2525: Brake system. Drive at moderate speed” - M651124 Jun 3, 2025 · Service Bulletin/Repair Instructions
Customers may report that the display of the MINI Interaction Unit (MIU) flickers once on and off. This flickering is not continuous but may occur once every 15 to 50 seconds. No fault memory entry is stored for this customer complaint. - M650724 Jun 2, 2025 · Service Bulletin/Repair Instructions
Customer may discover that after a sleep cycle, any paired Bluetooth devices may have been deleted fromthe head unit and any personalized menu settings may have been set back to factory. - M650625 Jun 11, 2025 · Service Bulletin/Repair Instructions
After the software upgrade to …24-11-5xx, the customer is no longer able to log onto Alexa in the vehicle. The system reacts to the customer’s voice (a blue line appears on the central display), but Alexa does notwork. - M610525 May 28, 2025 · Service Bulletin/Repair Instructions
One or more buttons on t he center console switch control panel may function sporadically or become temporarily inoperative. - M840225 May 13, 2025 · Service Bulletin/Repair Instructions
When making phone calls via BMW Bluetooth (not Apple CarPlay) in the vehicle, the person in the call outside the vehicle hears a distorted voice reproduction. - M650525 May 13, 2025 · Service Bulletin/Repair Instructions
In certain situations, a mobile device with Android operating systems (Google, Samsung, etc.) may not be able to connect to the vehicle OR the Android phone may not be able to connect via Android Auto. - M650425 May 8, 2025 · Service Bulletin/Repair Instructions
When answering a telephone call, the “Close all windows and the roof” pop-up message appears on theMINI Interaction Unit. When confirmed, only the side windows close; the panoramic glass sunroof is not closed. - M540124 Apr 30, 2025 · Service Bulletin/Repair Instructions
After the fully automatic convertible top is closed, a clicking sound is heard from the convertible top latcheswhen they are locking. - M060725 Mar 26, 2025 · Other
Bearing Shell Return - M610125 Jan 30, 2025 · Service Bulletin/Repair Instructions
After reading out the vehicle key, Condition Based Service (CBS) data is not displayed or is incomplete. No fault memory entries have been stored, and the CBS maintenance data is displayed correctly in the vehicle. - M650125 Jan 17, 2025 · Service Bulletin/Repair Instructions
The MINI Personal Assistant does not activate or once activated does not acknowledge voice commands. - M651224 Dec 28, 2024 · Service Campaign
Customers may report various issues in the vehicle, to include: Bluetooth Malfunctions Head Unit Performance Telephony Malfunctions - M651124 Dec 4, 2024 · Service Bulletin/Repair Instructions
Customers may report that the display of the MINI Interaction Unit (MIU) flickers once on and off. Thisflickering is not continuous but may occur once every 15 to 50 seconds. - M610824 Dec 24, 2024 · Service Campaign
Due to a software error in the Basic Central Platform (BCP), Remote Software Upgrade (RSU) is no longerpossible. - M060924 Nov 20, 2024 · Other
Trailing Arm Return - M651024 Oct 22, 2024 · Service Bulletin/Repair Instructions
When the customer attempts to use the Bluetooth system, they find it is not functioning. It is not possible toestablish a connection to any paired devices. Additionally, the Bluetooth function can no longer be activatedin the Mobile Device menu. The followi… - M650924 Oct 18, 2024 · Service Bulletin/Repair Instructions
During a parking maneuver with activated Park Distance Control (PDC), intermittently the parking instructions displayed in the MINI Interaction Unit (MIU) are shown in German. The text in the instructions read: "Mit dem Parken beginnen" or “Einparken Starte…
Source: NHTSA manufacturer communications files.