Model year

2015 Mini John Cooper Works

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year237k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2015 Mini John Cooper Works by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2015 Mini John Cooper Works

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Mini John Cooper Works
CampaignFiledSubjectComponentVehiclesRemedy
15V-628Oct 7, 2015Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crashAirbags6,073Part replacement
15V-450Jul 17, 2015Affected vehicles do not meet the side impact performance requirements for the rear seat passengersStructure30,456Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Mini John Cooper Works

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • AQ15004 Audit query, Structure
      BMW Safety Act Violations
      Opened Sep 24, 2015, closed Oct 2, 2017
    Source: NHTSA ODI investigations file.
    Service bulletins

    92 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • M840219 Mar 1, 2019 · Service Bulletin/Repair Instructions
      PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
    • M840119 Mar 1, 2019 · Service Bulletin/Repair Instructions
      SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION. The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port.
    • M650117 Mar 1, 2019 · Service Bulletin/Repair Instructions
      AIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM' This Service Information bulletin replaces SI M65 01 17 dated February 2017.
    • M310115 Mar 1, 2019 · Service Bulletin/Repair Instructions
      GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. Plastic and elastic deformation of lower ball bearing shell in spring strut support bearing.
    • M230108 Nov 1, 2018 · Service Bulletin/Repair Instructions
      "MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral po…
    • M620115 Apr 1, 2015 · Service Bulletin/Repair Instructions
      Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go …
    • M510215 Apr 1, 2015 · Service Bulletin/Repair Instructions
      "Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect…
    • M250114 Apr 1, 2015 · Service Bulletin/Repair Instructions
      The manual transmission gear shift knob easily comes off the shift rod with minimal upward force. The retaining tabs on the shifter knob do not hold securely to the shifter rod.
    • M120215 Apr 1, 2015 · Service Bulletin/Repair Instructions
      Service Engine Soon Light (MIL) On with Fault 151101 Stored. The Service Engine Soon light (MIL) is on with the following fault stored in the DME: ? 151101 - Ignition timing adjustment in partial load: too early after cold start DME software diagnostic sens…
    • M650315 Aug 1, 2015 · Service Bulletin/Repair Instructions
      Real-Time Traffic Information (RTTI) is Not Displayed On the Map. Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. The vehicle was built incorrectly (without…
    • M121115 Aug 1, 2015 · Service Bulletin/Repair Instructions
      In the seven affected vehicles, the DME control unit (Digital Motor Electronics) may have a manufacturing defect which could cause the engine not to start.
    • M610116 Apr 1, 2016 · Service Bulletin/Repair Instructions
      Front Windshield Wiper Noises. Customer complains wipers are noisy or chattering during wiper operation. CAUSE Wiper arms out of adjustment and/or windshield cowl misaligned.
    • M510316 Apr 1, 2016 · Service Bulletin/Repair Instructions
      Air Intake Makes Rattle Noise At Engine Idle. Engine has rattle noise from engine compartment. Check Hyperlink for video of rattle noise at engine idle. http://tinyurl.com/zwb8e6s Worn buffer in the battery tray
    • M121214 Apr 1, 2016 · Service Bulletin/Repair Instructions
      "VANOS Faults Stored in DME (Bosch). The Service Engine Soon (MIL) is on and the engine could go into a reduced power mode with the ""Drivetrain Malfunction"" message displayed. One or more of the VANOS faults (listed in the attachment) are stored in the DM…
    • M120815 Apr 1, 2016 · Service Bulletin/Repair Instructions
      "Reduced Engine Power with Exhaust Camshaft Sensor Faults Stored. The engine power is reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. The following camshaft position sensor fault is stored in the DME: Fault …
    • M110715 Apr 1, 2016 · Service Bulletin/Repair Instructions
      "This Service Information bulletin and attachment supersedes SI M11 07 15 dated October 2015.. Excessive amount of water condensation may accumulate in the engine's crankcase. With prolonged vehicle storage, water condensation in engine's oil may cause oil …
    • M660116 Mar 1, 2016 · Service Bulletin/Repair Instructions
      """Comfort Access Restricted"" Check Control Message is Displayed. ""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored…
    • M651315 Mar 1, 2016 · Service Bulletin/Repair Instructions
      Hissing noise from speakers when radio volume is turned down. There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Software in the HK HiFi a…
    • M650516 Mar 1, 2016 · Service Bulletin/Repair Instructions
      Sporadic Failure of Different Audio Channels. Intermittently, different speakers may be inoperative during an entire drive cycle until the vehicle enters sleep mode and the vehicle is restarted. CAUSE Shut-down of output circuit(s) from pressure variations …
    • M650316 Mar 1, 2016 · Service Bulletin/Repair Instructions
      NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM…
    • M650216 Mar 1, 2016 · Service Bulletin/Repair Instructions
      False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle A device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the …
    • M640216 Mar 1, 2016 · Service Bulletin/Repair Instructions
      "Air Conditioning Refrigerant R1234yf Introduction. INFORMATION Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equ…
    • M640116 Mar 1, 2016 · Service Bulletin/Repair Instructions
      Water Ingress In Footwell Area From A/C Condensate Drain. Customer complains of musty odor and/or damp front footwell carpet. CAUSE The A/C condensate drain hose is either blocked by the heatshield or not attached properly to the the housing.
    • M121214 Mar 1, 2016 · Service Bulletin/Repair Instructions
      "This Service Information bulletin supersedes SI M12 12 14 dated September 2014. SUBJECT VANOS Faults Stored in DME (Bosch). The Service Engine Soon (MIL) is on and the engine could go into a reduced power mode with the ""Drivetrain Malfunction"" message di…
    • M120216 Mar 1, 2016 · Service Bulletin/Repair Instructions
      Engine will not Start (No Crank). The engine will not crank or the engine loses power while driving, followed by a no crank situation. There is no communication with the DME when diagnosing with ISTA (DME is yellow on control unit tree). In certain instance…
    • M840818 Sep 1, 2018 · Service Bulletin/Repair Instructions
      ?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/MINI Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researc…
    • M510916 Sep 1, 2018 · Service Bulletin/Repair Instructions
      ?TAILGATE UNINTENTIONALLY OPENS. Customer inquires about tailgate opening process, mentioning: * Trunk/tailgate may open when vehicle is locked. * Trunk/tailgate may open while the vehicle is in motion. * Vehicle key trunk/tailgate button may accidentally …
    • M540318 Oct 1, 2018 · Service Bulletin/Repair Instructions
      RATTLE NOISE FROM SUNSHADE WHILE DRIVING. With either of the sunshades fully opened, there is a rattle noise present when driving over rough road surfaces The sunshade is contacting the roof liner trim.
    • M510817 Oct 1, 2018 · Service Bulletin/Repair Instructions
      TRUNK OPEN MESSAGE ON CLUSTER. Check Control Message (CCM) "Trunk Open" message is displayed. Trunk is closed and latched. Improper attachment of trunk lock connector.
    • M121214 Sep 1, 2014 · Service Bulletin/Repair Instructions
      "VANOS Control Faults Stored Due To DME Error. The Service Engine Soon (MIL) lamp is illuminated, and the engine could go into a reduced power mode with the ""Drivetrain Malfunction"" message displayed. One or more of the VANOS faults listed in the attachme…
    • M011214 Sep 1, 2014 · Service Bulletin/Repair Instructions
      "MINI ""AMP-up"" Motorer Care Fleet Increases. MINI USA, a division of BMW of North America, LLC (""MIN USA""), is pleased to introduce the Aftersales Mobility Program (AMP) Motorer Care Fleet Increase. The ""AMP-up"" program is designed to support (on a te…
    • M000314 Sep 1, 2014 · Service Bulletin/Repair Instructions
      "?Incorrect Vehicle Identification Number (VIN) Labels Installed. Twenty-six ""Model Year 2014"" vehicles have incorrect VIN labeling that indicates they are ""Model Year 2015."" Incorrect VIN labels were applied at the factory. The 9th and 10th digits of …
    • M130114 Jan 1, 2014 · Service Bulletin/Repair Instructions
      "N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repa…
    • M640214 Dec 1, 2015 · Service Bulletin/Repair Instructions
      Foul Odor when Switching On A/C. The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing.
    • M620415 Dec 1, 2015 · Service Bulletin/Repair Instructions
      Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Eligible and Covered Work/Repairs When submitting a claim for the repair of a verifie…
    • M210115 Dec 1, 2015 · Service Bulletin/Repair Instructions
      "B38, B46, and B48 Engines: Clutch Operation, Engine Noise, and Drivability Complaints. The vehicle exhibits one the following complaints: z The customer notices an increased level of ""free play"" in the clutch pedal when changing gears. z The clutch pedal…
    • M120415 Dec 1, 2015 · Service Bulletin/Repair Instructions
      "B38, B46, and B48 Engines: Engine Noise, Drivability Complaints, and Various DME Faults. The vehicle exhibits one the following complaints: z Noise from the lower engine area, described as a high-pitched whine z Loss of power when idling z At a higher engi…
    • M090115 Dec 1, 2015 · Service Bulletin/Repair Instructions
      New programming feature: Exclusion of Infotainment Control Units from Programming.
    • M120414 Nov 1, 2015 · Service Bulletin/Repair Instructions
      "Turbocharger Coolant Pump: Fault Code 20A503. ""Drive Faulty"" message is displayed in the Check Control. Fault code 20A503 ""Turbocharger coolant pump, self diagnosis: Signal implausible"" is stored in the DME. Unfavorable DME software application"
    • M640315 Oct 1, 2015 · Service Bulletin/Repair Instructions
      "Intermittent Failure of the Blower Motor. Intermittent failure of the blower motor at high vehicle speeds and/or strong headwinds. The fault code ""0x801204 - blower output stage: Short circuit or blocked"" is stored in IHX_I1 (Heater-air conditioning cont…
    • M510715 Oct 1, 2015 · Service Bulletin/Repair Instructions
      Paint on the B-Pillar is Scratched/Damaged. The paint finish on the B-pillar (above the door stricker) is scratched due to the inner door cavity window seal. The door window cavity seal rubber is too hard and scuffs the B-Pillar area when opening and closin…
    • M330115 Oct 1, 2015 · Service Bulletin/Repair Instructions
      Noises from the Rear Axle Shock Absorber. The customer complains about a hammering noise from the rear axle area, when driving on rough road surfaces with low ambient temperatures. This noise will disappear with warmer ambient temperature. CAUSE Rear axle s…
    • M310115 Oct 1, 2015 · Service Bulletin/Repair Instructions
      Front Axle Noise when Turning at Low Ambient Temperatures. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. The noise is most noticeable at low temperatures (approx. 32 degrees F), but not at higher temperatur…
    • M110715 Oct 1, 2015 · Service Bulletin/Repair Instructions
      "Excessive amount of water condensation may accumulate in the engine's crankcase. With prolonged vehicle storage, water condensation in engine's oil may cause oil pump malfunction. AFFECTED VEHICLES This Service Action involves F55 and F56 models (MINI Coop…
    • M650115 Feb 1, 2015 · Service Bulletin/Repair Instructions
      HU-H Headunit: Navigation System Road Map Usage. INFORMATION For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there …
    • M640214 Feb 1, 2015 · Service Bulletin/Repair Instructions
      Foul Odor when Switching On A/C. The customer states there is a foul smell when the A/C is first turned on. It lasts for five minutes. Defective coating on the evaporator, allowing bacteria to form.
    • M610215 Feb 1, 2015 · Service Bulletin/Repair Instructions
      "Check Control Message ""Battery Discharge"" Displays Intermittently. The customer states that a ""Battery Discharge"" check control message is displayed intermittently when the vehicle is started. The following fault code is also stored: DME ""213901 - Pow…
    • M610115 Feb 1, 2015 · Service Bulletin/Repair Instructions
      Noise from Steering Column Switch Center when Turning. The customer states that there is a grating or scraping noise when the steering wheel is turned. The noise comes from the area of the Steering Column Switch Center (SZL). When turning the steering wheel…
    • M510414 Feb 1, 2015 · Service Bulletin/Repair Instructions
      Driver's Side Exterior Door Handle Cover Cap Is Loose. The driver's side exterior door handle cover cap is loose or missing. Driver's side exterior door handle.
    • M250214 Feb 1, 2015 · Service Bulletin/Repair Instructions
      "eAutomatic Transmission Selector Lever Will Not Move Out of Park. The transmission selector lever cannot be disengaged from the ""P"" position. This can occur very randomly and is difficult to reproduce. No faults are stored in the EGS control unit, and no…
    • M121614 Feb 1, 2015 · Service Bulletin/Repair Instructions
      When Warm, Engine Fails to Start with Valvetronic Fault 135608 Stored. The engine cannot be started once it is already warm. The Valvetronic (VVT) is fixed at a minimum lift position. The following fault is stored in the DME memory: ? 135608 - Valvetronic: …
    • M110215 Feb 1, 2015 · Service Bulletin/Repair Instructions
      B38 and B48 Engines: Rough Running and Various Faults for Camshaft Sensor Signal and VANOS Control Stored in the DME. The engine runs rough and the malfunction warning is illuminated. One or more of the following faults are stored in the DME: 130F11 Camshaf…
    • M010316 Aug 1, 2016 · Service Bulletin/Repair Instructions
      "B38 AND B48 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the eligible vehicles, MINI USA a division of BMW of North America, LLC (""MINI USA"") is extending the limited warranty for the leak diagnosis …
    • M650317 Mar 1, 2017 · Service Bulletin/Repair Instructions
      . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. MINI is currently working with the wireless mobile providers in order to improve the quality of rece…
    • M511416 Mar 1, 2017 · Service Bulletin/Repair Instructions
      "? INTERIOR REARVIEW MIRROR MOVES OUT OF POSITION . The ""manually-dimming"" interior rearview mirror does not hold its set position when traveling over rough roads and/or with ""low ambient"" interior temperatures. The pivot ball surface finish does not …
    • M120117 Mar 1, 2017 · Service Bulletin/Repair Instructions
      ? MIL IS ON WITH FAULT CF0486 STORED IN THE EGS MODULE . The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: ? CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following Check Control message…
    • M110117 Mar 1, 2017 · Service Bulletin/Repair Instructions
      "? FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES What's New: ? In the Warranty Information section: defect code, labor operations and additional information are updated . The Service Engine Soon (MIL) light is on with the…
    • M840718 Jul 1, 2018 · Service Bulletin/Repair Instructions
      PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle:
    • M620218 Jul 1, 2018 · Service Bulletin/Repair Instructions
      VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g. oil change), the vehicle check is displayed as ÒDueÓ (yellow).
    • M610318 Jul 1, 2018 · Service Bulletin/Repair Instructions
      THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets.
    Source: NHTSA manufacturer communications files.