Hatchback, built in United States. Owner complaints on file from Mar 5, 2002 to Sep 1, 2015.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 15V-338 | Jun 2, 2015 | In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the… | Airbags | 443,442 | Repair or modification |
| 06E-060 | Jun 29, 2006 | Certain aai motorsports combination lamps sold as replacement lamps for use on the above list passenger vehicles | Lighting | 87,745 | Part replacement |
| 06E-026 | Mar 23, 2006 | Certain pro-a motors corner lamps, turn signals, and headlights sold as replacement lamps for use on certain passenger vehicles listed above | Lighting | 61,944 | Refund or buyback |
| 04V-428 | Sep 1, 2004 | Certain passenger vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 208, 'occupant crash protection.' the… | Equipment | 100,432 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
73 complaints on file, page 1 of 4.
TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT UPON REFUELING THE VEHICLE, FUEL LEAKED OUT THROUGH THE FUEL NECK DUE TO RUST. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint 10760854TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE. WHILE IN PARK, THE CONTACT NOTICED THAT THERE WERE MULTIPLE FRACTURES ACROSS THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint 10744796CAUGHT FIRE OVER NIGHT WHILE PARKED IN MY DRIVE WAY. WOKE UP THE FOLLOWING MORNING TO FIND THE DASH BOARD MELTED, WINDOWS SMOKED OUT, FRONT WINDSHIELD CRACKED AND DRIVER SIDE DOOR BURNT. *TR
NHTSA complaint 10663500THE DASHBOARD ON MY 2002 MITSUBISHI ECLIPSE CRACKED SEVERAL YEARS AGO. I HAD NO IDEA WHAT HAD HAPPENED, AS I WAS NOT INVOLVED IN AN ACCIDENT. I HAD ASSUMED THAT IT POSSIBLY GOT TOO HOT FROM THE SUN ONE DAY. I WAS APPALLED TO HEAR THAT THIS IS A COMMON PROBLEM. PARTS OF A CAR SHOULD NOT BREAK IN TWO OR THREE PIECES. MITSUBISHI SHOULD TAKE RESPONSIBILITY FOR THEIR ISSUES. I HAVE TO TAKE A BITE IN THE VALUE OF THE VEHICLE, THE FUNDS SHOULD COME OUT OF MITSUBISHI'S POCKET, NOT MINE! I ALSO AM HAVING ISSUES WITH THE PAINT ON THE SPOILER. THE PAINT HAS STRANGELY DISAPPEARED AND THE PART HAS TURNED WHITE. IT'S WEIRD! AGAIN, I FEEL THAT IF MITSUBISHI HAD A PROBLEM WITH THEIR PAINT JOBS, THEY SHOULD FIX THEM! *JS
NHTSA complaint 10617355TL* THE CONTACT OWNS A BABY TREND CHILD RESTRAINT SEAT, MODEL NUMBER: TJ94128 (NA), AND MANUFACTURED JULY 7, 2012. THE CHILD SEAT WAS BEING USED IN A 2002 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE CHILD SEAT LOWER LATCH CONNECTOR FAILED TO LOCK DURING THE INSTALLATION OF THE BASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE CONTACT STATED THAT THE CHILD SEAT WOULD BE REPLACED. THE VEHICLE INFORMATION WAS UNAVAILABLE.
NHTSA complaint 10531754MY LEFT TURNING SIGNAL WOULD NOT RETURN TO THE OFF POSITION AFTER TURNING AND THEN OUT OF THE SUDDEN MY HEADLIGHTS ON HIGH BEAM WOULD STAY ON PERMANENTLY, LOW BEAMS WOULD NOT START . MY TURNING SIGNAL STOP WORKING AND NOW MY CAR WONT START. *TR
NHTSA complaint 10481548TRANSMISSION STOPS FUNCTIONING DUE TO WAVE/CUSHION SPRING FAILURE. *TR
NHTSA complaint 10459013WE WERE DRIVING AND CAR JUST DIED. BUT IT STILL WANTED TO START JUST ACTED LIKE DIDN'T HAVE GAS. TO BUT WE JUST FILLED UP. SO WE FIGURED FUEL PUMP. REPLACED IT AND NOTHING STILL SO THEN WE CALL A DEALER AND HE SAYS MOST COMMON THING THAT HAPPENS IN THESE CARS IS COMPUTER GETS FRIED. *JS
NHTSA complaint 10452265WHILE DRIVING NORTHBOUND ON 95 IN VIRGINIA (ABOUT 20 MINS OUTSIDE OF RICHMOND) MY 2002 MITSUBISHI ECLIPSE'S ACCELERATOR BECAME STUCK. THE CAR ENDED UP OVERHEATING AND THE BRAKES FAILED (THE FRONT DRIVER ROTOR ACTUALLY RIPPED APART) BEFORE I PUT THE CAR INTO NEUTRAL. *TR
NHTSA complaint 10426841AFTER CHECKING OUT SERVICE ENGINE CODES P0456 AND P0457 (EVAPORATIVE EMISSION CONTROL SYSTEM LEAK DETECTED) I FOUND THE FUEL FILLER NECK TUBE AND ALL VENT LINES TOTALLY CORRODED THROUGH. THE VEHICLE IS A 2002 MITSUBISHI ECLIPSE AND THIS ASSEMBLY IS LOCATED IN THE REAR RIGHT SIDE WHEEL WELL. DRIVING AREA IS THE NORTHEAST AND FOUND SAND AND DEBRIS PACKED ALL AROUND ASSEMBLY WHERE TUBES MAKE A 90 DEGREE TURN THROUGH A SUPPORT/PROTECTIVE BRACKET. I REPAIRED WITH A NEW FUEL NECK ASSEMBLY (PART NO. MR73836) PURCHASED FROM A LOCAL DEALERSHIP AT A COST OF $200 FOR PARTS ONLY. NO FUEL HAD YET LEAKED OUT BUT WOULD HAVE IN A SHORT TIME IF THIS PART WAS NOT REPLACED. DEALER STATED THAT THIS VEHICLE WAS NOT RECALLED FOR THIS PROBLEM BUT OTHER MITSUBISHI MODELS AROUND THIS SAME YEAR HAD BEEN RECALLED FOR THIS SAME CONDITION. *TR
NHTSA complaint 104209722002 ECLIPSE COUPE, OK THIS IS A MAJOR PROMBLEM, HOPE SOMEONE WILL LISTEN THE WHEELS (RIMS) CRACK ON THESE CARS "CHEAP" BOTH FRONT WHEELS AND DRIVERS SIDE BACK WHEEL. IF YOU HIT A POTHOLE YOUR GONNA PURCHASE NEW WHEELS. I AM A SINGLE MOM MY KIDS RIDE IN THIS CAR. MANY OTHERS HAVE "COMPLAINED" DO SOMETHING BEFORE YOU ARE SCRAPPING CHILDREN OFF THE EXPRESSWAY.....THESE WHEELS ON THE 2002 ECLIPSE ARE DANGEROUS AND EXPENSIVE TO KEEP REPLACING I CAN NOT AFFORD IT,, *TR
NHTSA complaint 10398457TL* THE CONTACT OWNS A 2002 MITSUBISHI ECLIPSE GT. THE CONTACT STATED THAT THE RIMS WERE BENDING ABNORMALLY AND CAUSING THE STEERING WHEEL TO SHAKE EXCESSIVELY. THE RIMS WERE REPLACED FOUR TIMES TO NO AVAIL. THE CONTACT INFORMED THE MANUFACTURER BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 116,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/03/11*LJ
NHTSA complaint 10386868THERE IS A MAJOR DEFECT IN THE DASHBOARDS OF MITSUBISHI ECLIPSE'S (YEARS 2000-05). THE DASHBOARD WILL CRACK AS THE CAR HITS UNEVEN ROAD SUCH ASH POT HOLES. IN THE HEAT AND COLD ALTHOUGH COVERED AND PROTECTED FRO DIRECT SUNLIGHT THE DASH WILL EXPAND AND RETRACT IN SIZE CREATING SMALL FRACTURES THAT CAN CRACK. ONCE THE CRACKS BECOME LARGE ENOUGH PIECES WILL EITHER FLY OUT TOWARDS THE DRIVER OR FALL INTO THE HEATING AND COOLING DUCTS CAUSING DAMAGE TO THE CARS BLOWER MOTOR. IT IS ALSO POSSIBLE FOR PIECES OF THE DASHBOARD TO SHATTER AROUND THE PASSENGER AIRBAG DURING A COLLISION CAUSING FATAL DAMAGE TO THE PASSENGERS OR DRIVER. THIS IS NOT A CASE BY CASE BASIS BUT ON EVERY 2000-05 MITSUBISHI ECLIPSE I HAVE COME ACROSS. *TR
NHTSA complaint 102885992002 MITSUBISHI ECLIPSE THE LIFTBACK DOOR SUDDENLY FELL. *NJ THE CONSUMER STATED THE LIFTBACK DETACHED FROM THE LEFT PISTON AND VIOLENTLY SLAMMED SHUT. THE PISTON ASSEMBLY HAD TO BE WELDED BACK INTO PLACE. *JB
NHTSA complaint 10283170I BOUGHT A BLACK 2002 MITSUBISHI ECLIPSE IN 2004. THE PAINT JOB SEEMED FINE BUT SOON I REALIZED THAT MY PAINT IS DISSOLVING OFF MY CAR! THE CLEAR COAT IS ALMOST COMPLETELY GONE AND I AM AFRAID MY CAR WILL SOON START TO RUST. I HAVE SEEN MANY OTHER BLACK ECLIPSES WITH THE SAME PROBLEM. I BELIEVE THAT THE MANUFACTURER DID NOT APPLY THE BLACK PAINT OR THE CLEAR COAT CORRECTLY ON THE BLACK 2002 ECLIPSES. I FEEL LIKE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM BECAUSE THEY DID NOT MAKE THEIR PRODUCT TO LAST. *TR
NHTSA complaint 10279415FRONT DRIVER SIDE WHEEL WAS CRACKED. MY TIRE WOULD SLOWLY DEFLATE SO I PURCHASED A NEW TIRE THINKING THIS WAS THE PROBLEM. THE NEXT COUPLE OF DAYS, MY TIRE CONTINUED TO LOOSE AIR. SO I WENT BACK TO TIRE COMPANY AND THEY INFORMED ME THAT IS WAS NOT THE TIRE BUT A CRACK IN THE RIM. SO I PURCHASED A NEW WHEEL AND NOW AFTER A FEW MONTHS I HAVE A BENT RIM. THESE WHEELS ARE VERY EXPENSIVE AND I CANNOT AFFORD TO CONTINUE PURCHASING NEW WHEELS IF THIS CONTINUES TO HAPPEN. I WOULD JUST PURCHASED A WHOLE NEW DIFFERENT SET OF WHEELS IF I HAD THE FUNDS AVAILABLE, WHICH I DO NOT. *TR
NHTSA complaint 10257739I HAVE A BLACK I GUESS YOU CAN CALL IT BLACK AND WHITE 2002 MITSUBISHI ECLIPSE. THE CLEAR COAT IT COMPLETELY OFF AND THE BLACK PAINT IS JUST ABOUT GONE. I HAVE RUST SPOTS COMING THROUGH NOW. IT FIRST STARTED ON THE HOOD ABOUT A YEAR AGO AND NOW IT IS EVERYWHERE. I ALSO HAD TO REPLACE TWO OF MY RIMS BECAUSE THEY WERE BENT. NOW I HAVE A SHIMMY IN MY STEERING WHEEL WHEN I GET UP TO 65MPH THIS STARTED ABOUT A YEAR AGO ALSO. I HAVE GOTTEN NEW TIRES AND RIMS ON IT HOPING THAT WOULD HELP THE PROBLEM BUT IT IS JUST AS BAD AS IT WAS LAST YEAR. *TR
NHTSA complaint 10241359AFTER HAVING MY CAR WASHED AND DETAILED IN LATE MAY OF 2008, I NOTICED A WHITE DETERIORATION OF PAINT ON THE HOOD. OVER THE PAST FEW MONTHS THE DAMAGE HAS SPREAD OVER THE HOOD AND THE TRUNK OF THE VEHICLE LIKE A FUNGUS. I RECENTLY WENT ONLINE TO RESEARCH THE PROBLEM AND DISCOVERED HUNDREDS OF MITSUBISHI OWNERS ARE EXPERIENCING THE SAME PROBLEMS. MOST HAVE STATED THAT MITSUBISHI HAS BEEN NOTIFIED OF THE PROBLEM AND WILL NOT TAKE RESPONSIBILITY FOR THE DEFECT AS THE CAR IS "NO LONGER UNDER THE 36 MONTH WARRANTY PERIOD". MANY OF THE COMPLAINTS HAVE NOTED THE COST OF REPAIR AS HIGH AS $3,500 - 9,000 TO REPAINT THE CAR. TO REPAIR THE CAR COULD BE MORE THAN THE KELLEY BLUE BOOK VALUE FOR SOME OWNERS. I HAVE FOUND NO INFORMATION AS TO WHETHER OR NOT A CLASS ACTION LAWSUIT HAS BEEN FILED, HOWEVER, A GENTLEMAN IN PA IS ORGANIZING CONSUMERS TO INITIATE A CASE. THERE ARE SEVERAL WEBSITES THAT HAVE BEEN CREATED (IE: DEADECLIPSE.COM; MITSUBISHISUCKS.COM) AS A FORUM FOR HUNDREDS OF DISSATISFIED CUSTOMERS TO VOICE THEIR DISAPPOINTMENT WITH THE COMPANY/PRODUCT. IT SEEMS UNUSUAL THAT WITH HUNDREDS OF COMPLAINTS CIRCULATING ABOUT THE MANUFACTURER'S DEFECT (CLEAR COAT PAINT) ON MANY OF ITS MODELS, THE NHTSA HAS NO RECORD OF INVESTIGATION OR RECALLS. PLEASE CONSIDER THIS A FORMAL COMPLAINT AND INITIATE A FORMAL INVESTIGATION. I LOOK FORWARD TO HEARING FROM YOU. PLEASE CONTACT ME AS SOON AS POSSIBLE. THANK YOU. *TR
NHTSA complaint 10238488I HAVE A BLACK, 2002 MITSUBISHI, ECLIPSE GT AND THE PAINT IS COMING OFF. THE ROOF AND THE HOOD PAINT IS ALMOST DOWN TO THE BASE METAL. I HAVE ALSO SEEN OTHER ECLIPSE WITH THE SAME ISSUE. *TR
NHTSA complaint 10234118THIS IS THE SECOND TIME THAT I'VE HAD TO REPLACE MY RIM DUE TO THE LIP BENDING BACK CAUSING THE TIRE TO DEFLATE. BOTH TIMES IT WAS ON THE FRONT TIRE. LOOKING AT ALL THE OTHER COMPLAINTS THIS IS A COMMON DEFECT WITH THE MITSUBISHI RIMS WHICH RESULTS IN DECREASED STEERING CONTROL AND NEEDS TO BE ADDRESS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
NHTSA complaint 10233707Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.