Hatchback, gasoline, built in United States. Owner complaints on file from Jul 14, 2010 to Dec 27, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 15V-337 | Jun 2, 2015 | Due to corrosion inside the antil-lock brake system (ABS) unit, one or more of the internal valves may seize | Brakes | 74,836 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
42 complaints on file, page 1 of 3.
DECEMEBR 23, 2018 I WAS INVOLVED IN AN ACCIDENT ON A FREEWAY, WHERE ALL THE TRAFFIC SUDDENLY CAME TO A STOP FROM 50 MPH. AS I PRESSED MY BREAKS IT WAS AS THOUGH THEY ALMOST DIDN'T WORK CAUSING ME TO STRIKE THE VEHICLE IN FRONT OF ME. THE ABS LIGHT THEN BECAME LIT, ALL AIR BAGS WERE DEPLOYED AND THE CAR WAS DETERMINED TOTALED BY MY INSURANCE COMPANY AND I WAS NOT AT FAULT.
NHTSA complaint 11163673TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. WHILE DRIVING 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD AN ABNORMAL CRUNCHING NOISE. IN ADDITION, THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
NHTSA complaint 11154625TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE DASHBOARD WARPED PREMATURELY. THE FAILURE WAS LOCATED IN THE AREA OF THE FRONT PASSENGER SIDE AIR BAG. THE CONTACT WAS UNABLE TO DETERMINE THE EFFECT THAT THE WARPED DASHBOARD WOULD HAVE ON THE PERFORMANCE OF THE PASSENGER SIDE AIR BAG. THE DEALER STATED THAT THERE WERE NO RECALLS RELATED TO THE DASHBOARD ISSUE. THE FAILURE MILEAGE WAS 97,000.
NHTSA complaint 10949254TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE PASSENGER SIDE OF THE DASHBOARD PROTRUDED OUT TOWARDS THE FRONT PASSENGER SEAT. THE CONTACT WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE FRONT SEAT PASSENGER COULD BE INJURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint 10888246TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. WHILE THE VEHICLE WAS PARKED, IT WAS OBSERVED THAT THE DASHBOARD WAS FRACTURED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. ....UPDATED 0711/16 *BF *CN
NHTSA complaint 10870327TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
NHTSA complaint 10862509TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE BEYOND A REASONABLE TIME FRAME AND THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 10862241TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 10862027TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN DEPRESSED. THE CONTACT NOTIFIED THE DEALER FOR SEVERAL MONTHS AND PROVIDED NO FOLLOW UP CALLS TO PROVIDE DISCLOSURE ON WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER KEPT STATING THAT THE PARTS WERE NOT AVAILABLE AND THAT THEY WOULD CALL WHEN THEY ARRIVE. THE CONTACT CONTINUED TO EXPERIENCE THE BRAKE PEDAL TRAVELING TO THE FLOOR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND THE PART WAS NOT AVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT REPLACED THE BRAKE PADS TWICE WHILE WAITING AN EXTREMELY LONG TIME FOR THE REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint 10846474TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 2 MPH INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND THE PEDAL TRAVELED TO THE FLOOR WITHOUT RESISTANCE. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE EXTERIOR DAMAGES TO THE FRONT END AND BUMPER WERE REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. CONSUMER STATED MITSUBISHI IS DENYING ANY WRONG DOING ON ISSUE. UPDATED 6/6/18*JB
NHTSA complaint 10838575TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10825294TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V337000 (BRAKES, HYDRAULICS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
NHTSA complaint 10822993TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND GOING DOWN HILL WITH ACCELERATION, THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT CRASHED INTO A CONCRETE BASE. THE IMPACT CAUSED THE REAR OF THE DRIVER SEAT TO DETACH THE OVER HEAD LIGHT AND THE CONSOLE FRACTURED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT SIDE OF HER BODY HEAD, BACK SHOULDER, HIP AND KNEES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
NHTSA complaint 10822944TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) AND THE DEALER WAS UNABLE TO PROVIDE THE PART TO SCHEDULE THE RECALL APPOINTMENT. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS NOT ABLE TO PROVIDE A TIME FRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint 10822933TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint 10821186TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 65 MPH, THE BRAKE PEDAL FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA complaint 10820318ON MAY 22, 2015 MITSUBISHI FILED A RECALL (MITSUBISHI CAMPAIGN# SR-15-004/NHTSA RECALL # 15V337) FOR THE ABS HYDRAULIC UNIT OF WHICH MY VEHICLE IS AFFECTED. ASIDE FROM ONE LETTER I RECEIVED LATE JULY INFORMING ME OF THE RECALL, I HAVE NOT HEARD AGAIN FROM THEM REGARDING THIS MATTER. CALLING LOCAL DEALERSHIPS HAS RESULTED IN RESPONSES OF THE PARTS REQUIRED FOR THE REPAIR ARE NOT YET AVAILABLE. EVEN CHECKING THE RECALL STATUS ON MITSUBISHI'S WEBSITE SHOWS THAT THE REPAIR IS STILL NOT YET AVAILABLE. IT HAS BEEN ALMOST EIGHT MONTHS SINCE THE RECALL WAS FILED FOR A SERIOUS DANGER AND THERE IS NO END IN SIGHT. IT IS RIDICULOUS TO HAVE A MAJOR ISSUE WITH THE BRAKES AND NO KNOW IF OR WHEN IT MAY GET FIXED. MITSUBISHI HAS ACKNOWLEDGED THAT THIS IS A PROBLEM, BUT THEIR ACTIONS ARE SHOWING THAT THEY COULD CARE LESS. NO ONE I HAVE SPOKEN TO AT MITSUBISHI MOTORS OF NORTH AMERICA HAS ANY IDEA WHEN PARTS MAY BECOME AVAILABLE AND THEIR ONLY RESPONSE IS TO GO TO THE DEALER AND PAY TO HAVE THE PARTS REPLACED AND THEN FILE FOR A REIMBURSEMENT CLAIM UNDER THE RECALL WHICH MAY NOT EVEN BE APPROVED. IF I CAN DO THAT, WHY AM I UNABLE TO HAVE MY VEHICLE SERVICED WITH THE SAME PARTS UNDER THE RECALL? I UNDERSTAND NEEDING TIME TO SOURCE NEW PARTS THAT INCORPORATE THE NEW DESIGN, BUT MITSUBISHI HAS FAR EXCEEDED A REASONABLE TIMELINE WHICH IS NEGLIGENT AND CAUSING UNNECESSARY RISK.
NHTSA complaint 10820098TL* THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTE DISCONNECT.
NHTSA complaint 10818105THE LEATHER ON THE DASHBOARD IS LIFTING WHICH WILL CAUSE A PROBLEM IF THE AIRBAG IS DEPLOYED. IT WILL NOT FIT BACK INTO THE LIP OF THE DASHBOARD WHICH STICKS UP AND IS GOING TO CAUSE A PROBLEM WHEN THE AIRBAG IS DEPLOYED I HAVE ASKED MITSUBISHI TO FIX IT AS IT SHOULD BE A RECALL AND THEY REFUSED. *JS
NHTSA complaint 10817115TL- THE CONTACT OWNS A 2009 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT AFTER HITTING A BUMP AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL SEIZED WITHOUT WARNING. THE FAILURE OCCURRED ON APPROXIMATELY TEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 72,000.
NHTSA complaint 10808960Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.