Hatchback, gasoline, built in United States. Owner complaints on file from Jul 7, 2014 to Jun 14, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
8 complaints on file, page 1 of 1.
After a recent oil change, they informed me that the cross bar was very rusted and looks very unsafe. Upon further research I was informed there was a recall for this problem. I am the only owner and at this time all maintenance is up to date. Because the car has low mileage, I want to keep the car so during my research I was informed the part is unavailable. Not sure what to do at this point looking for any suggestions.
NHTSA complaint 11594347TL* THE CONTACT OWNS A 2012 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER AIR BAGS WERE VISIBLY EXPOSED FROM THE AIR BAG COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint 112809199/16/15 TOOK VEHICLE TO RIVERSIDE MITSUBISHI DUE TO THE AIRBAG POPPING OUT ON THE PASSENGER SIDE. AIRBAG WAS REPLACED AND ISSUED RESOLVED. ON 1/25/16 HAD TO RETURN THE VEHICLE TO RIVERSIDE MITSUBISHI DUE TO A BAD RATTLE ON THE PASSENGER SIDE DASH AREA, THE AIRBAG WAS REMOVED AND THE SCREWS AND BOLTS WERE RE-TORQUED AND REINSTALLED THE AIRBAG. ON 4/22/19 TOOK VEHICLE TO AUTO GALLERY MITSUBISHI -MURRIETA DUE TO THE AIRBAG AND AIRBAG HATCH HAD AGAIN POPPED OUT AGAIN. THE TECHNICIAN AT MITSUBISHI-MURRIETA SAID THEY DO NOT HAVE A TECHNICIAN THAT CAN ADEQUATELY DIAGNOSE AND FIX THE PROBLEM AND THE AIRBAG MANUFACTURER WAS NO LONGER IN BUSINESS. WE ALSO CONTACT MITSUBISHI CORPORATE OFFICE AND WAS TOLD THE MITSUBISHI DOES NOT MANUFACTURE THE HATCH OR DASH PARTS ANY LONGER. THE VEHICLE WAS PARKED AT THE MITSUBISHI -MURRIETA FOR 48 HR AND REQUESTED US TO PICK UP WITH NOTHING RESOLVED AND NO REPAIRS MADE, ALONG WITH NO PAPERWORK GIVEN TO US.
NHTSA complaint 11209350DASHBOARD SEPARATION EXPOSING PASSENGER SIDE AIRBAG
NHTSA complaint 11099101TL* THE CONTACT OWNS A 2012 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE DEALER DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
NHTSA complaint 10943857EXPERIENCING A PROBLEM WITH AN ELECTRONIC CONTROL UNITS RELATED TO HEADLIGHT OUTAGE, CAUSING FAILURE OF BOTH FRONT HEADLIGHTS, DAYTIME RUNNING LIGHTS AND HI-BEAM LIGHTS. BEGAN WITH SPONTANEOUS YET INFREQUENT HESISTATION-BLINKING ON/OFF OF DRIVER-SIDE HEADLAMP WHEN NIGHTTIME LIGHTS FIRST USED IN THE EVENING, ESPECIALLY WHILE VEHICLE WAS IN MOTION. THIS EVENTUALLY LEAD INCREASED TO TOTAL OUTAGE OF FRONT HEADLIGHTS, RUNNING LIGHTS AND HI-BEAMS WHICH LED TO UNSAFE NIGHTTIME DRIVING. CAR WAS TAKEN TO LOCAL MITSUBISHI DEALERSHIP FOR REPAIR, WHERE TECHNICIAN INFORMED ME THAT THIS SAME ISSUE IS A KNOWN RECALL ON OTHER MITSUBISHI MODELS, BUT NOT ON THE ECLIPSE. THAT SAID, MY 2012 MODEL IS THE FINAL MODEL YEAR FOR THIS VEHICLE TO BE OFFERED FROM MITSUBISHI. THE CAR HAS LESS THAN 90K MILES, AND YET THIS ELECTRICAL FAILURE ISSUE IS NOT COVERED UNDER THEIR 100K WARRANTY. --- I NOW HAVE TO PAY NEARLY $1300 TO REPLACE BOTH MAIN HEADLIGHT LAMPS AND BOTH ELECTRICAL CONTROL UNITS, ALONG WITH WIRING BETWEEN. ----- THE VERBIAGE FROM THE RECALL OF THE OTHER MITSUBISHI MODELS: ""THE AFFECTED VEHICLES HAVE AN ELECTRONIC CONTROL UNIT THAT CONTROLS THE HEADLIGHTS, TAILLIGHTS AND WINDSHIELD WIPERS," SAID NHTSA IN ITS RECALL SUMMARY. "DUE TO A MANUFACTURING ERROR, THE VOLTAGE INSIDE THIS ECU MAY BE UNSTABLE. UNSTABLE VOLTAGE COULD RESULT IN INTERMITTENT FAILURE OF THE VEHICLE'S HEADLIGHTS, TAILLIGHTS AND WIPERS. IF THE HEADLIGHTS AND/OR WINDSHIELD WIPERS FAIL, THE DRIVER COULD HAVE REDUCED VISIBILITY. IF THE TAILLIGHTS FAIL, THE VEHICLE COULD BE LESS VISIBLE. EITHER CONDITION INCREASES THE RISK OF A CRASH." (FROM HTTP://WWW.EDMUNDS.COM/CAR-NEWS/2010-MITSUBISHI-LANCER-EVOLUTION-AMONG-VEHICLES-RECALLED-FOR-LIGHTING-WIPER-PROBLEM.HTML)
NHTSA complaint 10908240BRAKE LIGHT AND ABS LIGHTS ARE ON. AFTER DIAGNOSIS AT A REPAIR SHOP WITH TESTING SYSTEM THE FAULT READS ABS HYDRAULIC ASSEMBLY IS DEFECTIVE. THE SHOP STATED THAT SINCE THE CAR WAS A 2012 I SHOULD CONTACT THE MITSUBISHI DEALERSHIP TO INVESTIGATE A RECALL FOR THE ABS UNIT. THE DEALERSHIP STATED THAT RECALLS FOR THE ABS UNIT INVOLVED 2006-2009. SINCE THIS IS A SAFETY FEATURE I FEEL A COMPLAINT IS REQUIRED.
NHTSA complaint 10894213I WAS HEADING HOME AT APPROXIMATELY 45 MPH WHEN A DEER JUMPED IN FRONT ON MY CAR. MY CAR HAD FRONTAL IMPACT AND THE AIR BAGS DID NOT DEPLOY. IF I WAS GOING THE ACTUAL SPEED LIMIT WHICH IS 55 MPH, THE DEER COULD HAVE WENT THROUGH MY WINDSHIELD AND WHERE THE AIR BAGS DIDN'T GO OFF MY HUSBAND AND I COULD BE DEAD. *JS
NHTSA complaint 10608702Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.