SUV, gasoline, 4x2, built in Japan. Owner complaints on file from Oct 25, 2018 to Mar 8, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-621 | Sep 14, 2018 | Software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as… | Electrical system | 58,916 | Software update |
| 18V-620 | Sep 14, 2018 | Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer… | Electrical system | 9,166 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
21 complaints on file, page 1 of 2.
Air bag symbol is lit on dash. Technicians unable to find issue, nor were they able to reset light. I feel the importance of said system functioning properly needs addressed. Not just we e can't find what is wrong.Nothing else we can do. No, that's b s
NHTSA complaint 11722776Center seat belt will not retract, causing the belt to be unusable and unsafe.
NHTSA complaint 11722558This is a follow-up and correction to a complaint previously submitted for VIN [XXX] regarding airbag non-deployment during a passenger-side T-bone collision on [XXX]. A [XXX] child was properly restrained in a rear-facing car seat in the rear passenger-side seat. The vehicle was struck directly on the passenger side at an estimated 30 mph. The front passenger door was deformed to the point it can no longer be opened. Despite this significant side impact and the presence of an occupied child seat in the rear, no side curtain airbags deployed—including those designed to protect rear outboard passengers. This vehicle is equipped with side curtain airbags as standard equipment. We believe this may constitute a failure of the Supplemental Restraint System (SRS) to perform as intended under FMVSS 214 and 226. We request that this report be associated with the prior complaint and considered in any manufacturer or regulatory investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11679429On 05AUG25, my wife was involved in a frontal collision while driving our 2018 Mitsubishi Outlander Sport. The vehicle struck another vehicle at an estimated speed of over 30 mph, resulting in significant damage to the front passenger side, including deformation of the hood and front quarter panel. Despite the severity of the impact, no airbags deployed. My wife was properly restrained and sustained visible bruising across her torso. She is currently in her second trimester of pregnancy. The seatbelt force alone presented a serious safety risk to her and our unborn child. There were no airbag system warning lights prior to the collision, and the SRS appeared to be functioning normally. The failure of the airbags to deploy under these conditions indicates a potential defect in the supplemental restraint system. This appears to be a dangerous failure of the airbag system. We are requesting a formal investigation into the SRS components and crash sensor functionality of this vehicle model.
NHTSA complaint 11679419The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that upon starting the vehicle, the air bag light warning light was illuminated. The contact stated that the vehicle was taken to a local dealer to be diagnosed. The contact was informed that the air bag sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
NHTSA complaint 11641815The driver seatbelt come unattached while driving. The car looses electric system while driving
NHTSA complaint 11641330I am filing this complaint regarding serious safety issues with my 2018 Mitsubishi Outlander Sport, VIN: [XXX] , purchased from Carvana in 2019. Recurring transmission problems have created a significant safety risk for me and others. About a year after purchase, the vehicle’s transmission began failing, and I replaced it in 2021. Despite this, the transmission warning light activates intermittently in stop-and-go traffic, and now the vehicle has started stalling on highways, creating a critical hazard by suddenly losing power. In 2021, I took the vehicle to a now-closed Mitsubishi dealership in Brooklyn, where I was informed that this transmission issue was not covered, despite it being a drivetrain problem that should have been under the 100,000-mile powertrain warranty. My research suggests this model may have a Transmission Control Unit (CVT-ECU) defect, potentially causing stalling. Carvana has stated this issue is Mitsubishi’s responsibility, as it is likely manufacturing-related rather than due to prior use. Given Carvana’s stance and the severe safety implications of stalling, I urge NHTSA to investigate if this vehicle, or others with similar transmissions, pose a broader safety risk. Summary of Safety Concerns: 1. Recurring Transmission Problems: Transmission was replaced in 2021, yet the warning light persists, indicating unresolved issues. 2. Stalling on Highways: Vehicle loses power without warning, posing a major hazard in high-speed traffic. 3. Potential Manufacturing Defect: Research suggests a CVT-ECU defect, likely explaining the stalling. These issues leave me unable to rely on my vehicle safely. For my safety and others, I request an investigation into these transmission issues in the 2018 Mitsubishi Outlander Sport to determine if there is a larger safety concern. Thank you for your attention. I am available to provide further information as needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11624824The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that the message "Air Bag System Service Required" was displayed. Additionally, the message "Window Washer Fluid Low" was displayed while there was sufficient washer fluid in the reservoir. The contact related the failure to NHTSA Campaign Number: 18V621000 (Forward Collision Avoidance, Electronic Stability Control (ESC), Service Brakes, Hydraulic, Electrical System). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 62,366.
NHTSA complaint 11618718I was parked in my family yard and my dash service symbols just came on 5 at once. I have not been involved in any collision or any trauma to the vehicle.Those lights are the FCM, LFW, AHB, and ASC service required lights. The FCM will come on go off and come back on. I am concerned that these issues can cause a crash or other issue on road. I have not had this issue before and again my vehicle was at a standstill but it was running.
NHTSA complaint 11553663I AM A US ARMY VETERAN AND I NEED YOUR HELP WITH THE FOLLOWING SITUATION. I BOUGHT A MITSUBISHI 2018 OUTLANDER SPORT FROM THE MANATI COOPERATIVE IN APRIL 2019(VIN: [XXX]). THIS VEHICLE HAD A RECALL SINCE SEPTEMBER 14, 2018 AND I GOT IT APRIL 2019 WITH ELECTROMECHANICAL DEFECTS THAT CAUSE DEATH DRIVING AND ARE A DEADLY DANGER. AND NOW THE MITSUBISHI DOES NOT WORK AND CANNOT BE DRIVEN DUE TO THE RECALL. THE ABOVE SHOULD BE CONSIDERED A LEMON LAW CASE AND I NEED YOUR HELP WITH THIS VIOLATION OF MY CONSTITUTIONAL RIGHTS. RESPECTFULLY, [XXX], US ARMY RETIRED INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint 11529355Vehicle has a permanent engine code poo11 vvt intake
NHTSA complaint 11502506ISSUE #1 Transmission light turns on and car starts feeling forced. My car is available for inspection upon request. Transmission issue almost caused the vehicles behind me bump into my vehicle, on a 75 mile highway going uphill. My vehicle was at normal speed then suddenly Transmission light comes on then car felt forced and immediately dropped speed. The problem has not been confirmed by a dealer. The vehicle has not been inspected by the manufacturer. Warning lamps of the problem came on a few minutes prior failure. ISSUE #2 Vehicle dies frequently and has turned off while driving, it has been inspected 2 times already for same issue. Only getting the battery replaced, but issue continues. No warning lamps, messages or other symptoms of the problem prior to the failure, the issue began approximately the beginning of 2019.
NHTSA complaint 11485359On 07/01/2022 low beam & high beams went out at the same time. Driving without headlights at night when they went out. Could have hit anything not knowing I didn't have any lights. Someone yelled at me from another vehicle to let me know my lights wasn't on keep turning lights on nothing. Made appt. with York Mitsubishi they seen me on 07/19/2022 they said the ETACS need to be replace control unit, time & AL8637 Power to fuse block no power to fuse @14.15 to light plugs, ETACS wont Ground -> will not power relay -> To power fuses -> To power bulbs.
NHTSA complaint 11479737The contact owns a 2018 Mitsubishi Outlander Sport. The contact stated that while the vehicle was at the mechanic to have the wheel bearing and front hub replaced, the mechanic found out that the front passenger’s side ABS wheel speed sensor fractured inside the assembly housing. The vehicle was repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 97,000.
NHTSA complaint 11425949THE VEHICLE WAS TRAVELING AT APPROXIMATELY 63 MPH ON A RURAL BLACKTOP, WHEN A WHITE TAIL DEER RAN INTO THE SIDE OF THE VEHICLE WHERE THE DRIVERS SIDE FRONT AND REAR DOOR MEET. THE COLLISION CAUSED BOTH DOOR WINDOWS TO SHATTER, AND THE DOORS ARE DENTED SO BAD THEY CANNOT BE OPENED. THE SIDE AIRBAGS ON THE VEHICLE DID NOT DEPLOY EVEN AFTER TAKING A DIRECT HIT FROM THE DEER.
NHTSA complaint 11383834TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT THE GEAR FROM DRIVE INTO REVERSE WITH THE FOOT ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A HOUSE WALL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS BEFORE OR AFTER THE FAILURE OCCURRED. HOWEVER, THE CONTACT ADVISED THAT THE LOW TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN UNKNOWN REPAIR FACILITY. A POLICE REPORT WAS NOT FILED. THE CONTACTS RIGHT HAND WAS INJURED THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000.
NHTSA complaint 11362358MY 2018 OUTLANDER SPORT SE HAS VERY POOR ACCELERATION WHEN TAKING OFF FROM A COMPLETE STOP. AFTER READING ABOUT A SIMILAR RECALL FOR THE 2015-2016 OUTLANDER SPORT I FEEL MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *TR
NHTSA complaint 11323806ON MAY 1, 2020 I DROVE ABOUT 15 MILES FROM MY HOME TO MEDFORD, OREGON. I MADE ONE STOP AND UPON GETTING BACK INTO THE VEHICLE, I COULD NOT START OR TURN OFF THE ELECTRICAL COMPONENT OF THE VEHICLE. THE MAINFRAME KEPT SHOWING "ELECTRICAL SYSTEM SERVICE REQUIRED" I COULD NOT LOCK THE VEHICLE FOR SAFETY. I COULD NOT DRIVE THE VEHICLE AS IT IS ITS MAIN PURPOSE. I COULD NOT TURN OFF THE UNIT WHICH MOST LIKELY RAN THE BATTERY DOWN AND IS MOST LIKELY DEAD. IT HAD TO BE TOWED TO THE NEAREST DEALERSHIP WHICH CANNOT ACCESS RECALL INFORMATION. THEY WANT TO CHARGE ME $150 TO DIAGNOSE, AND CANNOT PERFORM ANY RECALL WORK. I PURCHASED THIS CAR TO AVOID GETTING FIRED FROM A JOB THAT I HAD TO TRAVEL AN HOUR EACH WAY. THREE MONTHS LATER THEY LAID ME OFF. NOW THE CAR I PURCHASED IS NOT WORKING. I HAD CONTACTED THE PLACE I BOUGHT THE CAR FROM AFTER I PURCHASED BEFORE THIS HAPPENED TO GET HELP WITH THE RECALL WHICH THEY ASSURED ME THERE WAS A PLACE LOCALLY. WHICH THERE IS NOT. THE CLOSEST PLACE IS CALIFORNIA OR PORTLAND. NOW THAT THE CAR IS NOT DRIVEABLE, I CANNOT GET IT TO THE RIGHT DEALERSHIP TO BE FIXED UNDER WARRANTY. I DON'T HAVE EXTRA FINANCES TO MANAGE THIS. I AM A SINGLE PARENT ON UNEMPLOYMENT AND I NEED A VEHICLE TO BE ABLE TO WORK. THIS SITUATION IS CRITICAL AND I AM VERY UPSET AND DISAPPOINTED IN THE LACK OF HELP AND SUPPORT I HAVE RECEIVED TO HAVE A WORKING SAFE RELIABLE VEHICLE. SITUATION: I DROVE TO TOWN. PARKED IN A PARKING LOT. WHEN I RETURNED TO THE VEHICLE. IT WOULD NOT START. BRAKES ARE LOCKED. STEARING WHEEL LOCKED. SHIFTER LOCKED. RADIO ON. ELECTRICAL COMPONENTS WOULD NOT SHUT OFF DRAINING THE BATTERY. WINDOWS CAN ROLL DOWN, BUT CANNOT USE POWER LOCKS TO LOCK THE VEHICLE.
NHTSA complaint 11323200THE TRANSMISSION HAS LESS THEN 100,000 MILES AND HAS GONE OUT NEEDS TO BE REPLACED. WHILE DRIVING ON HIGHWAY IT SLIPPED. THEN IN ABOUT 3 MILES ON FILTH STREET WENT OUT COMPLETELY
NHTSA complaint 11302683PUSH BUTTON START FAILED. DASH MESSAGE "ELECTRICAL FAILURE". CAR WAS PARKED. TRIED TO START. BUTTON STARTED FLASHING AND MESSAGE APPEARED ON DASHBOARD. AFTER SECOND ATTEMPT, HEARD AN ELECTRICAL SHORT BEHIND THE GLOVE BOX AREA.
NHTSA complaint 11205710Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.