SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from May 17, 2022 to Sep 22, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-563 | Aug 2, 2022 | Software error in the transmission control unit (CVT-ECU) may incorrectly reduce the transmission gear ratio at high speeds, which can result in… | Powertrain | 76,508 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
19 complaints on file, page 1 of 1.
I own a 2021 Mitsubishi Outlander Sport. Mitsubishi's records show that Safety Recall C2204R/SR-22-004 was previously completed on my vehicle. This recall addressed improper CVT-ECU software programming that could cause an incorrect CVT gear-ratio command and potentially result in engine over-rev, engine damage, stalling, and an increased risk of a crash. My vehicle experiences serious and concerning problems following sustained driving at highway speeds. The vehicle begins to sputter and does not operate normally. Multiple dashboard warning lights begin flashing, and the backup camera activates and displays on the screen even though the vehicle is actively traveling forward and has not been placed in reverse. Because of these experiences, I intentionally avoid driving my vehicle for extended periods at higher highway speeds. I am particularly concerned about whether these symptoms could be associated with the CVT, CVT-ECU, vehicle electronics, or the condition previously addressed by Safety Recall C2204R/SR-22-004. The fact that Mitsubishi's records indicate the recall was completed raises additional concern for me about whether the recall remedy remains effective or whether my vehicle is experiencing a related condition. I am requesting that NHTSA document and review this complaint to determine whether my vehicle may be experiencing a recurrence or continuation of the condition addressed by C2204R/SR-22-004, an issue with the effectiveness of the recall remedy, or another safety-related defect. I am especially concerned about the possibility of loss of vehicle performance while traveling at highway speeds and the abnormal activation of the backup camera while the vehicle is moving forward.
NHTSA complaint 11766146At freeway speeds in the heat the vehicle intermittently and suddenly flashes yellow check engine light and vehicle shakes as it loses most of the engine power, forcing a slow or stop to "limp it" off the highway. No warnings no noises no change in emissions noted. Calls to dealerships and have been told they don't know what it is and haven't heard of any issues.
NHTSA complaint 11765535The brand new from the factory transmission that got replaced at a dealership to “fix” the initial recall stalled and went into limp mode while driving at under 50,000 miles.
NHTSA complaint 11726925The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated that the catalytic converter was stolen from the vehicle, and a new catalytic converter was installed. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with catalytic converter failure. The vehicle was not repaired. The contact called the dealer, but no assistance was provided. The failure persisted. The contact recently received an Extended Warranty for the infotainment touch screens due to common software and connectivity failures. The vehicle was not repaired. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 6,000.
NHTSA complaint 11710012I was turning out of my neighborhood and as I accelerated to merge with traffic my car started jerking. My dashboard “D” symbol only started flashing on and off and then my transmission service required light came on, (just had it done 8/25 and it is 11/25) and the BSW service required light came on as well. As I continued down the street everytime I pressed on the gas pedal the car kept jerking backwards and forward.
NHTSA complaint 11698038Driving home with no other cars around the forward collision warning goes off for no reason losing power and slowing down on it's own. This has been an ongoing situation since the car was new, I've made numerous attempts to have my local dealership look into this situation and all they tell me is to take video when it happens.
NHTSA complaint 11641459I have 40,000 miles on my vehicle, only owner and drive 28 miles to and from work a day. The entire Infotainment center is not usuable, I called the dealership I purchased it from and they said the warranty is 36,000 miles. How on a brand new car do you get 36,000 for a system that controls everything inside your car.
NHTSA complaint 11630096Multiple and random Cylinder misfires. fixed more than three times and continuously, same issue. many issues with revving up. safety risk while driving due to stalling.
NHTSA complaint 11606093Infotainment system failed. Touchscreen does not work incurring a major distraction when trying to change to navigation or utilize android auto.
NHTSA complaint 11599268I had a recall on this vehicle for the CVT software update which i got fixed by mitsubishi at the dealership but now its doing the same thing and seems worse, everytime I push on the gas it does not excelerate and usually gets stuck at 30-45MPH no matter how much i press on the gas, and the rpms get stuck at 3-4 thousand rpms which causes a safety threat when we are driving. I did some research and found out that this a well known issue with mitsubishi and its outlander sports vehicles I’m not sure what to do from here.
NHTSA complaint 11588792The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an unknown speed, the Service Engine warning light illuminated. The vehicle was taken to a local AutoZone where it was diagnosed and determined that the catalytic convertor needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
NHTSA complaint 11588728Driver side seat belt is not locking.
NHTSA complaint 11565879The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not available, came on, and the BSW light came on.
NHTSA complaint 11561895The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 65 MPH, the automotive power started fluctuating, and the vehicle stalled. The vehicle coasted off the roadway and was shifted into park; however, several attempts were needed to restart the vehicle. The contact stated that the vehicle would not accelerate above 30 MPH with the check engine warning light illuminated. The contact was able to drive the vehicle back to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact stated that the failure had been intermittent but gradually became a recurring failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.
NHTSA complaint 11535929Since March 2023 my car has being to Bell Mitsubishi for AC problems the compressor stops working starts making noises and every time the compressor the failed the vehicle stalled. As of right now Mitsubishi does not know why this is happening I have not being provided with a loaner car or rental. today 6/8/2023 my car has being at the dealer for almost 2 weeks they claimed they put a brand new A/C system but is not working. They don't have an ETA for my car to be done. I depend on my vehicle to commute to work. I commute every day 17 miles each trip.
NHTSA complaint 11526076The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving at an undisclosed speed, the engine misfired and the vehicle stalled. There were no warning lights illuminated. The local dealer was notified of the failure but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 22V563000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 900.
NHTSA complaint 11488905I was driving approximately 35MPH on a 4-lane road with no vehicles in front of me. The car came to a hard stop. The stop was so hard that my purse flew from the passenger seat to the floor. I was wearing my seat belt which tightened up but my body still moved forward causing me neck pain. I did notice briefly that a flashing yellow light was on the dashboard. There were no objects in front of me. The driver of the car behind me had to slam on their brakes and almost hit my car. My car stayed still for about 15 seconds and then the automatic brake was released.
NHTSA complaint 11488453The contact owns a 2021 Mitsubishi Outlander Sport. The contact stated while driving approximately 35 MPH, the vehicle was stalling and not accelerating as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer for an unknown recall repair. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
NHTSA complaint 11483298This was in a rental from National Car Rental from the Las Vegas airport. I was driving down the road at about 65-70 MPH when the vehicle's brakes just slammed on, and everything about the car just died. There was a huge groaning sound as it happened - kind of like when you are in 'park' and push the gas pedal and it revs really high. I tried shifting into neutral, nothing changed, and all the lights and functions of the car went out. I did my best to "direct" (couldn't steer) the car to the edge of the road. It was a busy remote highway, I was in the 'fast' lane. so could move over as far as I could to the other side of the white line while basically groaning to a halt. When I stopped all of the power shut down, the car would not restart and at first the battery and "service engine now" lights came off, then everything stopped. After a bit the battery came back on so I could at least charge my phone to use it to call for assistance. I have an email from National saying it appeared to be an engine malfunction. When this happened I was on Highway 93 between Las Vegas and Kingman Arizona (right around mile marker 30). It is a split highway with a dirt median. I was on the inside of the median. Fortunately when it happened there was no one directly behind me or they would have hit me. This is the main thoroughfare between NV and northern AZ here, so it is basically semi trucks going >70 mph the whole stretch. I had to sit in the car for 2 hours waiting for the tow truck to arrive. I did not get out of the car because I was more scared of distracting a driver and veering into me, whereas sitting in the car I was just as scared, but I thought at least I had an airbag if I was crashed into. I was honestly terrified the whole time. I sent numerous emails and made numerous calls that document all of this. I have pictures and video of the situation. The car was picked up by Jone's Towing from Kingman AZ.
NHTSA complaint 11464938Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.