SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Sep 11, 2018 to Mar 12, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-252 | Apr 20, 2026 | Liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly | Structure | 108,046 | Part replacement |
| 25V-507 | Aug 7, 2025 | Liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly | Structure | 121,529 | Part replacement |
| 20V-403 | Jul 13, 2020 | Second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down | Seat belts | 177,000 | Repair or modification |
| 20V-280 | May 18, 2020 | Seat belt for the right side second-row seat may have been assembled incorrectly | Seat belts | 3,241 | Part replacement |
| 18V-591 | Sep 5, 2018 | Certification Label lists an incorrect rear wheel rim size | Equipment | 14,791 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
29 complaints on file, page 1 of 2.
See attached document for complaint. The vehicle was sold without disclosure of an active airbag safety recall involving explosive deployment. Disclosure occurred only after contracts were executed and funds tendered. Had this life-safety information been disclosed prior to sale, the vehicle would not have been purchased. The failure to disclose a known safety defect at the point of sale constitutes material concealment and reckless disregard for consumer safety, particularly given the vehicle’s intended use for routine highway travel.
NHTSA complaint 11723868See attached document for complaint
NHTSA complaint 11718517The drivers seat-back tilts back slowly on its own. Ill move the seat-back upright before I start driving and it'll slowly tilt back on its own while im driving.
NHTSA complaint 11715727I am reporting a safety concern involving complete airbag non-deployment in a frontal collision. On January 9, 2026 I was involved in a frontal collision while driving my Mitsubishi Outlander PHEV. The impact caused significant front-end damage, and the vehicle was subsequently deemed a total loss by the other driver’s insurance company. None of the airbags deployed, including the driver and passenger frontal airbags. There were no airbag warning lights or system alerts illuminated prior to the collision. A police report was filed for this incident. I was not injured; however, the other driver sustained injuries. Given the severity of the frontal impact and the resulting damage, I believe the airbags should have deployed. This raises concerns regarding a potential defect or failure in the airbag system, crash sensors, or airbag control module. I have photographs documenting the vehicle damage. I am submitting this report so the incident can be reviewed for potential vehicle safety defects that may affect other vehicles.
NHTSA complaint 11713609The contact owns a 2019 Mitsubishi Outlander. The contact stated that the message "Service Air Bags" was displayed. The vehicle was taken to the dealer, where the contact was advised to pay a fee for a diagnostic test. The contact declined, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
NHTSA complaint 11690395The contact owned a 2019 Mitsubishi Outlander. The contact stated that while the vehicle was parked and turned off, a fire occurred near the engine compartment. The fire was extinguished by the fire department. A fire report was filed, and a fire report number was provided. The cause of the failure was possibly determined to be electrical or engine-related. A police report was also filed, and a report number was provided to the contact. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,193.
NHTSA complaint 11689926There is a glitch in the electrical system. I have been replacing headlights constantly since I have purchased this vehicle in 2019. Last night was the final straw as both headlights went out at the same time. When I am stationary, you can watch the headlights surge when the vehicle is running. I have also had issues with the info center resetting for no reason during these glitches. No headlights at night is DANGEROUS!!!!
NHTSA complaint 11686704While accelerating the gas gage goes up but there is resistance when pressing on gas. The vehicle does not accelerate right away and there is a drag before the vehicle gets up to speed. It takes off really slow.
NHTSA complaint 11677906My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.
NHTSA complaint 11630023I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. Upon inspection visually, the non-threaded end of the rod appears to have snapped off. The hydraulics were so strong that the 5mm thick metal snapped in half within milliseconds. I have an appointment at the Mitsubishi dealership where I got the car to get to the root cause. They confirmed over the phone that my car is too new to have tailgate lift support failure.
NHTSA complaint 11615588Front calipers made a ratting noise, every time we drive over small street cracks or bumps, this happen when my car reached about 45000 miles, we replace the calipers now there is no more ratting noise.
NHTSA complaint 11606896The contact owns a 2019 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently accelerated. The contact stated that an unknown software needed to be updated. The contact also stated that the driver’s seat belt failed to retract. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.
NHTSA complaint 11592741Transmission not working properly. It said overheating and then stopped driving suddenly whil driving. Very unsafe. Also issue with parking break that just stopped working. This car seems to be a lemon. Not sure why this is happening.
NHTSA complaint 11587016The car turned off completely and then a few seconds later turned back on.
NHTSA complaint 11580234My parking brake locked up by itself. Took 4 trips to the mechanic to find out the module or switch is bad. It's 400 dollars just for the part. My drivers widow stopped going up thr tract stuck and bent it thsts 200 bucks. I have a 2019 outlander theses problem was at 40k miles. Need some recalls.
NHTSA complaint 11575916Hesitation when putting thee vehicle in drive or reverse. While driving RPMs fluctuate 500-1000RPMs continuously. Studdering when accelerating from a complete stop.
NHTSA complaint 11559788Wife t-boned a old style Subaru at 30 mph and the air bags did not deploy at all this was a 2019 mitibishi outlander se
NHTSA complaint 11426548I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT COULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 MITSUBISHI OUTLANDERS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).
NHTSA complaint 11414012WHEN USING THE BRAKE AUTO HOLD I STEPPED ON THE GAS WHILE SCRATCHING MY SIDE AT THE SAME TIME TO CROSS THE ROAD. I ACCIDENTALLY UNBUCKLED MY SEAT BELT WHICH THEN CAUSED THE BRAKE AUTO HOLD TO DISENGAGE AND AUTOMATICALLY APPLY THE PARKING BRAKE. THIS CAUSED MY CAR TO STOP DIRECTLY IN FRONT OF ONCOMING TRAFFIC. I COULD NOT DISENGAGE THE PARKING BRAKE UNTIL I REBUCKLED MY SEAT BELT.
NHTSA complaint 11387611THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.
NHTSA complaint 11385561Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.