SUV, gasoline, FWD/Front-Wheel Drive, built in Canada. Owner complaints on file from Aug 1, 2016 to Jan 5, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-317 | May 18, 2016 | Platform side plate of the affected wheelchair lifts may crack | Adaptive equipment | 11 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
WHILE THIS VEHICLE (A SCHOOL BUS, WITH STUDENTS ABOARD), WAS BEING OPERATED ON THE A CITY STREET, THE SCHOOL BUS STOPPED AT A RED TRAFFIC LIGHT AND WHEN THE LIGHT TURNED GREEN THE SCHOOL WOULD NOT THEN MOVE FORWARD OR BACK REGARDLESS OF THE GEAR SELECTED. THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR. THE SCHOOL BUS WAS TOWED TO FORD AND IT WAS FOUND THAT THE COAST CLUTCH DRUM, RETURN SPRING AND COAST CLUTCH HUB ASSEMBLY SPLINES DAMAGED. AFTER REPLACEMENT VEHICLES TRANSMISSION SHIFTS AND ENGAGES ALL GEARS. THIS BREAK DOWN RESULTED IN HAVING TO TRANSFER SPECIAL NEED STUDENTS FROM ONE BUS TO ANOTHER IN THE MIDDLE OF A BUSY INTERSECTION.
NHTSA complaint 11060832WHILE THIS VEHICLE (A SCHOOL BUS, WITH STUDENTS ABOARD), WAS BEING OPERATED ON THE A CITY STREET, THE SCHOOL BUS STOPPED AT A RED TRAFFIC LIGHT AND WHEN THE LIGHT TURNED GREEN THE SCHOOL WOULD NOT THEN MOVE FORWARD OR BACK REGARDLESS OF THE GEAR SELECTED. THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR. THE SCHOOL BUS WAS TOWED TO FORD AND IT WAS FOUND THAT THE COAST CLUTCH DRUM, RETURN SPRING AND COAST CLUTCH HUB ASSEMBLY SPLINES DAMAGED. AFTER REPLACEMENT VEHICLES TRANSMISSION SHIFTS AND ENGAGES ALL GEARS. THIS BREAK DOWN RESULTED IN HAVING TO TRANSFER SPECIAL NEED STUDENTS FROM ONE BUS TO ANOTHER IN THE MIDDLE OF A BUSY INTERSECTION.
NHTSA complaint 11060829DRIVING AT 70 MILES PER HOUR ON 1NTERSTATE 4 IN THE CENTER OF 3 LANES THE CAR LOST POWER AND AFTER TRYING TO ACCELERATE,IT COMPLETELY SHUT DOWN. WE WERE FORTUNATE TO BE ABLE TO CROSS OVER TO THE RIGHT LANE AND EVENTUALLY FIND A PLACE ON THE SHOULDER OF THE ROAD. THIS CAR HAS THE PUSH BUTTON START AND CANNOT BE STARTED WITHOUT DEPRESSING THE BRAKE.IN THIS SITUATION IT WOULD PROBABLY CAUSED A CHAIN REACTION ACCIDENT.AFTER READING SOME OTHER COMPLAINTS ON THIS HAPPENING THERE HAS TO BE SOME WAY THIS CAN BE PREVENTED.THE ANALYSIS OF THIS PROBLEM BY THE DEALERSHIP IS THE THROTTLE BODY ASSEMBLY WAS FAULTY.THIS WAS A PROBLEM WITH ALL FORD EDGES FROM 2010 AND OTHER VEHICLES.I PAID $572.00 WHEN I HAD TO HAVE IT REPLACED ON MY 2010 EDGE,BECAUSE I WAS TOLD IT WAS NOT PART OF THE DRIVE TRAIN.
NHTSA complaint 10892029Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.