Other, diesel, built in United States. Owner complaints on file from Mar 27, 2000 to Jan 3, 2003.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 01V-097-007 | Nov 13, 2000 | Vehicle description: motor homes equipped with safety belt assemblies produced by am-safe | Seat belts | Not reported | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE CONSUMER CAN STRONGLY SMELL PROPANE FUMES INSIDE THE VEHICLE DEALER NOTIFIED. TS
NHTSA complaint 10002012WHEN APPLYING BRAKES THEY WILL OVERHEAT AND WILL CAUSE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. TS. *AK
NHTSA complaint 10001820THE HOT WATER HEATER WAS TESTED WITH A CO METER, IT TESTED TO 70 PARTS PER MILLION IN 15 SECONDS WHILE ON PROPANE, MODEL NUMBER GC10A-32, SPEC NUMBER 113069, SERIAL NUMBER 94113043860, CONSUMER WAS ADVISED NOT TO USE THE WATER HEATER ON PROPANE. *SLC
NHTSA complaint 564415WHEN WE FIRST PURCHASED THE COACH, IT HAD APPROXIMATELY 8" OF FREE PLAY IN THE STEERING WHEEL, BEFORE IT HAD ANY EFFECT ON THE DIRECTION OF THE FRONT TIRES. MONACO SENT ME TO A LINEUP SHOP IN EUGENE OR BY THE NAME OF KAISER. THEY REPLACED THE STEERING GEAR BOX, EXPLAINING TO ME THAT THE "SHEPHARD" GEAR BOXES ARE OF VERY POOR QUALITY. THE NEW GEAR BOX REDUCED THE FREE PLAY TO APPROXIMATELY 4" OF FREE PLAY. THIS IS A 50% IMPORVEMENT, BUT STILL NOT VERY GOOD. SINCE THE FRONT WHEELS HAVE SOME DISTANCE TO TRAVEL BACK AND FORTH WITHOUT CONTROL, THE COACH WILL WONDER TOWARD ONE SIDE OF THE ROAD. WHEN YOU TURN THE STEERING WHEEL TO CORRECT IT, YOU GET NO RESPONSE UNTIL YOU PASS THE FEE PLAY. THEN, THE FRONT WHEELS TURN NOT ONLY THE AMOUNT THE STEERING WHEEL FINALLY DICTATED, BUT THEY FLOP OVER THE FULL EXTEND OF THE FREE PLAY, AND YOU SHOOT OFF IN THE OPPOSITE DIRECTION. THIS IS ESPECIALLY CRITICAL WHEN PASSING A SEMI-TRUCK. WHEN I TOOK THE COACH INTO ONE OF THE MONACO DEALERS A FEW WEEKS AGO, MONACO INSTRUCTED THE DEALER TO REMOVE THE STEERING GEAR LUBRICANT AND REPLACE IT WITH MOTOR OIL. WHEN I FIRST CONTACT MONACO REGARDING THIS ISSUE, THEY TOLD ME I HAD TO TALK TO A CERTAIN PERSON, BECAUSE HE WAS HANDLING ALL OF THE SHEPHARD PROBLEMS. APPARENTLY, MONACO KNOWS THERE IS A PROBLEM WITH THIS CRITICAL COMPONENT, AND CHOOSES NOT TO DEAL WITH THE ISSUE. THIS IS A MAJOR SAFETY ISSUE. *AK
NHTSA complaint 745755CONSUMER HEARD A SCRAPPING NOISE. CONSUMER PULLED OVER AND NOTICED TONGUE THAT HOOKS TO THE VEHICLE,HAD BUCKLED IN HALF. STEEL WAS UNDER DESIGNED FOR SIZE OF TRAILER. CONSUMER STATED IT WAS DEFINITELY A SAFETY HAZARD. *AK
NHTSA complaint 869325WHEN FILLING UP GAS TANK PRESSURE BUILDS UP, AND CONSUMER IS UNABLE TO FILL TANK ALL THE WAY. CAN ONLY PUT ABOUT 2/3 TANK FULL. FORD HAS NOT SAID WHEN THIS PROBLEM WILL BE RESOLVED. *AK *ML
NHTSA complaint 860973CRUISE CONTROL DISENGAGED THE WIPERS ENGAGED AND THE AIR HORN BLEW, COULD NOT SHUT THEM OFF. CRUISE CONTROL ENGAGING WHEN BACKING UP THE VEHICLE. CRUISE DISENGAGED WHEN HITTING BRAKES AND REENGAGED AS SOON AS FOOT IS TAKEN OFF THE BRAKES, SHORT WAS DISCOVERED IN STEERING COLUMN, DUE TO A DESIGN FLAW. REQUIRING A LARGE SPRING TO BE INSULATED, MODEL IS WINDSOR
NHTSA complaint 9000487Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.