Motorcycle, gasoline, built in Italy. Owner complaints on file from Apr 20, 2025 to Nov 7, 2025.
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2 complaints on file, page 1 of 1.
The contact owns a 2024 Moto Guzzi V7 Stone Motorcycle. The contact stated while riding at approximately 35 MPH, the high-pressure fuel line started to leak gasoline directly onto the engine. The contact turned off the motorcycle and pushed it back to the residence. The motorcycle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel line had disconnected from the outlet of the fuel pump to the fuel line. The motorcycle was repaired. The contact was not able to notify the manufacturer of the failure because the manufacturer's voice mailbox was full. The failure mileage was approximately 2,100.
NHTSA complaint 11698106The transmission fails to go into neutral unless completely stopped. Also, the dash will show the bike is in neutral occasionally when coming to a red light/intersection, and when you release the clutch lever, the engine will start lunging the bike forward in a jerking motion (false neutral indication). My safety is put at risk as having the motorcycle refuse to go into neutral poses a risk for injury or an accident to myself and the other vehicles around me. The dealer informed me that the bike's clutch cable was out of adjustment, they adjusted it, it improved, but it has gotten worse once again. I contacted Moto Guzzi and they have not responded in any way. This was 2-3 days ago. The motorcycle is brand new with less than 100miles as of this writing, and no other lights or messages on the dash related to this problem. The problem has existed since I purchased the bike. I was informed by the dealer that the concern will improve with time. Safety needs to be consistent, not something I have to wait to finally occur. As it stands, the transmission is unacceptable, though the rest of the motorcycle is fantastic. I've been riding almost 30 years with 25+ motorcycles. This isn't normal and hasn't occurred with any other motorcycle I have ridden. No other motorcycle shifts this poorly.
NHTSA complaint 11655692Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.