By year
Owner complaints about Navistar vehicles peaked at 5 in 1997
Owner complaints filed with NHTSA, 1996 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Navistar
The complete NHTSA record for Navistar vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Navistar recalls are filed by Navistar.
Owner complaints in the last five years021 on file in all, across 45 models
Recall campaigns350 in five years
Severity index19.0Crash, fire, injury or death per 100 complaints
Investigations14277 service bulletins
Components
Steering draws the most owner complaints about Navistar vehicles, 20% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The 3800 has the most complaints of any Navistar model
Every Navistar model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| 3800 | 1989 to 1999 | 8 | 25.0 | 24 | 4 |
| 4700 | 1991 to 1999 | 2 | 0.0 | 24 | 0 |
| School BUS Chassis | 1980 to 1995 | 2 | 50.0 | 13 | 0 |
| 9200I | 1999 to 2000 | 2 | 50.0 | 3 | 0 |
| 9200 | 1996 to 1999 | 1 | 0.0 | 19 | 1 |
| 3400 | 1991 to 1999 | 1 | 0.0 | 18 | 0 |
| 4000 | 1991 to 1999 | 1 | 0.0 | 7 | 0 |
| 9800 | 1996 to 1999 | 1 | 0.0 | 7 | 0 |
| Cesb | 2009 | 1 | 0.0 | 0 | 0 |
| Navistar | 1985 to 1992 | 1 | 0.0 | 0 | 4 |
| School BUS | 1987 to 1996 | 1 | 0.0 | 0 | 22 |
| 4900 | 1992 to 1999 | 0 | None | 19 | 0 |
| 9400 | 1996 to 1999 | 0 | None | 16 | 1 |
| 9300 | 1996 to 1999 | 0 | None | 14 | 1 |
| 1652 SC | 1991 to 1997 | 0 | None | 11 | 0 |
| 4800 | 1992 to 1999 | 0 | None | 11 | 0 |
| 1824 | 1980 to 1987 | 0 | None | 8 | 0 |
| 1854 | 1980 to 1987 | 0 | None | 8 | 0 |
| 1954 | 1980 to 1987 | 0 | None | 8 | 0 |
| 9100 | 1997 to 1999 | 0 | None | 8 | 1 |
| 5000 | 1996 to 1999 | 0 | None | 7 | 1 |
| 3000 RE | 1991 to 1996 | 0 | None | 6 | 0 |
| 3600 | 1996 to 1998 | 0 | None | 6 | 0 |
| 4600 | 1991 to 1996 | 0 | None | 6 | 0 |
| 1652 | 1996 to 1998 | 0 | None | 5 | 0 |
| 2000 | 1991 to 1997 | 0 | None | 5 | 0 |
| 8100 | 1997 to 1999 | 0 | None | 5 | 0 |
| 8000 | 1991 to 1997 | 0 | None | 4 | 0 |
| 1552 | 1996 to 1998 | 0 | None | 3 | 0 |
| 2500 | 1998 to 1999 | 0 | None | 3 | 0 |
| 2600 | 1998 to 1999 | 0 | None | 3 | 0 |
| 9100I | 1999 | 0 | None | 3 | 0 |
| 9400I | 1999 | 0 | None | 3 | 0 |
| 9900 | 1999 | 0 | None | 3 | 0 |
| 9900I | 1999 | 0 | None | 2 | 0 |
| RE | 1997 to 1998 | 0 | None | 2 | 0 |
| 2574 | 1999 | 0 | None | 1 | 0 |
| 2674 | 1999 | 0 | None | 1 | 0 |
| 4400 | 2016 | 0 | None | 1 | 0 |
| 7400 | 2016 | 0 | None | 1 | 0 |
| 8200 | 1997 | 0 | None | 1 | 0 |
| 9000I | 1999 | 0 | None | 1 | 0 |
| Fe BUS | 1999 | 0 | None | 1 | 0 |
| RA-42 | 1981 | 0 | None | 1 | 0 |
| S Series | 1981 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Navistar product
- 16V-294 May 12, 2016
These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart…
Equipment · 108 vehicles - 14E-057 Aug 26, 2014
Affected warning triangles may reflect an inadequate amount of light
Equipment · 54k vehicles - 00V-022 Jan 24, 2000
Vehicle description: heavy duty trucks
Brakes · 829 vehicles - 99V-351 Dec 14, 1999
Vehicle description: heavy duty trucks
Brakes · 944 vehicles - 99V-350 Dec 14, 1999
Vehicle description: heavy duty trucks
Brakes · 254 vehicles - 99V-331 Nov 23, 1999
Vehicle description: school bus
Brakes · 277 vehicles - 99V-263 Sep 21, 1999
Vehicle description: transit and school buses built with abs air brake ecu and a 100 gallon fuel tank mounted between the rails and behind the…
Fuel system · 105 vehicles - 99V-262 Sep 21, 1999
Vehicle description: heavy duty trucks built with rear leaf spring suspensions (models 4700 built with rear leaf suspensions and manufactured from…
Brakes · 4,495 vehicles - 99V-261 Sep 21, 1999
Vehicle description: heavy duty trucks equiped with bosch 9" x 3" parking brake, spring actuated, for hydraulic less air source and actuated by…
Brakes · 2,497 vehicles - 99V-264 Sep 20, 1999
Vehicle description: heavy duty trucks built with code 16xwd (sunshade option code)
Visibility and wipers · 990 vehicles
Source: NHTSA ODI recalls file.