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Model year

2020 NEW Flyer XD60

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (15)
Recall campaigns covering this model year210k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 NEW Flyer XD60 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2020 NEW Flyer XD60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 NEW Flyer XD60
CampaignFiledSubjectComponentVehiclesRemedy
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
21V-365May 18, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system3,600Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 NEW Flyer XD60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    15 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 25-01 May 21, 2025 · Service Bulletin/Repair Instructions
      Thermo-King has issued a Service Bulletin (SB866-1) related to the clutch bearing maintenance on their QS616 HVAC screw compressor. New Flyer is issuing this Technical Service Information Bulletin to notify New Flyer XD60, XN60 and XDE60 bus operators about…
    • ITS61038 Mar 4, 2025 · Service Bulletin/Repair Instructions
      Instructions to replace the A/C belt sheave (pulley) with an improved version to mitigate the AC belt splitting.
    • ITS61063 Feb 18, 2025 · Service Bulletin/Repair Instructions
      Instructions to Service to remove bypassed engine calibration from ECM and replace DEF sensor as required.
    • ITS60838 Nov 3, 2023 · Service Bulletin/Repair Instructions
      Instruction to Service 60838 to check/replace fuse box mounting hardware as required.
    • ITS60462 May 25, 2022 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to rework dock approach pedestrian alarm wiring.
    • ITS60381 Feb 1, 2022 · Service Bulletin/Repair Instructions
      This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard on specifically equipped buses.
    • ITS60288 Oct 8, 2021 · Service Bulletin/Repair Instructions
      This Instruction to Service (ITS) decribes the inspection procedure required to inspect the upper bulkhead brakets for cracks, on the articulation joint of a sixty foot bus.
    • ITS59303 Aug 31, 2021 · Service Bulletin/Repair Instructions
      Technical Instruction describing hos to remove, rework, and replace the stop request sign support bracket, to promote clearance for electrical wiring.
    • ITS59266 Sep 21, 2021 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to mechanically fasten the Engergy Guide System (EGS) support brackets to the existing upper bulkhead structure at the articulation joint.
    • ITS59213 May 31, 2021 · Service Bulletin/Repair Instructions
      This is a duplication of a maintenance instruction from by Mobile Climate Control (MCC) to rework the air conditioning compressors high side service port. This ITS was created by New Flyer for customer reference purposes only on specifically equipped vehi…
    • ITS59132 RSB130A Jan 6, 2021 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to conduct a proactive check of the Ricon FR2E/BR2E switch assembly cam screw torque on the Ricon ramp assembly.
    • ITS59131 FMI 751 Dec 31, 2020 · Service Bulletin/Repair Instructions
      This is a technical Instruction from RICON describing how to replace the RICON ramp control box. RICON prepared the instruction FMI 751-140-FR2E12 to correct water retention in the wheelchair ramp control box enclosure due to insufficient drainage and water…
    • ITS59066 Oct 30, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to inspect and possibly replace an air conditioning hose assembly.
    • ITS58911 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling systems on 2 and 3 axle vehicles. (Supersedes ITS58860)
    • ITS58860 Mar 23, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling system.
    Source: NHTSA manufacturer communications files.
    About service bulletins