Model year

2021 NEW Flyer XDE40

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (3)Complaints (0)Investigations (0)Bulletins (10)

Recall campaigns covering this model year37,474 vehicles or units across those campaigns

Owner complaints0Not enough peers on file

Severity indexNoneCrash, fire, injury or death per 100

First 24 months0Complaints in its first two years

Complaints over time

Complaints about the 2021 NEW Flyer XDE40 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

3 recall campaigns cover the 2021 NEW Flyer XDE40

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 NEW Flyer XDE40
Campaign	Filed	Subject	Component	Vehicles	Remedy
25V-898	Dec 19, 2025	Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights	Stability and traction control	6,673	Software update
22V-943	Dec 20, 2022	Steering column connection to the upper steering shaft may become loose	Steering	746	Part replacement
22V-637	Aug 24, 2022	Steering gears may have been incorrectly assembled, which can cause the gear to fracture	Steering	55	Part replacement

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2021 NEW Flyer XDE40

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

10 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

ITS60830 Dec 3, 2025 · Service Bulletin/Repair Instructions
Instructions to modify ECP & MCP pump connectors to prevent water intrusion
ITS61063 Feb 18, 2025 · Service Bulletin/Repair Instructions
Instructions to Service to remove bypassed engine calibration from ECM and replace DEF sensor as required.
ITS61148 Jan 9, 2025 · Service Bulletin/Repair Instructions
Instruction to Service to check the four mounting bolts that attach the steering box mounting bracket to the frame of the bus to ensure they are torqued to the correct value.
ITS61187 Dec 6, 2024 · Service Bulletin/Repair Instructions
Instructions to Service to incorporate a PLC Update to prevent interlock activation when CAN speed messages are absent.
ITS61122 Aug 14, 2024 · Service Bulletin/Repair Instructions
Instruction to Service for updating the battery program on certain ELFA2 buses for Improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, improving Battery Data Recorder (BDR) capab…
ITS60838 Nov 3, 2023 · Service Bulletin/Repair Instructions
Instruction to Service 60838 to check/replace fuse box mounting hardware as required.
ITS60452 Jun 22, 2022 · Service Bulletin/Repair Instructions
Technical Instruction describing how to rework and adjust the stop request pull cord cover.
ITS60433 Apr 1, 2022 · Service Bulletin/Repair Instructions
Technical Instruction describing how to reseal floor seam trims.
ITS60401 Jun 20, 2022 · Service Bulletin/Repair Instructions
Technical Instruction describing how to tighten hardware and replace rivets on upper deck cantilever seats where required.
ITS60417 Mar 10, 2022 · Service Bulletin/Repair Instructions
This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 40 foot buses with components installed on both axles.

Source: NHTSA manufacturer communications files.

About service bulletins