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Model year

2020 NEW Flyer XDE60

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (13)
Recall campaigns covering this model year24,346 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 NEW Flyer XDE60 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2020 NEW Flyer XDE60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 NEW Flyer XDE60
CampaignFiledSubjectComponentVehiclesRemedy
22V-943Dec 20, 2022Steering column connection to the upper steering shaft may become looseSteering746Part replacement
21V-365May 18, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system3,600Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 NEW Flyer XDE60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    13 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • ITS61122 Aug 14, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service for updating the battery program on certain ELFA2 buses for Improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, improving Battery Data Recorder (BDR) capab…
    • TSIB 22-13 Rev B Jul 16, 2024 · Service Bulletin/Repair Instructions
      Service bulletin increasing the torque value of a joint in a double-tilt steering column spline shaft.
    • ITS60838 Nov 3, 2023 · Service Bulletin/Repair Instructions
      Instruction to Service 60838 to check/replace fuse box mounting hardware as required.
    • ITS60410 Mar 10, 2022 · Service Bulletin/Repair Instructions
      This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 60 foot buses with components installed on all three axles.
    • ITS60309 Dec 15, 2021 · Service Bulletin/Repair Instructions
      This Instruction to Service describes the procedure of removing the Comotech windshield wiper motors and replacing them with Sprague windshield wiper motors on specifically equipped buses.
    • ITS60288 Oct 8, 2021 · Service Bulletin/Repair Instructions
      This Instruction to Service (ITS) decribes the inspection procedure required to inspect the upper bulkhead brakets for cracks, on the articulation joint of a sixty foot bus.
    • ITS59173 Feb 26, 2021 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to remove, replace and torque BAE ISG mounting bolts.
    • ITS58911 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling systems on 2 and 3 axle vehicles. (Supersedes ITS58860)
    • ITS58909 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling system on 60 foot buses.
    • ITS59005 Jul 31, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction issued to document and track BAE Systems HDS300 hybrid drive traction motor program update.
    • SMB187 Sep 13, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin which stresses the need for safety when performing maintenance on the high voltage systems on your New Flyer vehicle.
    • SMB186 Sep 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin providing revised, corrected or additional information for the Preventive Maintenance on buses specifically equipped with a Powerex direct drive air compressor.
    • SMB188 Sep 20, 2019 · Service Bulletin/Repair Instructions
      Service Manual Bulletin provides revised information for the Preventive Maintenance on specifically equipped vehicles with the Powerex belt driven air compressor.
    Source: NHTSA manufacturer communications files.
    About service bulletins