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2023 NEW Flyer XE35

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (7)Complaints (0)Investigations (0)Bulletins (16)
Recall campaigns covering this model year710k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 NEW Flyer XE35 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2023 NEW Flyer XE35

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 NEW Flyer XE35
CampaignFiledSubjectComponentVehiclesRemedy
26V-151Mar 13, 2026Inverter software error may cause unintended acceleration or deceleration in certain conditionsElectrical system1,196Software update
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
25V-631Sep 19, 2025High voltage battery may experience a short circuit within the battery module when charging to near or full capacityPark outsideElectrical system655Part replacement
25V-566Aug 29, 2025Inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheatElectrical system1,170Software update
24V-056Jan 31, 2024One or more drain valves may not activate as intended, which could allow battery packs to accumulate liquid in the battery pack enclosureElectrical system337Not stated
23V-898Dec 22, 2023Due to a software error, unintended acceleration may occur during certain conditionsSpeed control211Software update
23V-897Dec 22, 2023Due to a software error, unintended acceleration may occur during certain conditionsSpeed control246Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 NEW Flyer XE35

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    16 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • ITS61988 Sep 15, 2026 · Service Bulletin/Repair Instructions
      Instruction to program for the addition of ESS cell minimum and maximum voltages and ESS charge current per customer request
    • 251030 Battery email Oct 31, 2025 · Other
      A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
    • TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
      This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
    • ITS61379 Jul 15, 2025 · Service Bulletin/Repair Instructions
      Instructions for a PLC update to prevent shifting to neutral when losing wheelchair ramp stowed status.
    • ITS61281 Jul 7, 2025 · Service Bulletin/Repair Instructions
      Instructions to adjust certain cantilever mounted seats and adjust them to proper height.
    • ITS61338 Jun 19, 2025 · Service Bulletin/Repair Instructions
      Instructions to Service for an update to the HV DC charge box contactors to replace the existing GIGAVAC with new RINCON contactor.
    • TSIB 25-04 May 14, 2025 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ESS Battery Thermal Management System.
    • ITS61289 Mar 19, 2025 · Service Bulletin/Repair Instructions
      Instructions to update OVHD HV charge box contactors to replace the existing GIGAVAC ones with new RINCON contactors.
    • ITS61268 Feb 14, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service to update vehicles with ELFA 3 to provide improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, Battery Data Recorder (BDR) capabilities, and streamlined fla…
    • ITS61249 Feb 6, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service for updating ESS drains, remove internal mechanism, re-install and add duckbill. Remove the ESS breather, extract the internal mechanism, remove the three desiccant bags and reinstall the breather. 5 string buses.
    • ITS61123 Aug 15, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service for updating the battery program on certain ELFA3 buses for Improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, improving Battery Data Recorder (BDR) capab…
    • ITS61009 May 3, 2024 · Service Bulletin/Repair Instructions
      Instructions to Service for correcting the orientation of the negative contactor in the rear HV fuse box.
    • ITS60986 Mar 25, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service to rearrange connectors to avoid potential interference.
    • ITS60853 Nov 7, 2023 · Service Bulletin/Repair Instructions
      Instruction to Service 60853 to rework a ground cable for the DC link distribution box.
    • ITS-60815 Oct 19, 2023 · Service Bulletin/Repair Instructions
      Instructions to Service to install upgraded ESS drain valves - 5 string system.
    • TSIB 22-08 Sep 26, 2022 · Service Bulletin/Repair Instructions
      New Flyer has issued Technical Service Information Bulletin (TSIB) 22-08, providing for the application of silicone paste onto overhead charging rails to inhibit water from collecting on the rails
    Source: NHTSA manufacturer communications files.
    About service bulletins