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2024 NEW Flyer XE40

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (4)Complaints (0)Investigations (0)Bulletins (27)
Recall campaigns covering this model year49,694 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2024 NEW Flyer XE40 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2024 NEW Flyer XE40

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 NEW Flyer XE40
CampaignFiledSubjectComponentVehiclesRemedy
26V-151Mar 13, 2026Inverter software error may cause unintended acceleration or deceleration in certain conditionsElectrical system1,196Software update
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
25V-631Sep 19, 2025High voltage battery may experience a short circuit within the battery module when charging to near or full capacityPark outsideElectrical system655Part replacement
25V-566Aug 29, 2025Inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheatElectrical system1,170Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2024 NEW Flyer XE40

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    27 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • ITS61870 Sep 22, 2026 · Service Bulletin/Repair Instructions
      Instructions provided to remove the existing brass/plastic swivel fitting and replacing with a more reliable solid brass fixed position fitting.
    • ITS62008 Sep 16, 2026 · Service Bulletin/Repair Instructions
      Instructions to upload latest program per customer requests to revise ESS SNSR FAULT telltale to amber with no audible buzzer. buzzer
    • ITS61988 Sep 15, 2026 · Service Bulletin/Repair Instructions
      Instruction to program for the addition of ESS cell minimum and maximum voltages and ESS charge current per customer request
    • ITS61817 Jun 26, 2026 · Service Bulletin/Repair Instructions
      Software update to ABS battery systems to address isolation faults, HV contactor faults, and thermistor issues.
    • ITS61748 May 23, 2026 · Service Bulletin/Repair Instructions
      Instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
    • ITS61724 May 19, 2026 · Service Bulletin/Repair Instructions
      Instructions to update the ABS Battery system to the latest software version.
    • ITS61622 Mar 24, 2026 · Service Bulletin/Repair Instructions
      Instructions to assign new MAC address of the duplicated MAC address identified on few buses. (When two buses are connected, charger management system [CMS] reads their MAC addresses as identical, resulting charge rejection.)
    • ITS61621 Mar 26, 2026 · Service Bulletin/Repair Instructions
      Instructions to verify the upper shock absorber mount hardware is torqued to spec.
    • ITS61359 Feb 9, 2026 · Service Bulletin/Repair Instructions
      Instructions to install the RFID and bracket. (This RFID provides additional details/information to the overhead charger being used.)
    • ITS61549 Feb 25, 2026 · Service Bulletin/Repair Instructions
      Instructions to change desiccant cartridges, drain air tanks, blow dry air through the system, and check for moisture in brake valves.
    • ITS61518 Dec 19, 2025 · Service Bulletin/Repair Instructions
      Instructions to rework overhead cables by adding a moisture barrier to mitigate water intrusion.
    • ITS61489 Nov 19, 2025 · Service Bulletin/Repair Instructions
      Instructions to update V2 traction inverters with new bootloader.
    • 251030 Battery email Oct 31, 2025 · Other
      A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
    • TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
      This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
    • ITS61087 Aug 6, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service to rework OVHD charge cable to prevent water intrusion.
    • ITS61379 Jul 15, 2025 · Service Bulletin/Repair Instructions
      Instructions for a PLC update to prevent shifting to neutral when losing wheelchair ramp stowed status.
    • ITS61281 Jul 7, 2025 · Service Bulletin/Repair Instructions
      Instructions to adjust certain cantilever mounted seats and adjust them to proper height.
    • TSIB 25-04 May 14, 2025 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ESS Battery Thermal Management System.
    • ITS61268 Feb 14, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service to update vehicles with ELFA 3 to provide improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, Battery Data Recorder (BDR) capabilities, and streamlined fla…
    • ITS61261 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service to remove battery enclosure, ship to supplier for rework, replace with updated reworked enclosure due to component supplier updates.
    • ITS61250 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service for updating ESS drains, remove internal mechanism, re-install and add duckbill. Remove the ESS breather, extract the internal mechanism, remove the three desiccant bags and reinstall the breather. 6 string buses.
    • ITS61254 Feb 4, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service to incorporate recommended design updates to improve both the function and reliability of the air compressor.
    • ITS61234 Feb 4, 2025 · Service Bulletin/Repair Instructions
      Instruction to Service to update software on buses equipped with ABS ESS assemblies.
    • ITS61123 Aug 15, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service for updating the battery program on certain ELFA3 buses for Improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, improving Battery Data Recorder (BDR) capab…
    • ITS-61111 Aug 9, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service for removing ESS assemblies on certain XE40 and XE60 buses to install ground strap and upgrade pre-charge resistor.
    • ITS61013 May 14, 2024 · Service Bulletin/Repair Instructions
      Instruction to Service for updating the EVCC (electric vehicle communication controller) due to a software release from the vendor.
    • ITS61009 May 3, 2024 · Service Bulletin/Repair Instructions
      Instructions to Service for correcting the orientation of the negative contactor in the rear HV fuse box.
    Source: NHTSA manufacturer communications files.
    About service bulletins