AutoStatsIQ
Data through Oct 2026
Model year

2021 NEW Flyer XHE60

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (0)Bulletins (5)
Recall campaigns covering this model year16,673 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 NEW Flyer XHE60 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 NEW Flyer XHE60

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 NEW Flyer XHE60
CampaignFiledSubjectComponentVehiclesRemedy
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2021 NEW Flyer XHE60

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    5 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 26-03 Jul 1, 2026 · Service Bulletin/Repair Instructions
      This bulletin communicates an update to the required replacement interval for the fuel cell secondary air filter on units equipped with Ballard fuel cell systems.
    • TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
      This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
    • ITS60648 Mar 7, 2023 · Service Bulletin/Repair Instructions
      Instructions to re-route ABS cables near the center axle for better clearance.
    • ITS60410 Mar 10, 2022 · Service Bulletin/Repair Instructions
      This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 60 foot buses with components installed on all three axles.
    • ITS60381 Feb 1, 2022 · Service Bulletin/Repair Instructions
      This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard on specifically equipped buses.
    Source: NHTSA manufacturer communications files.
    About service bulletins