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Model year

2020 NEW Flyer XN40

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (3)Complaints (0)Investigations (0)Bulletins (13)
Recall campaigns covering this model year39,770 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 NEW Flyer XN40 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2020 NEW Flyer XN40

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 NEW Flyer XN40
CampaignFiledSubjectComponentVehiclesRemedy
25V-898Dec 19, 2025Antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lightsStability and traction control6,673Software update
23V-722Oct 26, 2023Transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive powerPowertrain2,351Repair or modification
22V-943Dec 20, 2022Steering column connection to the upper steering shaft may become looseSteering746Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 NEW Flyer XN40

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    13 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • ITS61722 May 19, 2026 · Service Bulletin/Repair Instructions
      Instructions for replacing a CNG decal to comply with New York State regulations
    • ITS60381 Feb 1, 2022 · Service Bulletin/Repair Instructions
      This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard on specifically equipped buses.
    • ITS60309 Dec 15, 2021 · Service Bulletin/Repair Instructions
      This Instruction to Service describes the procedure of removing the Comotech windshield wiper motors and replacing them with Sprague windshield wiper motors on specifically equipped buses.
    • ITS59303 Aug 31, 2021 · Service Bulletin/Repair Instructions
      Technical Instruction describing hos to remove, rework, and replace the stop request sign support bracket, to promote clearance for electrical wiring.
    • ITS59280 Jun 24, 2021 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to remove and install a decal indicating CNG fuel system tank expiry date.
    • ITS59161 Mar 5, 2021 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to inspect and install new headlamp harness if required.
    • ITS59109 Nov 30, 2020 · Service Bulletin/Repair Instructions
      Technical instruction describing how to retrofit the updated Smart Rider Control Unit (PCU) on 40 foot buses.
    • ITS59072 Oct 30, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to retrofit a metric MAN axle anti-sway bar end link hardware and pendulums.
    • ITS58911 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling systems on 2 and 3 axle vehicles. (Supersedes ITS58860)
    • ITS58910 Apr 23, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling system on 40 foot buses.
    • ITS58951 Jun 30, 2020 · Service Bulletin/Repair Instructions
      Technical Instruction on how to install California Proposition 65 Labels for Non - Diesel Vehicles
    • SMB191 May 6, 2020 · Service Bulletin/Repair Instructions
      Service Manual Bulletin - Changes to Cummins ISLG and L9N engine oil specifications and oil change intervals.
    • TSIB 20-01 Apr 3, 2020 · Service Bulletin/Repair Instructions
      Technical Service Information Bulletin describing changes to the Cummins ISLG, L9N, ISB6.7G and B6.7N engine oil specifications.
    Source: NHTSA manufacturer communications files.
    About service bulletins