By year
Owner complaints about NEW Horizons vehicles peaked at 1 in 2015
Owner complaints filed with NHTSA, 2010 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
NEW Horizons
The complete NHTSA record for NEW Horizons vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most NEW Horizons recalls are filed by New Horizons RV, part of New Horizons.
Owner complaints in the last five years01 on file in all, across 4 models
Recall campaigns60 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Wheels draws the most owner complaints about NEW Horizons vehicles, 50% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Fifth Wheel Trailer has the most complaints of any NEW Horizons model
Every NEW Horizons model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Fifth Wheel Trailer | 1997 to 2007 | 1 | 0.0 | 14 | 0 |
| Travel Trailer | 1997 to 2007 | 0 | None | 12 | 0 |
| Majestic | 2009 to 2015 | 0 | None | 4 | 0 |
| Summit | 2013 to 2015 | 0 | None | 3 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a NEW Horizons product
- 15V-374 Jun 15, 2015
In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used
Equipment · 50 vehicles - 11V-140 Mar 1, 2011
Refrigerator being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures…
Equipment · 1 vehicles - 10V-443 Sep 23, 2010
Plug in remote control receiver for the fireplace can overheat
Equipment · 2 vehicles - 08V-281 Jun 30, 2008
Refrigerator may have a defect in the boiler tube
Equipment · 135 vehicles - 08V-172 Apr 11, 2008
Refrigerator may have a defect in the boiler tube
Equipment · 327 vehicles - 08V-021 Jan 16, 2008
On certain fifth wheel travel trailers equipped with atwood sealed burner ranges, the range and slide-in burner tubes leading from the gas…
Equipment · 77 vehicles
Source: NHTSA ODI recalls file.