Model year

2015 Newmar Canyon Star

Other, gasoline, 4x2, built in United States. Owner complaints on file from Mar 3, 2022 to Mar 3, 2022.

Recall campaigns covering this model year740k vehicles or units across those campaigns
Owner complaints1Below the median 2015 other
Severity index0.02015 others average 5.9
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2015 Newmar Canyon Star peaked in 2022, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202212023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2015 Newmar Canyon Star name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2015 Newmar Canyon Star

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Newmar Canyon Star
CampaignFiledSubjectComponentVehiclesRemedy
17V-809Dec 15, 2017List of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdfEquipment34,699Part replacement
16V-744Oct 17, 2016Incorrect bolts may have been used to install the wheelchair lift baseAdaptive equipment114Part replacement
16V-699Sep 28, 2016These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed…Adaptive equipment71Repair or modification
16V-008Jan 13, 2016Bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the stepsEquipment3,712Repair or modification
15V-808Dec 1, 2015Affected vehicles are equipped with refrigerator door latches that may inadvertently lock without the operator's knowledgeEquipment979Part replacement
15V-747Nov 12, 2015In the affected vehicles, the water heater valve may not be properly set and, as a result, the water and gas valve may cause the water heater to…Equipment90Repair or modification
15V-477Jul 28, 2015There is unprotected flammable plastic wrap surrounding the exterior fuel dispensing system which could burn if exposed to an ignition sourceFuel system472Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Newmar Canyon Star

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Mar 3, 2022Failure Mar 1, 2022Waynesboro, PAService brakes

    I have a 2015 Newmar Canyon Star 3953 (on an F-53 Motorhome Chassis) serial number [XXX] with 57,335 miles. The attached picture does not do justice to what I have to say. The picture is the front rotor of the brake assembly. In between the outer and inner plates of the rotor are two steel rods. The only purpose (that is thought) of the rod is to balance the rotor. The problem is, the rotor heats up as you brake then expands the rotor which loosens the area around the rod. Centrifugal force moves the rod out of the air gap and it starts to hit the caliper (in the picture you can see the top of the rod is shiny) resulting in a thumping sound or what has happened, the rotor cracks. I have had to replace both front calipers and rotors as a result of these rods. Thankfully when the rotor cracked I was only traveling about 30 mph. I can only imagine what would have happened if I was traveling 60 mph. In talking with the mechanic the rod could have jammed on the front edge (worst case) of the rotor then broke all of the fins in the air gap and perhaps stopped the rotation of the tire. These were factory-installed rotors which clearly (in my opinion) a safety hazard and warrants a recall or at least an investigation. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    NHTSA complaint 11454972
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

15 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB466Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
    Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re…
  • TSB472Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
    Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re…
  • PIB 538 Dec 18, 2018 · Service Bulletin/Repair Instructions
    Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488)…
  • 15V808 Aug 25, 2017 · Service Bulletin/Repair Instructions
    Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. Issue: Certain motorhomes may have a defective refrigerator travel latch…
  • 15V747 Aug 23, 2017 · Service Bulletin/Repair Instructions
    Mailing second notice on not corrected customer letters on NHTSA Recall
  • TSB 430 Nov 18, 2015 · Service Bulletin/Repair Instructions
    Newmar Corp. has decided some 2014 and 2015 Canyon Star motorhomes (floorplan 3921) may not have a heat duct installed on the fresh water bay. Attached is a population list of the affected units. Some vehicles may not have a 2" heat duct installed on the f…
  • TSB 422 Jun 23, 2015 · Service Bulletin/Repair Instructions
    Certain 2015 units, models have been built using the 5/8' crimp rings on the (2) heated water lines. The clamps used on the (2) heated water lines do not crimp lines on fittings adequately. This may result in the line separating, causing a water leak.
  • TSB 418 Jul 6, 2015 · Service Bulletin/Repair Instructions
    Certain Newmar units are equipped with Automotion shades. Attached is information you will need. This will apply when replacing the (old) 5 wire shade motors or changing complete shade when existing (old) shade is 5 wire and new shade motors are 3 wire. Whe…
  • TSB 426 Sep 15, 2015 · Service Bulletin/Repair Instructions
    Newmar Corporation has determined a defect exist in certain toy hauler units with an exterior fuel compartment.Units affected: Canyon Stars (floorplan 3920 and 3921) and All Stars (floorplan 4153 and 4257) Flammable materials are exposed in the exterior f…
  • TSB 441 Jan 5, 2016 · Service Bulletin/Repair Instructions
    NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. CERTAIN MOTORHOMES MAY HAVE A DEFECTIVE REFRIGERATOR TRAVEL LATCH THAT MAY ACTIVATE WITHOUT THE USER’S KNOWLEDGE WHEN THE DOORS ARE CLOSED. IF THE…
  • TSB 440 Jan 7, 2016 · Service Bulletin/Repair Instructions
    NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. NHTSA# 15V 747 TC# 2015-537 THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO NEWMAR BY ATWOOD MOBILE PRODUCTS. A POTENTIAL DEFECT EXISTS IN TH…
  • TSB 428R Jan 19, 2016 · Service Bulletin/Repair Instructions
    THIS TSB IS CREATED TO NOTIFY DEALERS OF A CHANGE ITC MADE TO THE LEAD SOLDER IN THE RECESSED LIGHTING TO MAKE IT MORE ENVIRONMENTALLY-FRIENDLY. THIS CHANGE CAUSED AN ISSUE IN ITC’S LED RECESSED LIGHTS WITH A MANUFACTURED DATE CODES IN THE RANGE OF NOVEMBER…
  • TSB 446 Feb 18, 2016 · Service Bulletin/Repair Instructions
    NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. NHTSA#: 16V 008 TC#: 2016-018 NEWMAR CORPORATION HAS BEEN ADVISED BY LIPPERT COMPONENTS THAT ON CERTAIN MOTORHOMES USING LCI COACHSTEP ELECTRIC DO…
  • RSB 463 Oct 14, 2016 · Service Bulletin/Repair Instructions
    ON CERTAIN MOTORHOMES MANUFACTURED BY NEWMAR CORPORATION, THE WHEELCHAIR ACCESS DOOR WITH THE POWER LOCK OPTION MAY NOT OPERATE AS DESIGNED. ISSUE: IF THE REMOTE KEY FOB IS PRESSED WHILE MOTORHOME IS MOVING, THE WHEELCHAIR ACCESS DOOR COULD OPEN, INCREASIN…
  • TSB 466 Oct 14, 2016 · Service Bulletin/Repair Instructions
    NEWMAR CORPORATION HAS DISCOVERED THAT THE SLIDEOUT MOTOR MOUNTING BOLTS ON CERTAIN MOTOR HOMES MAY HAVE BEEN UNDER-TORQUED. ISSUE: LOOSE MOUNTING BOLTS MAY CAUSE NOISE, AND MAY RESULT IN DAMAGE TO THE SLIDEOUT MOTOR HOUSING.
Source: NHTSA manufacturer communications files.