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Model year

2020 Newmar Kountry Star

Other, diesel, 4x2, built in United States. Owner complaints on file from Aug 5, 2022 to Jun 2, 2023.

Recall campaigns covering this model year513k vehicles or units across those campaigns
Owner complaints2Close to the median 2020 other
Severity index0.02020 others average 6.4
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Newmar Kountry Star peaked in 2022, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202212023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2020 Newmar Kountry Star name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2020 Newmar Kountry Star

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Newmar Kountry Star
CampaignFiledSubjectComponentVehiclesRemedy
22V-234Apr 11, 2022Wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short…Seats4,961Repair or modification
21V-571Jul 27, 2021Adhesive that bonds the vented portion of the window may failEquipment4,106Part replacement
20V-719Nov 20, 2020Stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leakEquipment710Repair or modification
20V-421Jul 21, 2020Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake…Lighting3,202Part replacement
20V-171Mar 20, 2020Brake caliper mounting bolts may have been insufficiently tightenedBrakes129Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Newmar Kountry Star

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Jun 2, 2023Failure May 23, 2023Los Gatos, CAStructure

    5 windows were replaced under the Lippert 21E-047 recall. The replacement windows were no better than the original recalled windows. One of the new replacement windows suddenly fell off the vehicle in traffic after only 4 months. The glue bond holding the window to the hinge failed. I sent pictures to Lippert showing the failed joint. Lippert refuses to have the defective replacement window repaired and shows no interest in evaluating the quality of the other replacement windows. This is a very dangerous situation as another one of the replacement windows could fall off and hit another vehicle causing severe damage and injury.

    NHTSA complaint 11525055
  2. Filed Aug 5, 2022Failure May 26, 2022Spring Valley, CAElectrical system

    The cable supplying 12V power to the RV generator (the house generator in the front of the coach) shorted out while driving causing failure of 12V chassis control systems and accessories including: Transmission control (i.e. could not shift gears) Instrument panel Turn signals Horn Rear view camera Engine brake control. The vehicle air brakes were operating and I was able to pull over to a safe location. While the vehicle engine could be restarted, none of the 12V accessories at the drivers station were functional particularly the gear shift control, rendering the vehicle inoperable. The Freightliner repair facility found the shorted cable inside the generator enclosure. Their opinion was that the cable was too long, so that when it moved due to vehicle motion (potholes) it rubbed against a stud used to hold insulation in place. The shorted cable in turn caused the failure of the Freightliner "PDMs" creating the numerous failed systems.

    NHTSA complaint 11477784
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

5 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 22V 234 May 27, 2022 · Service Bulletin/Repair Instructions
    Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Ford Chassis. On certain Newmar Class A motorhomes, the wiring under the seats may be incorrectly secured, which ma…
  • 21V571 Sep 9, 2021 · Service Bulletin/Repair Instructions
    Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Lippert (Newmar’s window supplier) is recalling Hehr 6400 series window vents (Lippert recall 21E 047) built between 10/01/2018 and 08/13/2020, whic…
  • 20V719 Jan 19, 2021 · Service Bulletin/Repair Instructions
    Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes. On certain motorhomes equipped with a Dometic propane gas stove, there could be an odor of propane gas after a short period of use
  • 20V 421 Aug 30, 2020 · Service Bulletin/Repair Instructions
    Daimler Trucks North America LLC, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis NHTSA # 20V 404. In response, Newmar Corporation is issuing NHTSA Recall # 20V 421
  • 20V 171 May 5, 2020 · Service Bulletin/Repair Instructions
    Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 20V 127). In response, Newmar is releasing NHTSA # 20V 171.
Source: NHTSA manufacturer communications files.