Other, diesel, 4x2, built in United States. Owner complaints on file from Jun 30, 2022 to Aug 1, 2023.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-584 | Aug 4, 2022 | Service valves on the LPG tanks may be improperly connected, which can cause a propane leak | Equipment | 1,060 | Part replacement |
| 22V-234 | Apr 11, 2022 | Wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short… | Seats | 4,961 | Repair or modification |
| 22V-166 | Mar 17, 2022 | Upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in… | Steering | 1,277 | Repair or modification |
| 21V-542 | Jul 20, 2021 | Tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach | Steering | 11 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the steering column needed to be replaced. The manufacturer was notified of the failure. The RV was not repaired. The failure mileage was approximately 13,000.
NHTSA complaint 11535703The Comfort Drive system on the Kountry Star has failed 12 times in the first year (7500 miles). Eleven of the faults have been while driving and once while sitting still. Vehicle was checked by Freightliner shop who in turn spoke to Newmar. Newmar advice was the system was functioning properly! On a 1200 mile trip earlier this month the system failed 3 separate times. When faults are thrown, an error is displayed on dash staring, “Steering Effort CTRL Disabled”. Suddenly it appears to NOT have power steering. Under a stand an occasional fault however this is excessive and presents a danger.
NHTSA complaint 11486255Four times since taking possession of this 2022 RV, a red warning was displayed on the screen saying “Park Brake Not Set”. This requires the operator to insure the brake is actually set, chock tires and act to prevent movement. This exposes the operator and those nearby to potential injury or death. In addition, the “Steering Effort Control Disabled” yellow warning appears with the previous warning. Freightliner and Newmar states that a red warning requires immediate corrective action. While this problem has not been confirmed by a dealer or independent service center, multiple owners of this model year have stated this occurs. This vehicle has not been inspected as the dealership advised to just “monitor’ the problem and log any reoccurrence. Warnings in red and yellow appeared on Feb 11, 2022, April 34, 2022 and June 30 2022. Photos of both warnings are uploaded.
NHTSA complaint 11471882Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.