Other, diesel, built in United States. Owner complaints on file from Jul 17, 2020 to Jul 20, 2021.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-234 | Apr 11, 2022 | Wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short… | Seats | 4,961 | Repair or modification |
| 21V-700 | Sep 9, 2021 | Instrument cluster may intermittently go blank while the vehicle is in motion | Electrical system | 1,554 | Software update |
| 21V-571 | Jul 27, 2021 | Adhesive that bonds the vented portion of the window may fail | Equipment | 4,106 | Part replacement |
| 21V-506 | Jul 2, 2021 | Sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak | Fuel system | 1,737 | Part replacement |
| 21V-372 | May 20, 2021 | Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak | Fuel system | 1,294 | Part replacement |
| 20V-509 | Aug 27, 2020 | Instrument panel brightness cannot be adjusted, possibly causing glare when driving at night | Electrical system | 732 | Software update |
| 20V-421 | Jul 21, 2020 | Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake… | Lighting | 3,202 | Part replacement |
| 20V-171 | Mar 20, 2020 | Brake caliper mounting bolts may have been insufficiently tightened | Brakes | 129 | Repair or modification |
| 19V-610 | Aug 20, 2019 | Bedroom fascia header may fall unexpectedly onto the bed | Equipment | 376 | Repair or modification |
| 19V-426 | Jun 7, 2019 | Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake… | Electrical system | 2,003 | Part replacement |
| 19V-384 | May 22, 2019 | Brake caliper mounting bolts may have been insufficiently tightened | Brakes | 3 | Repair or modification |
| 19V-381 | May 20, 2019 | Brake relay valve may have an air flow restriction due to a partially blocked orifice, which may lead to extended stopping distance | Brakes | 40 | Part replacement |
| 18V-859 | Dec 4, 2018 | Brake caliper mounting bolts may not have been sufficiently tightened | Brakes | 308 | Repair or modification |
| 18V-518 | Aug 6, 2018 | Affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit | Equipment | 239 | Not stated |
| 18V-387 | Jun 8, 2018 | These vehicles are equipped with windshield wipers that may have an incorrect bend, possibly preventing the wiper arms from properly contacting… | Visibility and wipers | 77 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
My motorhome is currently in a Freighliner shop to replace the 2nd defective DEF head in less than 19,000 miles since New. The defective DEF head causes a derate of power and total shut down and can leave you stranded on the highway or coming down a mountain pass with no power defeating the air compressor therefore no air brakes with a 45 foot, 58,000 GVW vehicle. In my case I was able to get off the highway before total shutdown only because I was aware of the built in shutdown design of the emissions system.
NHTSA complaint 11425599THE ON-GUARD SYSTEM WILL ACTIVATE ON GHOSTS AND FREQUENTLY DOES NOT RELEASE WHEN THE VEHICLE IS IN-MOTION. IT CAN BE ACTIVATED BY GUARD RAILS ALONG HIGHWAY, BRIDGE BUTTRESSES, CONCRETE BARRIERS, VEHICLES THAT ARE PULLED OFF THE ROAD. ONCE ACTIVATED THE SYSTEM MAY KEEP APPLYING THE BRAKES UNTIL YOU HAVE ALMOST COME TO A COMPLETE STOP. TWICE WHEN RUNNING ON A INTERSTATE, I HAVE HAD TO PULL OFF ON THE SHOULDER TO AVOID BE REAR ENDED BY A BIG TRUCK, 80,000# TRACTOR TRAILER. IT HAS BEEN TO SERVICE CENTERS MULTIPLE TIMES AND THE ISSUE REMAINS. I ASKED TO HAVE IT UNPLUGGED AND WAS TOLD THAT IT WAS NOT POSSIBLE.
NHTSA complaint 11383087THE INSTRUMENT PANEL BRIGHTNESS CANNOT BE ADJUSTED, CAUSING GLARE WHEN DRIVING AT NIGHT IRRESPECTIVE OF WHETHER IT IS IN-MOTION OR STATIONARY. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 101, "CONTROL AND DISPLAYS." THE ONLY WAY I CAN DRIVE AT NIGHT IS TO COVER THE GLASS DISPLAY SO THAT I DO NOT GET THE GLARE REFLECTING FROM THE SIDE WINDOWS AND WINDSHIELD. WHEN THE GLASS DASH IS COVERED YOU LOSE CRITICAL INFORMATION INCLUDING VEHICLE SPEED. THE GLARE OBSCURES SEEING OUT THE WINDSHIELD, SIDE WINDOWS, OR MIRRORS. THIS HAS BEEN AN ISSUE SINCE I TOOK DELIVERY AND LIMITS OPERATION TO DAYTIME ONLY.
NHTSA complaint 11383084ON JUNE 4TH AT 11:16 AM, TRAVELING WEST BOUND ON I-40 AT 70 MPH MY BRAKES WERE SLAMMED ON MOMENTARILY AND ABILITY TO ACCELERATE WAS CANCELLED FOR A FEW SECONDS. THERE WAS NOTHING IN FRONT OF ME EXCEPT FOR THE OVER PASS FOR PETRIFIED FOREST NP. BIG RIG TRUCKER WAS JUST BEGINNING TO CHANGE LANES AND PASS ME WHEN THIS HAPPENED. TRUCKER WAS CHALLENGED IN HIS EFFORTS TO AVOID REAR ENDING ME AND HE WAS OBVIOUSLY FURIOUS WITH ME AS HE PASSED ME. THIS WAS THE 5TH TIME THE COACH HAS FALSE ALARMED IN ABOUT 7,000 MILES. ZF WABCO, ON GUARD CMS IS THE REASON FOR THIS NEAR MISS AND THEY ARE NOW TELLING ME THE SYSTEM IS OPERATING AS EXPECTED. DURING A CONF. CALL THEY CLAIM THEY CAN'T BE RESPONSIBLE FOR TRAFFIC BEHIND ME. CMS HAS BEEN CHECKED BY MASSEY DIESEL, NEWMAR MFG, AND SPARTAN MOTORS. SPARTAN CONFIRMED THE RADAR HEAD WAS PROPERLY ALIGNED AND SECURE AND UPLOADED THE MOST RECENT SOFTWARE. SYSTEM IS STILL MALFUNCTIONING. I KNOW THERE ARE AT LEAST 6 OTHER COACH OWNERS HAVING THE SAME MALFUNCTION. THESE EVENTS ARE TERRIFYING.
NHTSA complaint 11339919Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.