Complaints over time
Complaints about the 2017 Newmar Ventana peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Newmar Ventana
Other, diesel, 4x2, built in United States. Owner complaints on file from Nov 8, 2017 to Nov 8, 2017.
Recall campaigns covering this model year1452k vehicles or units across those campaigns
Owner complaints1Below the median 2017 other
Severity index0.02017 others average 7.5
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2017 Newmar Ventana name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
14 recall campaigns cover the 2017 Newmar Ventana
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-506 | Jul 2, 2021 | Sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak | Fuel system | 1,737 | Part replacement |
| 20V-421 | Jul 21, 2020 | Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake… | Lighting | 3,202 | Part replacement |
| 19V-426 | Jun 7, 2019 | Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake… | Electrical system | 2,003 | Part replacement |
| 19V-197 | Mar 13, 2019 | Affected vehicles may have loose steering and tie rod arm bolts | Steering | 5 | Repair or modification |
| 18V-505 | Aug 2, 2018 | Brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen | Brakes | 119 | Repair or modification |
| 18V-245 | Apr 18, 2018 | When switching from using the low beam headlights to the high beam headlights, the low beam headlights go out when the intention was to have both… | Lighting | 2,038 | Not stated |
| 18V-198 | Mar 27, 2018 | Power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter… | Steering | 2,139 | Repair or modification |
| 18V-062 | Jan 19, 2018 | Low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility | Lighting | 1,249 | Software update |
| 17V-830 | Dec 19, 2017 | These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat | Electrical system | 2,915 | Repair or modification |
| 17V-809 | Dec 15, 2017 | List of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf | Equipment | 34,699 | Part replacement |
| 17V-420 | Jun 30, 2017 | In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the… | Equipment | 1,289 | Repair or modification |
| 16V-826 | Nov 15, 2016 | These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub… | Steering | 370 | Repair or modification |
| 16V-773 | Oct 24, 2016 | On certain motorhomes, the wardrobe slide out motor may have been installed without having a brake | Equipment | 19 | Part replacement |
| 16V-481 | Jun 29, 2016 | In the affected vehicles, when the windshield wipers are turned off, the headlights may also turn off | Visibility and wipers | 24 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Newmar Ventana
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 8, 2017Failure Apr 30, 20171,000 milesFarmington Hills, MIElectrical system, Exterior lighting
THIS IS A CLASS A MOTORHOME ON A FREIGHTLINER CHASSIS. WHEN RUNNING AT NIGHT WITH THE HEADLIGHTS ON THE ENTIRE DASH LIGHTS FLICKER AND GO OUT COMPLETELY LEAVING A DARK DASH WITH NO INSTRUMENTATION INCLUDING SPEEDOMETER. AFTER TALKING WITH NEWMAR CORP. THEY SAY IT IS A KNOWN SOFTWARE PROBLEM AND IS FREIGHTLINER'S RESPONSIBILITY. NOTHING HAS BEEN DONE AND IT IS GOING ON A YEAR. WHEN THE LIGHTS GO OUT THE COACH IS COMPLETELY DARK AND YOU CANNOT TELL SPEED ON ANYTHING ELSE. THIS CAUSES A MAJOR PROBLEM AT NIGHT.
NHTSA complaint 11044467
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
24 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TSB466Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re… - TSB472Amended Jan 3, 2022 · Service Bulletin/Repair Instructions
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Re… - 21V506 Aug 24, 2021 · Service Bulletin/Repair Instructions
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 326) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing recall… - 20V 421 Aug 30, 2020 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis NHTSA # 20V 404. In response, Newmar Corporation is issuing NHTSA Recall # 20V 421 - 19V 426 Jul 17, 2019 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 18V 582 ). In response, Newmar is releasing NHTSA # 19V 426. - 19V 197 Apr 15, 2019 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 18V 913). On certain motorhomes, the steering and tie rod arm bolts that join the steerin… - PIB 538 Dec 18, 2018 · Service Bulletin/Repair Instructions
Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488)… - PIB 527 Sep 24, 2018 · Service Bulletin/Repair Instructions
If a customer complains about their satellite, this product improvement bulletin may be helpful. This will only apply to coaches equipped with an HDMI/ CAT6 splitter AND the customer has installed a Geni-type satellite receiver. In this scenario, the custom… - PIB 529 Aug 14, 2018 · Service Bulletin/Repair Instructions
This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. This issue often creates difficulty when locking or unlocking the compartment door using the key an… - RSB 530 Aug 28, 2018 · Service Bulletin/Repair Instructions
Daimler Trucks North America, LLC has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner Chassis (NHTSA 18V 353). In response, Newmar Corporation is releasing recall NHTSA 18V 505 and TC # 2018-401. I… - TSB 514 Mar 22, 2018 · Service Bulletin/Repair Instructions
On 2017 and 2018 Ventana and Dutch Star coaches with the 4310 floorplan and 2017 Mountain Aire and London Aire coaches with the 4525 floorplan equipped with a 85,000 BTU Oasis NES hydronic heating system, the hydronic heating system fuse and wiring may be u… - RSB 509 Feb 8, 2018 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that certain 2017-2018 Ventana, Ventana LE, and Dutch Star motorhomes built on Freightliner Chassis fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 108, ?Lamps, Reflective Devices, and Associated Equip… - TSB 486 Amended Jan 25, 2018 · Service Bulletin/Repair Instructions
Newmar and MCD shade have determined that certain 2016 and 2017 Dutch Star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 Ventana coaches (4311 floorplan only) may experience remote-controlled power shade failures. MCD has cr… - RSB 506 Jan 18, 2018 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ATS) that was not properly tightened. If… - PIB 495 Dec 14, 2017 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC, on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation, has issued field service campaign SF546AB. In response, Newmar is publishing PIB 495. Issue: On certain coaches, a check valve is missing o… - TSB 493 Sep 21, 2017 · Service Bulletin/Repair Instructions
Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no long… - TSB 479 Sep 14, 2017 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that certain coaches built on a Freightliner chassis and equipped with Equalizer leveling jacks may have air bags that do not inflate correctly during jack retraction, which could cause air depletion from the air bags. Issue:… - 16V481 Aug 23, 2017 · Service Bulletin/Repair Instructions
Mailing second notice on not corrected customer letters on NHTSA Recall9/5/2017 Newmar Corporation has decided that a defect which relates to motor vehicle safety exists in specific motor homes built on Freightliner chassis. This recall is the result of i… - RSB486 Aug 4, 2017 · Service Bulletin/Repair Instructions
Newmar and MCD shade have determined that certain 2016 and 2017 Dutch Star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 Ventana coaches (4311 floorplan only) may experience remote-controlled power shade failures. MCD has cr… - RSB485 Jul 20, 2017 · Service Bulletin/Repair Instructions
Freightliner Custom Chassis Corporation, has initiated Field Service Campaign SF536A to modify specific Freightliner Custom Chassis X-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured March 21, 2016, through January… - RSB483 Jul 20, 2017 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the ON position. If t… - RSB 468 Dec 2, 2016 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA# 16V 773 TC# 2016-523 Issue: On certain motorhomes, the wardrobe slide out motor may have been installed without a brake. If the motor does … - RSB 467 Dec 15, 2016 · Service Bulletin/Repair Instructions
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #: 16V809). In response, Newmar has filed recall NHTSA #: 16V826 and TC #: 2016-559. On the affected … - RSB 459 Aug 18, 2016 · Service Bulletin/Repair Instructions
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS. THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO NEWMAR BY DAIMLER TRUCKS NORTH AMERICA. NHTSA# 16V 481 TC# …
Source: NHTSA manufacturer communications files.