Complaints over time
Complaints about the 2019 Newmar Ventana peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model yearRemedy pending
2019 Newmar Ventana
Other, diesel, built in United States. Owner complaints on file from Sep 1, 2020 to May 30, 2021.
Recall campaigns covering this model year1420k vehicles or units across those campaigns
Owner complaints2Close to the median 2019 other
Severity index0.02019 others average 8.9
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2019 Newmar Ventana name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
14 recall campaigns cover the 2019 Newmar Ventana
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-234 | Apr 11, 2022 | Wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short… | Seats | 4,961 | Repair or modification |
| 21V-571 | Jul 27, 2021 | Adhesive that bonds the vented portion of the window may fail | Equipment | 4,106 | Part replacement |
| 21V-506 | Jul 2, 2021 | Sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak | Fuel system | 1,737 | Part replacement |
| 21V-372 | May 20, 2021 | Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak | Fuel system | 1,294 | Part replacement |
| 20V-719 | Nov 20, 2020 | Stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak | Equipment | 710 | Repair or modification |
| 20V-566 | Sep 18, 2020 | Tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged | Tires | 350 | Remedy pending |
| 20V-509 | Aug 27, 2020 | Instrument panel brightness cannot be adjusted, possibly causing glare when driving at night | Electrical system | 732 | Software update |
| 20V-421 | Jul 21, 2020 | Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake… | Lighting | 3,202 | Part replacement |
| 20V-171 | Mar 20, 2020 | Brake caliper mounting bolts may have been insufficiently tightened | Brakes | 129 | Repair or modification |
| 19V-426 | Jun 7, 2019 | Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake… | Electrical system | 2,003 | Part replacement |
| 19V-197 | Mar 13, 2019 | Affected vehicles may have loose steering and tie rod arm bolts | Steering | 5 | Repair or modification |
| 18V-859 | Dec 4, 2018 | Brake caliper mounting bolts may not have been sufficiently tightened | Brakes | 308 | Repair or modification |
| 18V-518 | Aug 6, 2018 | Affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit | Equipment | 239 | Not stated |
| 18V-505 | Aug 2, 2018 | Brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen | Brakes | 119 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Newmar Ventana
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed May 30, 2021Failure May 23, 2021Ijamsville, MDPower train
On 5/23 I started getting a code "SPN3031 FMI9" which says the DEF temperature is rising too fast, no other codes were present in the fault list (the engine was running at the time I grabbed the fault list). Only the engine outline icon was lit. I had only driven 3 miles from my house to fill up the RV with fuel. I turned the engine off and restarted, getting the same code. After driving back home I pulled up the list again and it was the same. On 5/25 I contacted the local repair shop and they took my information. They called back on 5/26 saying that Spartan (chassis manufacturer) thought I should have more codes. Early on 5/27 I pulled the fault list from the RV with the key in accessory position and I got 2 fault codes, the SPN3031 and also a "SPN1761 FMI9" but it also showed different icons than the prior query, also showing the "check engine" and "Regen" lights. Since I had seen 2 different fault sets I decided to remove the key and try again. I only got the single engine outline icon and the SPN3031 code. I didn't receive the SPN1761. I provided this information to the repair shop shortly after they opened and about an hour later I got a call back from Spartan. They indicated that I would need a new DEF head, the one I had was failing and it was a very common problem this year such that they had none in stock. They also said they weren't sure when they could get me a new one or how many miles the RV could be driven before it would start to derate it's power. I fully support the DEF improvement in air quality, but it is not safe to have a vehicle that is going to start derating power potentially leaving it useless and no ability to get the warranty replacement parts quickly. Manufacturers should have to supply parts for warranty claims before they can sell new items when there is a shortage. The consumer shouldn't be left with an inoperable vehicle while they sell the limited supply to new consumers for a profit.
NHTSA complaint 11419072 - Filed Sep 1, 2020Failure Aug 31, 20203,000 milesRancho Mirage, CAUnknown or other
ON TWO OCCASIONS, THE FOOT FELL OFF MY EQUALIZER LEVELING JACK. I'M NOT SURE WHEN IT HAPPENED, BUT IF IT HAPPENED ON THE FREEWAY, THE FOOT COULD DAMAGE MY MOTORHOME, MY TOW CAR, OR HIT A CAR FOLLOWING BEHIND ME, ALL OF WHICH COULD CAUSE AN ACCIDENT. I WORK AT A MOTORHOME DEALERSHIP AND WE OFTEN FIND MOTORHOMES OF THIS BRAND MISSING A FOOT OFF THEIR LEVELING JACK. THIS SEEMS TO BE A REOCCURRING PROBLEM.
NHTSA complaint 11352585
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
17 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 22V 234 May 27, 2022 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Ford Chassis. On certain Newmar Class A motorhomes, the wiring under the seats may be incorrectly secured, which ma… - 21V571 Sep 9, 2021 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Lippert (Newmar’s window supplier) is recalling Hehr 6400 series window vents (Lippert recall 21E 047) built between 10/01/2018 and 08/13/2020, whic… - 21V506 Aug 24, 2021 · Service Bulletin/Repair Instructions
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 326) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing recall… - 21V372 Jul 16, 2021 · Service Bulletin/Repair Instructions
The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 319) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing r… - 20V719 Jan 19, 2021 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes. On certain motorhomes equipped with a Dometic propane gas stove, there could be an odor of propane gas after a short period of use - 20V566 Nov 6, 2020 · Service Bulletin/Repair Instructions
Daimler Trucks North America (DTNA) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #20V 529). In response, Newmar Corporation is issuing recall NHTSA # 20V 566 and TC # 2020-443. - 20V509 Oct 21, 2020 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA # 20V 485). In response, Newmar Corporation is issuing NHTSA Recall # 20V 509, TC # 2020-393. - 20V 421 Aug 30, 2020 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis NHTSA # 20V 404. In response, Newmar Corporation is issuing NHTSA Recall # 20V 421 - 20V 171 May 5, 2020 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 20V 127). In response, Newmar is releasing NHTSA # 20V 171. - 19V 426 Jul 17, 2019 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 18V 582 ). In response, Newmar is releasing NHTSA # 19V 426. - 19V 197 Apr 15, 2019 · Service Bulletin/Repair Instructions
Daimler Trucks North America LLC has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner chassis (NHTSA # 18V 913). On certain motorhomes, the steering and tie rod arm bolts that join the steerin… - RSB 537 Jan 8, 2019 · Service Bulletin/Repair Instructions
Daimler Trucks North America, LLC has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner Chassis (NHTSA 18V 703). In response, Newmar Corporation is releasing recall NHTSA 18V 859 and TC # 2018-669. I… - PIB 538 Dec 18, 2018 · Service Bulletin/Repair Instructions
Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488)… - RSB 528 Sep 4, 2018 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA 18V 518, TC# 2018-413. Issue: On certain motorhomes, the latch on the entry door may not engage properly. This may allow the door to open une… - PIB 527 Sep 24, 2018 · Service Bulletin/Repair Instructions
If a customer complains about their satellite, this product improvement bulletin may be helpful. This will only apply to coaches equipped with an HDMI/ CAT6 splitter AND the customer has installed a Geni-type satellite receiver. In this scenario, the custom… - PIB 529 Aug 14, 2018 · Service Bulletin/Repair Instructions
This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. This issue often creates difficulty when locking or unlocking the compartment door using the key an… - RSB 530 Aug 28, 2018 · Service Bulletin/Repair Instructions
Daimler Trucks North America, LLC has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner Chassis (NHTSA 18V 353). In response, Newmar Corporation is releasing recall NHTSA 18V 505 and TC # 2018-401. I…
Source: NHTSA manufacturer communications files.