Complaints over time
Complaints about the 2021 Newmar Ventana peaked in 2024, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Newmar Ventana
Other, diesel, built in United States. Owner complaints on file from Apr 17, 2024 to Apr 17, 2024.
Recall campaigns covering this model year1215k vehicles or units across those campaigns
Owner complaints1Below the median 2021 other
Severity index0.02021 others average 7.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2021 Newmar Ventana name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
12 recall campaigns cover the 2021 Newmar Ventana
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-234 | Apr 11, 2022 | Wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short… | Seats | 4,961 | Repair or modification |
| 22V-166 | Mar 17, 2022 | Upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in… | Steering | 1,277 | Repair or modification |
| 21V-700 | Sep 9, 2021 | Instrument cluster may intermittently go blank while the vehicle is in motion | Electrical system | 1,554 | Software update |
| 21V-642 | Aug 17, 2021 | Fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head | Fuel system | 140 | Part replacement |
| 21V-604 | Aug 4, 2021 | Fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head | Fuel system | 169 | Part replacement |
| 21V-571 | Jul 27, 2021 | Adhesive that bonds the vented portion of the window may fail | Equipment | 4,106 | Part replacement |
| 21V-542 | Jul 20, 2021 | Tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach | Steering | 11 | Part replacement |
| 21V-506 | Jul 2, 2021 | Sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak | Fuel system | 1,737 | Part replacement |
| 21V-372 | May 20, 2021 | Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak | Fuel system | 1,294 | Part replacement |
| 21V-258 | Apr 13, 2021 | Steering output shaft may be too short and could disengage from the steering input shaft | Steering | 19 | Part replacement |
| 21V-182 | Mar 17, 2021 | Adjustable brake pedal assembly may be missing a return spring | Brakes | 141 | Repair or modification |
| 21V-069 | Feb 12, 2021 | One of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened | Brakes | 5 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Newmar Ventana
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Apr 17, 2024Failure Apr 2, 2024Holland, MISteering
The Motorhome is equipped with a computer controlled Comfort Drive steering system ( also known as ReAX-C and other names) that is supposed to keep the vehicle going straight at all times with low steering efforts in side winds, pot holes or against the crown of the road. The Comfort Drive is supposed offer consistent steering feel and allow the driver to concentrate on driving with reduced fatigue. This system appears to only be working part of the time - and that is only when driving on a perfectly flat road with little or no wind. On a recent 4,000 mile cross country trip on Interstate highways in this vehicle with crowned roads, pot holes, construction zones and windy conditions it was a literal “white knuckle” fight to maintain steering in my lane. It was very dangerous situation every day never knowing when a gust of wind was going to blow the vehicle off the road or into another lane. I had to fight every minute to try keep this vehicle under control. I had a previous motorhome with a Comfort Drive system that was totally under control at all times. However, I have been told that this current model has a brand new totally redesigned Comfort Drive system. I have been to the Spartan Factory Service in Charlotte, MI on two separate occasions to have this Comfort Drive fixed. The first time they test drove it and said it was fine. The second time they said they used a test machine and it showed “ no faults” so it is fine. They stated they buy the “Comfort Drive” from ZF- TRW and they simply install it per Newmar request. They said it is not of their manufacture and they don’t really know much about it. I also called Newmar to see if they could help, but they say they have nothing to do with the Spartan Chassis, I need to talk to Spartan. It is “not fine”. I feel this is a serious safety situation waiting for a serious accident waiting to happen.
NHTSA complaint 11583626
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
12 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 22V 584 Sep 30, 2022 · Service Bulletin/Repair Instructions
Due to notification from Manchester Tank, the manufacturer of the LP tank, and a bulletin from RegO, the manufacturer of the LP tank service valve, Newmar has issued recall NHTSA #22V 584 and TC# 2022-550. - 22V 234 May 27, 2022 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Ford Chassis. On certain Newmar Class A motorhomes, the wiring under the seats may be incorrectly secured, which ma… - 22V 166 May 16, 2022 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Spartan Chassis. - 21V 542 Feb 9, 2022 · Service Bulletin/Repair Instructions
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 369). In response, Newmar Corporation is issuing recall NHTSA # 21V 542. - 21V642 Sep 16, 2021 · Service Bulletin/Repair Instructions
Cummins and Daimler Trucks North America (Freightliner) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (Cummins NHTSA #21E 063), (Freightliner NHTSA # 21V 556). In response, Newmar Corp… - 21V604 Sep 16, 2021 · Service Bulletin/Repair Instructions
Cummins and The Shyft Group (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan Chassis (Cummins NHTSA #21E 063), (The Shyft Group NHTSA # 21V 556). In response, Newmar Corporation is i… - 21V571 Sep 9, 2021 · Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Lippert (Newmar’s window supplier) is recalling Hehr 6400 series window vents (Lippert recall 21E 047) built between 10/01/2018 and 08/13/2020, whic… - 21V506 Aug 24, 2021 · Service Bulletin/Repair Instructions
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 326) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing recall… - 21V372 Jul 16, 2021 · Service Bulletin/Repair Instructions
The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 319) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing r… - 21V258 May 18, 2021 · Service Bulletin/Repair Instructions
The Shyft Group Inc. (Spartan Chassis) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis (NHTSA #21V 214). In response, Newmar Corporation is issuing recall NHTSA # 21V 258. On certain motorhom… - 21V182 May 7, 2021 · Service Bulletin/Repair Instructions
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 108). In response, Newmar Corporation is issuing recall NHTSA # 21V 182 and TC # 2021-159. On cer… - 21V069 Apr 6, 2021 · Service Bulletin/Repair Instructions
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 018). In response, Newmar Corporation is issuing recall NHTSA #21V 069.
Source: NHTSA manufacturer communications files.