By year
Owner complaints about Nexus vehicles peaked at 3 in 2018
Owner complaints filed with NHTSA, 2011 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Nexus
The complete NHTSA record for Nexus vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Nexus recalls are filed by Nexus RVs, part of Nexus.
Owner complaints in the last five years19 on file in all, across 12 models
Recall campaigns22 in five years
Severity index11.1Crash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Structure draws the most owner complaints about Nexus vehicles, 15% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Ghost has the most complaints of any Nexus model
Every Nexus model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Ghost | 2016 to 2022 | 2 | 50.0 | 4 | 0 |
| Phantom | 2012 to 2022 | 2 | 0.0 | 4 | 0 |
| Viper | 2017 to 2022 | 2 | 0.0 | 4 | 0 |
| Triumph | 2018 to 2022 | 1 | 0.0 | 4 | 0 |
| Wraith | 2018 to 2022 | 1 | 0.0 | 4 | 0 |
| Phantom Sport | 2026 | 1 | 0.0 | 0 | 0 |
| Bentley | 2018 to 2020 | 0 | None | 3 | 0 |
| Bentley Diamond | 2018 to 2020 | 0 | None | 3 | 0 |
| Evoque | 2018 to 2020 | 0 | None | 3 | 0 |
| Maybach | 2018 to 2020 | 0 | None | 3 | 0 |
| Rebel 4X4 | 2022 | 0 | None | 1 | 0 |
| Verrado | 2022 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Nexus product
- 23V-052 Feb 4, 2023
Welded seam on the fabric may separate, potentially allowing the awning to drop beyond normal operation
Equipment · 103 vehicles - 21V-780 Oct 6, 2021
These vehicles are equipped with certain Dometic 3-burner cooking stoves
Equipment · 2,000 vehicles
Source: NHTSA ODI recalls file.