1997 Nissan Quest

89 complaints on file, page 1 of 5.

1. Filed Jun 20, 2015Failure Jun 8, 201480,000 milesGordon, GAPower train

   TRANSMISSION JUMPS OUT OF GEAR IN TRAFFIC, RPM GO HIGH THEN TRANSMISSION ENGAGES.THIS COULD CAUSE AACCIDENT.

   NHTSA complaint 10726313
2. Filed Jan 25, 2011Failure Nov 23, 2010105,000 milesWest Haven, CTFrontal1 injured

   TL* THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT WAS ATTEMPTING TO PARK WHEN BOTH FRONTAL AIR BAGS DEPLOYED INDEPENDENTLY. THE CONTACT SUSTAINED UNKNOWN INJURIES BY THE AIR BAGS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS NOT ILLUMINATED WHEN AIR BAGS DEPLOYED. THE MANUFACTURER INSPECTED THE VEHICLE BUT HAD NOT PROVIDED THE CONTACT WITH A REASON WHY THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 108,000.

   NHTSA complaint 10378637
3. Filed Apr 16, 2010Failure Mar 1, 201097,000 milesCampbell, CALatches/locks/linkages

   DOOR LOCKS AND UNLOCKS BY ITSELF AT RANDOM. NOT ALL DOOR LOCKS WILL LOCK WHEN THE DOOR LOCK BUTTON IS PRESSED. *TR

   NHTSA complaint 10326038
4. Filed Jun 16, 2008Failure Jun 13, 2008119,747 milesJersey City, NJFuel system, Tank assemblyFire

   TL*THE CONTACT OWNS A 1997 NISSAN QUEST CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THE VEHICLE WAS COMPLETELY DESTROYED. A FIRE REPORT WAS FILED AND THE CONTACT HAS PICTURES OF THE FAILURE. TWO DAYS LATER, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 00V419001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER STATED THAT THEY DID NOT STORE RECALL INFORMATION EXCEEDING THE YEAR 2000. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 119,747. UPDATED 07/15/08. *LJ UPDATED 07/15/08 THE CONSUMER STATED AFTER SHE EXITED THE VEHICLE, HER SON INFORMED HER THE VEHICLE WAS SMOKING. UPDATED 10/22/08. *JB

   NHTSA complaint 10231194
5. Filed Nov 26, 2007Failure Aug 27, 2007118,000 milesWellington, FLFuel system, Tank assembly

   TL*THE CONTACT OWNS A 1997 NISSAN QUEST. THE CONTACT SMELLS GASOLINE IN THE PASSENGER COMPARTMENT WHEN THE VEHICLE IS STARTED. WHEN THE HEAT IS ACTIVATED, THE ODOR INTENSIFIES. THERE IS NO VISIBLE LEAK. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE IS MORE THAN TEN YEARS OLD. THE CURRENT MILEAGE WAS 121,000 AND FAILURE MILEAGE WAS 118,000. UPDATED 12/31/07 *BF UPDATED *JB

   NHTSA complaint 10210534
6. Filed Dec 20, 2005Failure Sep 3, 200540,000 milesRancho Santa Margarita, CALatch

   THE CAR LOCKS SPONTANEOUSLY AND CONSTANTLY. IT IS A KNOWN DEFECT (SERVICE BULLETIN 98068). WE DID NOT PURCHASE THE CAR WHILE IT WAS UNDER WARRANTY FROM THE MANUFACTURER, HOWEVER SINCE THIS IS SUCH A SAFETY CONCERN (MY 2 YEAR OLD NEPHEW WAS LOCKED IN THE CAR IN HIS CAR SEAT OVER LABOR DAY WEEKEND), I FEEL THE MANUFACTURER SHOULD PAY TO HAVE IT FIXED. THEY ARE REFUSING. *NM

   NHTSA complaint 10145753
7. Filed Nov 17, 2005Failure Apr 13, 199938,000 milesLubbock, TXModule

   1997 QUEST STALLS OUT WITH NO WARNING. HAS DONE THIS SINCE 1999. HAVE TAKING VAN TO DEALER SEVERAL TIMES,WITH NO LUCK. ALSO CALLED NISSAN AND REPORTED PROBLEM. NO HELP. THERE ARE SEVERAL PROBLEMS WITH STALLING OF NISSAN'S SINCE 1994,THEY SHOULD KNOW SOMETHING BY NOW? *JB

   NHTSA complaint 10143008
8. Filed Sep 9, 2005Failure Aug 1, 2005Kissimmee, FLFuel system, Tank assembly

   I BOUGHT THIS NISSAN QUEST 1997 TWO YEARS AGO AND I WAS TOLD THERE IS A FAULTY GAS TANK THAT CAN CAUSE A FIRE. I CONTACTED DEALERS IN MY AREA AND WAS TOLD THE REPAIR WAS DONE IN ONE OF THE DEALERS BUT THEY NEVER WANTED TO PROVIDED ANYTHING IN WRITING THAT SHOWS THE REPAIR. COURTESY NISSAN IN TAMPA FLORIDA WAS TERRIBLE AND DIDN'T WANT TO HELP, I CONTACTED NISSAN AT THE 1800 NUMBER AND THIS GUY CHRIS AT EXTENSION 8443 TOLD ME I WAS GOING TO RECEIVE A LETTER SHOWING THE REPAIR BUT I WAITED TWO WEEKS AND NEVER RECEIVED NOTHING, WHEN I CALLED HIM BACK HE NEVER RESPONDED TO MY CALLS AND I SPOKE WITH TAMMY AT EXTENSION 3879 AND SAID WHAT CHRIS TOLD ME WAS A LIE I AM VERY TIRED OF THIS COMPANY LYING TO ME EVERYTIME I CALL ,I JUST WANTED THIS PEOPLE TO BE INVESTIGATED, THEY HAVE A TERRIBLE SERVICE AT THE 1800 NUMBER AND I FEEL LIKE ME AND MY KIDS ARE TRAVELING IN A DANGEROUS VAN, I WON'T RECOMMEND ANYBODY TO BUY NISSAN QUEST OR DEALING WITH NISSAN COURTESY AT TAMPA OR THE 1800 NISSAN NUMBER, I WISH SOMEBODY CAN INVESTIGATE THESE PEOPLE AND DO SOMETHING ABOUT IT, BECAUSE I DON'T THINK IS FAIR TO BUY A CAR WITH A DANGEROUS RECALL AND THEY DON'T EVEN WANT TO PROVIDE INFORMATION IF IT WAS FIXED OR NOT OR AT LEAST HAVE IT CHECK. I WON'T BUY A NISSAN EVER IN MY LIFE, TERRIBLE COMPANY.*JB

   NHTSA complaint 10136003
9. Filed Sep 9, 2005Failure Aug 5, 2005122,000 milesKissimmee, FLFuel system, Tank assembly

   I DT: THE CONSUMER SPOKE TO A DEALER AND ASKED THEM IF SOME REPAIR WORK WAS DONE FOR RECALL CAMPAIGN 00V419001 ON 1997 NISSAN QUEST. CONSUMER SPOKE WITH SOMEONE IN TAMPA AT COURTESY NISSAN, WHO TOLD HER THAT THE WORK WAS FIXED, BUT COULD NOT PROVIDE ANYTHING IN WRITING TO PROVE IT DUE TO THE PREVIOUS OWNER'S PRIVACY. ANOTHER DEALER IN ORLANDO, UNIVERSAL NISSAN , SAID THAT IT DID NOT APPEAR TO BE FIXED. THE CONSUMER CALLED NISSAN ABOUT A MONTH AGO AND ASKED THEM IF THEY COULD CHECK IT, AND THEY SAID THEY COULD SEND HER SOMETHING, BUT THE CONSUMER HAS NOT HEARD ANYTHING YET.*AK

   NHTSA complaint 10135978
10. Filed Jul 29, 2005Failure Mar 14, 2005Mesa, AZSeat belts

    MY SON RECENTLY GRADUATED TO A BOOSTER SEAT. I PURCHASED COSCO TRAVELER HIGH BACK BOOSTER. MY SON FITS ALL OF THE SPECIFICATIONS FOR THIS BOOSTER SEAT. I INSTALLED IT PROPERLY. MY SON WAS IN THE BOOSTER SEAT. AS I WAS DRIVING ALONG THE FREEWAY MY SON DROPPED HIS BOOK ON THE FLOOR. HE LEANED FORWARD TO PICK IT UP FROM THE FLOOR AND THE ARM OF THE BOOSTER SEAT CAUSED THE SEAT BELT BUTTON ON THE LATCH TO DEPRESS, WHICH THUS UNBUCKLED THE SEAT BELT AND CAUSED MY SON TO FALL OUT OF HIS SEAT WHILE REACHING FOR HIS BOOT. THE SEAT BELT UNBUCKLES EVERY SINGLE TIME MY SON LEANS FORWARD AT ALL DUE TO THE "ARM" OF THE BOOSTER SEAT. IT IS MY OPINION THAT IN THE EVENT OF AN ACCIDENT, THE FORCE OF HIS BODY WEIGHT AGAINST THE SEAT BELT WOULD CAUSE THE SEAT BELT TO UNBUCKLE. THUS THE RESTRAINT WOULD NOT BE RESTRAINING HIM. *NM

    NHTSA complaint 10130587
11. Filed May 27, 2005Failure Apr 17, 2005Providence, RILatch

    MY 97 NISSAN QUEST GXE SLIDING DOOR OPENS UNEXPEDTEDLY WHILE DRIVING. ESPECIALLY WHEN RUNNING OVER BUMPS AND POT HOLES.

    NHTSA complaint 10122290
12. Filed Apr 7, 2005Failure Jan 3, 2005Louisville, KYDefroster/defogger/hvac system

    THERE IS A STRONG SMELL OF FUMES, AND NOISE COMING FROM THE DEFOGGER WHEN THE AIR CONDITIONER IS TURNED ON, DISTRACTING THE CONSUMER FROM THE ROAD. THIS COULD CAUSE AN ACCIDENT.*AK

    NHTSA complaint 10117575
13. Filed Sep 27, 2004Failure Nov 1, 200150,000 milesBerwick, MEElectrical system

    I HAVE HAD MULTIPLE ISSUES WITH THE ELECTRICAL SYSTEM IN THIS VAN. VARIOUS LIGHTS WILL COME ON WHEN I TURN ON THE OPERATING LIGHTS AT NIGHT, BUT SOME WILL RANDOMLY NOT WORK. FOR EXAMPLE, THE LIGHTS ON THE HEATER WILL SOMETIMES COME ON IF I PUSH BUTTONS UP AND DOWN THE PANEL, OR TURN THE FAN OFF AND ON. SOMETIMES I CAN GET THE LIGHTS ON THE AM/FM CASSETTE TO COME ON IF I PUSH VARIOUS BUTTONS FOR THE RADIO STATIONS. THE LIGHTS ON THE DASHBOARD HAVE GONE OUT COMPLETELY BY DEGREES. I CURRENTLY HAVE A DARK DASHBOARD. THESE PROBLEMS STARTED HAPPENING THE DAY I BOUGHT THIS VEHICLE USED, AND I TOOK IT BACK TO SOMERSWORTH NISSAN (IN SOMERSWORTH, NEW HAMPSHIRE) WHERE I BOUGHT IT. BUT FIRST THEY SAID THEY COULD NOT GET THE PROBLEM TO HAPPEN, SO I TOOK IT BACK EXACTLY WHEN IT WAS HAPPENING ONCE, AND THAT TIME THEY SAID THEY COULD NOT FIX THE PROBLEMS, THAT IT MUST BE ELECTRICAL AND WOULD COST ME A LOT OF MONEY TO FIGURE OUT WHAT IS WRONG AND FIX IT. THIS DEALERSHIP ALSO FORCED ME TO PURCHASING A ONE YEAR WARRANTY ON THE VEHICLE, AND WHEN I TRIED TO CANCEL THE WARRANTY WITHIN THE TIME THE CONTRACT ALLOWED, THEY REFUSED TO ALLOW ME TO CANCEL IT, AND SAID, SO SUE US!. THEY KNEW I WAS A SINGLE MOM, WHO WAS TRYING TO FIND A CAR THAT WOULD ACCOMMODATE MY SIX CHILDREN, AND THEY KNEW I COULD NOT AFFORD TO TAKE THEM TO COURT. SINCE PURCHASING THIS CAR THREE YEARS AGO FROM SOMERSWORTH NISSAN IN SOMERSWORTH, NEW HAMPSHIRE, I HAVE BEEN MADE AWARE OF MANY ILLEGAL AND DIRTY BUSINESS DEALINGS WITH OTHERS.*AK

    NHTSA complaint 10093194
14. Filed Aug 4, 2004Failure Aug 4, 2004Lenexa, KSFuel system, Fuel pump

    CONSUMER SMELLED GAS FUMES. SHE HAS CHECKED, AND THERE WAS NO LEAKAGE NOR WAS VEHICLE LOSING GAS. ALSO, THERE WASN'T ANY FIRE. BUT THE FUMES WERE VERY STRONG. CONSUMER WAS VERY CONCERNED. SHE WILL TAKE THE VEHICLE TO THE DEALER VERY SOON.*AK

    NHTSA complaint 10087228
15. Filed Jul 8, 2004Failure Jul 7, 200461,000 milesLong Beach, CASidewall

    WHILE DRIVING AT 65 MPH CONSUMER HEARD AN EXPLOSION AND SLOWED DOWN. VEHICLE WAS PULLED OVER ON TO THE SHOULDER, WHERE THE CONSUMER NOTICED THAT THE ENTIRE SIDEWALL OF THE TIRE WAS BLOWN OUT. *AK

    NHTSA complaint 10081544
16. Filed Jun 15, 2004Failure May 10, 200368,500 milesBlanchard, OKWiring, Fuel system, Gasoline, Latch

    I JUST WANTED TO STATE THAT I HAVE IDENTIFIED WITH MOST OF THE FAILURE PROBLEMS THAT ARE LISTED ON THE COMPLAINT PAGE. THE RIGHT REAR SEAT BELT HAS FAILED, IT WILL NOT PULLOUT OR RETRACT, AND NO ONE CAUSE THIS PROBLEM, IT IS A MALFUNCTION OF THE SAET BELT. THERE IS A SIGNIFICANT FUEL ODOR IN THE VAN FROM TIME TO TIME, NO PARTICULAR TIME NOTED. THE SLIDING DOOR DOES NOT LOCK AND UNLOCK PROPERLY, AND IT WILL LOCK BY ITSELF AND STICK, ALSO IT WILL NOT STAY IN THE OPEN POSITION CONSISTANTLY.MY BRAKE PADS ARE GOING OUT, IT MAY JUST BE NORMAL WEAR AND TEAR, BUT THEY SEEMED TO GO OUT ALL OF A SUDDEN. IN GENERAL IT MAKES ALL KINDS OF WHISTLING, GRINDING AND BUMPING NOISES WHEN DRIVING.*AK

    NHTSA complaint 10075439
17. Filed Mar 31, 2004Failure Mar 15, 200498,000 milesCresco, PATires

    HAVE A SET OF REGATTA II, 215SR75. @25,000 - 30,000 MILES ON TIRES. EXPERIENCED SHIMMYING AT LOW SPEEDS AND VIBRATION AT HIGH SPEEDS. CHECK INFLATION FREQUENTLY AND PUT AIR IN WHEN NECESSARY. HAD A PASSENGER SIDE REAR TIRE BLOW OUT RECENTLY. APPEARED AS IF SIDE WALLS HAD BURST. NEVER SEEN ANYTHING LIKE IT IN ALL MY LIFE. (SIDE NOTE: HAD RECENTLY HAD BRAKE PADS REPLACED, THE TIRE IN QUESTION WAS ON THE FRONT, MECHANIC DISCOVERED TIRE TO BE SERIOUSLY OUT OF BALANCE AND HAD DIFFICULT TIME TRYING TO BALANCE IT, WHICH IS WHY HE PUT IT ON THE REAR) AFTER TIRE BLEW OUT THE TIRE DEALER SAID SIDE WALLS WERE PROBABLY WEAKENED BY UNDERINFLATION MOST LIKELY CAUSED BY A SLOW LEAK. THIS EXPLANATION IS INADEQUATE. HE REPLACED THE TIRE AT FULL PRICE MINUS $11.00 AND SAID IT WAS NOT A WARRANTY ISSUE AS THE WARRANTY ONLY COVERED TREAD WEAR. AFTER REPLACING THE TIRE THE VEHICLE (NISSAN QUEST MINIVAN) STILL SHIMMIES AT LOW SPEED AND VIBRATES AT HIGH SPEED. MY CONCERNS ARE: 1. ARE THE THREE REMAINING ORIGINAL REGATTA II TIRES IN IMMENENT DANGER OF EXPLODING LIKE THE OTHER ONE? 2.CONSIDERING THE DIFFICULTY BALANCING THE ONE TIRE THAT BLEW, WAS THAT TIRE DEFECTIVE? 3. COULD THE SAME PROBLEM BE OCCURING IN MY OTHER 3 TIRES CREATING A SERIOUS, DANGEROUS SITATION? *AK

    NHTSA complaint 10064237
18. Filed Mar 11, 2004Failure Mar 20, 200257,822 milesMurrieta, CAElectrical system, Engine and engine cooling, Equipment, Seal

    MANUFACTURER REFUSED TO INVESTIGATE WHY THE CONSUMER'S VEHICLE STALLED. *PH THE VEHICLE WOULD STALL WITHOUT CAUSE. THE MECHANICS COULD NOT FIND THE PROBLEM. THE CONSUMER REQUEST TO BE REIMBURSED FOR THE REPAIR COSTS, ECONOMIC LOSSES, AND LOSS OF TRANSPORTATION. OTHER PROBLEM ARE AS FOLLOWED: THE ENGINE WOULD COME ON ALONG WITH THE VEHICLE DYING OUT, OUTPUT SHAFT LEAK, BRAKE LEAKAGE, A/C DID NOT BLOW COLD, POWER ANTENNA MADE NOISES WHEN IN USE, THE SUNROOF LEAKED WATER, RIGHT REAR WHEEL LEAKED FLUID, AND THERE WAS LEAK COMING FORM THE LEFT AXLE AREA. THE SERVICE DEALER FOUND THE POSITIONING CABLE WAS NOT MAKING CONNECTION AND THE FUSE LINKS DID NOT MAKE A CONNECTION, THE A/C REMAINED BLOWING COLD AFTER 2 HOSES HAD BEEN REPLACED. THE A/C COMPRESSOR WAS COMING APART INTERNALLY CAUSING METAL TO RELEASE THROUGHOUT THE SYSTEM. *SC

    NHTSA complaint 10065301
19. Filed Feb 24, 2004Failure Jan 23, 2004Federal WAY, WAAir bagsCrash

    1997 NISSAN QUEST. NEITHER DRIVER OR PASSENGER AIRBAG DEPLOYED IN THE ACCIDENT. *AK

    NHTSA complaint 10058868
20. Filed Jan 15, 2004Failure Aug 15, 200383,200 milesPhoenix, AZEngine and engine cooling, Exhaust system, Power train, Steering

    I PURCHASED A 1997 NISSAN QUEST FROM BELL HONDA AUGUST 30,2003 AT 9:30 PM. BY 1:30 PM THE NEXT DAY (16 HOURS LATER) THE CHECK ENGINE LIGHT WAS ON AND THE BACK SUSPENSION SOUNDED LIKE IT WAS 100 YEARS OLD. THE WINDSHIELD WASHERS DID NOT FUNCTION PROPERLY AND IT WAS MONSOON SEASON. THE SWITCH FOR POWER WINDOWS WAS NOT WORKING, I HAD A BRAKE LIGHT OUT, NO SUN VISOR, AND NO DASH LIGHTS TO ILLUMINATE MY GAUGE CLUSTER AT NIGHT. ALL WITHIN 16 HOURS AND 15.5 OF THOSE HOURS IT WAS SITTING IN MY DRIVEWAY NOT EVEN BEING USED. I DROVE IT 5 MINUTES DOWN THE ROAD WHEN I BOUGHT IT AND THEN 8 MINUTES TO THE CHURCH THE FOLLOWING MORNING, AND THEN 15 MINUTES BACK TO THE DEALERSHIP TO REPORT THE PROBLEMS. I ASKED FOR MY TRADE IN BACK AND THEY REFUSED. THEY PLACED MY QUEST IN THE SHOP AND LEFT IT THERE FOR 10 DAYS. OF WHICH 2 OF THOSE DAYS THEY DID NOT EVEN GIVE ME A LOANER CAR KNOWING THAT THE QUEST WAS MY ONLY VEHICLE FOR ME AND MY HUSBAND TO GO TO AND FROM WORK AND TAKE MY DAUGHTER TO SCHOOL EVERYDAY 20 MILES AWAY. THEY CONTACTED ME AND LET ME KNOW THE CAR WAS READY AND HAD NO PROBLEMS AND WITHIN 5 SECONDS OF TURNING ON THE CAR AND DRIVING JUST A FEW FEET I KNEW THE CAR HAD NOT BEEN FIXED IT WAS MALFUNCTIONING THE SAME WAY. I ASKED THEM TO REFIX AND THEY TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. I THEN DEMANDED TO SEE THE OWNER AND ASKED YET AGAIN FOR MY TRADE IN BACK THIS WAS NOW THE THIRD TIME ASKING FOR IT OR MY MONEY. I MET THE OWNER SOME DAYS LATER. HE TOLD ME I COULD KEEP THE QUEST OR HE WOULD PUT ME IN A NEW CAR. HE NEVER GAVE ME A CHOICE JUST THREW ANOTHER VEHICLE AT ME AND EVEN CHARGED ME MORE MONEY TO DO IT. I HATE THE NEW VEHICLE AND WILL NOT DRIVE IT NOT TO MENTION I AM FEARFUL OF MY SAFETY AS I DO NOT TRUST THIS DEALERSHIP NOR THEIR VEHICLES ANYMORE. I JUST WANT MY OLD CAR BACK OR MY MONEY AND NEVER SEE THIS DEALERSHIP AGAIN. I HOPE YOU POST THIS LOUD AND CLEAR.

    NHTSA complaint 10070856