Hatchback, gasoline, 4x2, built in Mexico. Owner complaints on file from Dec 14, 2022 to Mar 20, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-154 | Feb 27, 2024 | Due to a manufacturing issue, the driver's air bag inflator may absorb moisture, and cause the air bag to deploy improperly | Airbags | 351 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
16 complaints on file, page 1 of 1.
My car has repeatedly stalled while in motion. •No warning lights appear on the dashboard before or after stalling. •The most recent incident occurred in front of a moving car, putting you and your family at risk. •Luckily, no one was injured, but this continues to be a serious safety hazard. •This problem has happened before, meaning it is a recurring mechanical defect. I’ve reported this issue to Nissan, but they are refusing to acknowledge it. •You have not received any recall notices despite this being a major safety concern. •Nissan has not provided a fix or meaningful response regarding the stalling issue. There have been no dashboard warning lights to indicate when something is wrong. •The car has had multiple mechanical issues, but you haven’t received proper support from Nissan. •Nissan has been unresponsive or dismissive about the recurring defects.
NHTSA complaint 11649490I have had several incidents where my vehicle malfunctioned. The most recent one that I was concerned about my safety was that I was driving 55 mph where my car applied the automatic emergency feature and suddenly started breaking without reason. I was not able to accelerate due to the malfunction of the car breaking on its own and when the car reached about 30 mph that’s when i was able to accelerate again. The other incidents is when the car’s crashing system warning lights and beeping would come up constantly even when no cars are around. As well as when I am going in reverse. My car will start beeping and warning me that I am going to hit something while everything is clear.
NHTSA complaint 11636756Another vehicle failed to stop at a stop sign and ran into the front driver side of my vehicle. Air bags were supposed to be deployed on my vehicle due to the impact of the collision, however, they were not. Air bags could have prevented injury if they had functioned properly. Vehicle is now a total loss.
NHTSA complaint 11593692Hello, I noticed my battery light came Friday, April 5th, but the indicator light went off after about 45 seconds. Saturday, April 6th, I was driving and the battery light came on again, after 5 minutes the acceleration stopped working as I turned into the subdivision. The vehicle was going 5mph, I was able to make to a relatives house. Once I pull in the driveway, all of the indicator lights came on and a warning message appeared, Malfunction See Owners Manual. My cousin tried jumping the battery, but it still wouldn't start, so he tried again. I was finally able to start the vehicle, but I was only able to move it from the driveway to the street before the power steering went out and the vehicle shut off. I had the vehicle towed to the dealership Monday, April, 8th, they did a diagnostic Tuesday, April 9th. I was told the battery lost 3 cells, so they replaced it and told me I can take it home. After I finished my night workout, I'm driving home, it's now around 12 am Wednesday, April 10th (today) and the same thing happens. Battery light comes on, no acceleration, power steering goes out, all of the indicator lights are on with the Malfunction warning, and finally the vehicle cuts off. I left it parked in a random neighborhood, and I'm having it towed again this evening after work. I have pictures and video evidence. This vehicle is not safe to drive. Thank you.
NHTSA complaint 11582132I was sitting at a light during rush hour with my kids. The light turned green, but nothing happened when I pushed the car accelerator. I put my flashers on and tried not to panic. I put the car in park, turned it off, then turned it back on. The car worked properly and I was able to be move out of the intersection to the side of the road. Oil and engine appeared normal and there were no noises signaling an issue. I called Nissan and drove it to the dealership to submit it for repairs. The dealership reviewed it and tested it for two days only to tell me their computer couldn’t detect a problem. They also told me that the issue was under engineer review, and did not have any fixes currently. They told me they couldn’t do anything, and I could come get my car. This was my family car and I do not feel safe driving it anymore. My car is less than six months old and had less than ten thousand miles on it. It shouldn’t be stalling and leaving my kids and I stopped in the middle of the road.
NHTSA complaint 11572787I purchased the vehicle in April of 2023. It has just over 2000 miles on it. I don't drive it very much. Starting in January of 2024, I’ve been having intermittent issues with my fairly new Nissan Kicks vehicle, as follows: •Engine stalling at stop •Forward Emergency Brake (FEB) Sensor activates when no obstruction present – and while driving full speed on road I have taken the vehicle to the dealership Service Center for evaluation several times. As of today (2/13/2024) They have had it for a week. While I have been told there is a software update to fix the engine stalling issue (no time frame for release of the software upgrade), they are unable to reproduce the FEB sensor issue and have recommended that I continue to drive the vehicle with this problem. Diving the vehicle with an intermittent FEB sensor issue is unsafe and is placing me and others on the road at risk for accident, injury, and potentially death. I did not sign up to be a crash test dummy/guinea pig in order to help Nissan troubleshoot dangerous sensor issues.
NHTSA complaint 11571602We were simply backing out of our driveway and the system began to beep as if something was behind the vehicle. I got out and walked behind the car and there was nothing there. I began backing up again and the vehicle suddenly stopped in a grinding halt. No matter what I did I could not make the car back up. This is a 2023 car with 2000 miles on it. It took about 10 minutes to back out of the driveway with no explanation or reason. We traveled to a store and tried to back out of a parking stall and this happened again with no obstruction behind us. I took it to the dealer and they said the car was performing within parameters. The said they are not permitted to do anything with the AEB sensors. The impact of the sudden braking was alarming. Later the collision alert light came on while traveling at 50 mph but the car did not automatically brake. We are afraid to drive this car because of this and if we ever had to move the car quickly out of danger it would be dangerous.
NHTSA complaint 11566482Today date 11.14.2023. Stalled problem on traffic light. It's hapen 2 times. First time 2 weeks ago, do not remember date. Second time its hapen 11.10.2023. On red light my car is stalled. Than I turn my flashers, alredy was green light. People start go around my car. Restart my car and drive my car home. Its not save drive car like this. I by this car 10.24.23. Today back from dealership thay say no problem? And I don't know what to do next?
NHTSA complaint 11555057The AEB system activated without cause (phantom braking incident). While driving on a neighborhood street (25-30 mph), the car seized up, came to a near complete stop, and a red (outline) and white (background) triangle containing a bold red exclamation mark appeared on the dash display. There were no other cars around me, nor were there any other external conditions that would have activated the emergency brakes (fog, rain, shadows, etc.). We had two Nissan dealers check the car, but they are unable to recreate the condition; there were no error codes in the car's system related to the AEB activation. Our concern is the risk of a fatal accident if the AEB should be activated without cause while driving at higher speeds (in high traffic highway travel). The car stopping without warning on the highway could lead to a fatal accident. I tried to report the concern to Nissan Corporate, but they dismissed the complaint because the dealers were not able to recreate the incident during their inspection. I suspect there were no error codes in the system because the brakes did what they are intended to do. The fault appears to be inaccurate sensor data that activated the brakes; the sensors should be redesigned/calibrated/whatever to reduce invalid data input that activates the AEB. The dealer will not disable the system, claiming safety concerns. The no-cause AEB activation appears to be a greater risk than disabling the emergency brakes.
NHTSA complaint 11554577While driving at about 25mph, the engine suddenly shut off without any warning. After the engine shut off the collision warning, battery and oil light indicators came on. The car remained in drive and started to roll backwards. When pressing the engine start button, nothing happened. After a few minutes the car was able to be restarted.
NHTSA complaint 11543318I was driving about 30 mph when my brakes were put on automatically and a red triangle blinked. I thought the warning had a D in the middle, but I can’t find that as a warning. There was not another car close to me at the time. The warning went away and then the car went back to normal.
NHTSA complaint 11537906On July 5,2023, I was parking the Nissan Kicks in a street parking spot with my family on board. As I attempted to apply the brakes, I inadvertently pressed both the brake and gas pedals simultaneously due to the insufficient clearance between them. This unexpected response caused the vehicle to surge forward abruptly, nearly colliding with the car parked in front of me. The incident left my family and me shaken, as we narrowly escaped what could have been a disastrous accident. The design flaw of the brake and gas pedal clearance in the Nissan Kicks 2023 poses a significant safety hazard, putting the lives of drivers, passengers, and pedestrians at risk.
NHTSA complaint 11537556March 2023 Master Warning Light symbol on dashboard and Rear Automatic Braking (RAB) Warning Light symbol on dashboard. Warning Malfunction See Owner's Manual and Warning Parking Sensor Error See Owner's Manual. June 2023 Warning No Key Detected, Check Rear Seat for All Articles and Parking Sensor Off. VDC Settings Menu illuminated light dims while accelerating and returns to normal. Vehicle is available for inspection. Rear sensors are not working to warn of obstructions as designed. Two service dealerships have serviced vehicle. No repairs, only diagnostic testing at one location. DTC C1B56-04 (SONAR CIRCUIT), DTC B2720-66 (REAR SONAR SENSOR). No other inspections have been performed. March, prior to warnings while vehicle was in reverse, another vehicle turned from around a corner. My vehicle automatically made a hard stop to avoid contact with vehicle. Warning messages appeared afterward within same month. I asked service advisor and service manager at separate locations if hard stop could have caused warning malfunction messages but received no response.
NHTSA complaint 11533793The components that failed in multiple instances include the engine shutting off in traffic at a stop light, the failure to accelerate as if the engine is stuck, and the forward collision warning indicator repeatedly coming on while driving with no one is front of me. An accident almost occurred while sitting at the traffic light when the car shut off and while trying to get on the highway and being unable to pick up speed puts our safety at risk. Additionally, the potential for an accident to occur while driving if the engine shuts off or forward collision sensor triggers the Automatic Emergency Braking system. The problems have been reported to the service center and the vehicle is scheduled for inspection and a diagnostic 02/20/23. There were no warning signs in the engine failure incident at the traffic light. The forward collision warning light comes on sporadically. The engine acceleration issue happens at unknown times while pulling off from lights to getting on the interstate ramps.
NHTSA complaint 11508131December 30, 2022 To: National Highway Traffic Safety Administration (NHTSA) (https://www.nhtsa.gov/) From: Robert Volck 7719 Pine Street, Manassas Va. 20111 Email: bob.volck65@gmail.com I am writing to you to report a safety issue with my 2023 NISSAN KICKS. What occurs is the driver side door will not function properly when ambient air temperature is 25 degrees or below. When this first occurred, I reported the issue to the Priority Nissan dealership of Chantilly, Virginia. I had to climb over the center console in order to drive the car to the dealership and into their service bay (that was heated). The service manager tried to open the driver side door to let me out but the door would not unlock. Within two hours the service manager called and informed me the driver side door opens and works fine. When I arrived at the Priority Nissan dealership, I spoke to a sales manager and shared what had happened and he said it happened to him as well. On December 30, 2022, I called NISSAN service to report what I have been experiencing since December 24, 2022, when I brought my car in for the door not unlocking, as of yet the service manager has not returned my call. The NISSAN KICKs is a new car and if it had caught fire the safety issue is obvious. Would I have had enough time to escape from a burning car fire or for some other reason. God forbid if I had been involved in a car accident and the car caught fire and I needed to be pulled from the NISSAN KICKS to be saved. Sorry apologies just don’t get it. I hope you take my letter to the NHTS as a serious safety concern. thank you for listening to my concern. Sincerely, Robert Volck CC: Sam Hamdam Hamdam@priorityauto.com Managing Owner of Priority Nissan of Chantilly Va. The contact stated that the dealer service manager was able to resolve the issue with the vehicle.
NHTSA complaint 11499578We just leased the vehicle on 12/1/22. It’s only been driven 3 times. I was driving the car on 12/9/22. I had just gotten on the highway and when I got up to 50 mph the hood flew open. The hood and both front quarter panels are damaged. I’ve looked online and this has been a known and ongoing issue with multiple models including the Altima, Pathfinder, Rouge as well. The dealership has had the vehicle since day of incident and has not reached out to us yet.
NHTSA complaint 11497371Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.