Hatchback, gasoline, 4x2, built in Japan. Owner complaints on file from Sep 30, 2020 to Sep 6, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
18 complaints on file, page 1 of 1.
The contact owns a 2020 Nissan Rogue. The contact stated that after driving, she parked the vehicle, unattended on a concrete slab. The contact placed the vehicle in the park position, exited the vehicle, and locked it. After twenty minutes, the vehicle rolled away across a highway and crashed into a house. The contact was able to chase the vehicle, but the doors were locked. There were no reported injuries, air bag deployment, or fire. A police report was filed. While driving, an unknown malfunction light illuminated. The vehicle was towed to a body shop. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
NHTSA complaint 11613115See attached document for complaint
NHTSA complaint 11577508The contact's mother owns a 2020 Nissan Rogue Sport. The contact stated that while her mother was driving at approximately 35-40 MPH, the vehicle crossed an intersection at a green light when another vehicle crashed in between her mother's front and rear passenger's side doors, causing the vehicle to spin. The air bags failed to deploy. The contact's mother was not injured, and no medical attention was received. A police report was filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance since the email address on file did not match. The failure mileage was approximately 30,000.
NHTSA complaint 11564828The contact owns a 2020 Nissan Rogue. The contact stated while driving 35 MPH, the vehicle came to an abrupt unintended stop. The contact stated that the accelerator pedal failed to respond while depressed. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the dealer however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000.
NHTSA complaint 11564383The contact owns a 2020 Nissan Rogue Sport. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11513476The contact owns a 2020 Nissan Rogue Sport. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11510375Heading home while raining the Automatic Emergency Break engaged while driving and nothing was present to make it engage. This time my husband was driving and it made us run off the road. This also engaged while backing out of my garage and nothing was present to make it engage. Nissan does not seem like they want to fix the issue.
NHTSA complaint 11476783The contact owns a 2020 Nissan Rogue Sport. The contact stated that while driving approximately 20 MPH, the Forward Collision Avoidance alert system suddenly activated. The vehicle then stopped for a brief moment. The contact was able to continue driving. The failure occurred twice. Additionally, whenever reversing, the Collision Avoidance system would be activated without any vehicle nearby. The contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 4,500.
NHTSA complaint 11458322The cooling fan has gone out in my 2020 Nissan rouge sport and I cant not order the parts to fix my car because they are not released by nissan I even took it to the nissan dealership and they told me the same thing the parts are not out I need a vehicle to go back and forth from work what am I I supose to do if I cant properly fix my nissan 2020 rouge sport
NHTSA complaint 11429983The contact owns a 2020 Nissan Rogue Sport. The contact stated while driving at various speeds, the Forward Collision-Avoidance Emergency Automatic braking system activated inadvertently and the vehicle stopped without another vehicle nearby. There was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact deactivated the system however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,023.
NHTSA complaint 11418511NEW NISSAN 2020 ROUGE SPORT WITH 1500 MILES ! EMERGENCY FRONT BREAK MALFUNCTION WARNING . MY CAR IS NOT EVEN 8 MONTHS OLD !
NHTSA complaint 11416251TL* THE CONTACTS DAUGHTER OWNED A 2020 NISSAN ROUGE SPORT. THE CONTACT STATED WHILE ATTEMPTING TO MERGING TO THE RIGHT ON THE HIGHWAY AT 10 MPH, A VEHICLE CRASHED INTO HER DRIVER SIDE OF HER VEHICLE CAUSING A SPIN OUT. THE CONTACT STATED HER DAUGHTER SUSTAINED A 2 INCH LACERATION TO THE BACK CENTER OF HER HEAD, BRUISING TO HER LEFT EYE AND LEG. EMERGENCY OFFICIALS WERE ALERTED. THE CONTACT STATED SHE DROVE HER DAUGHTER TO THE HOSPITAL WHERE SHE RECEIVED STAPLES TO HER WOUND. NO WARNING LIGHTS WERE ILLUMINATED AND THE AIR BAGS DID NOT DEPLOY. THE OTHER VEHICLE'S DRIVER SUSTAINED BROKEN HAND AND LACERATION ON HANDS. THE VEHICLE WAS TOWED TO SUPERIOR COLLISION REPAIRED 1008 NORTH ROBIN ST NIXA, MO 65714. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED; THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,000. THE VEHICLE WAS DEEMED TOTALED.
NHTSA complaint 11398699I WAS DRIVING HOME FROM THE STORE ON BRAGG BLVD AND I WAS DRIVING ABOUT 45 MILES PER HOUR AND OUT OF THE BLUE AN ALARM WENT OFF AND LIGHT ON THE DASH STARTED FLASHING AND THE AUTO BREAKING STARTED TO STOP MY 2020 NISSAN ROGUE SPORT FOR NO REASON NO ONE WAS IN FRONT OF ME OR BEHIND ME AND I DIDN'T KNOW WHAT WAS GOING ON WITH THE ROUGE WHY WAS IT TRYING TO STOP ON THE HIGHWAY AT 45 MILES PER HOUR, JUST TRIED TO STOP FOR NO REASON.
NHTSA complaint 11398149TL* THE CONTACT OWNED A 2020 NISSAN ROGUE SPORT. THE CONTACT STATED WHILE DRIVING AT 40 MPH, WHEN SHE DROVE OVER BLACK ICE WHICH MADE HER SLID AND CRASH INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER AND UNDER THE STEERING WHEEL AIR BAGS DEPLOYED. THE CONTACT STATED THE AIR BAG THAT WAS UNDER THE STEERING WHEEL HIT HER LOWER LEFT LEG, CAUSING IT TO SWELL AND NEEDING MEDICAL ATTENTION. THE CONTACT STATED SHE NEEDED SURGERY DUE TO THE INJURIES. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE DEEMED THE VEHICLE LOSS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO TOWING LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT DIAGNOSED REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,806. *DT*JB*LN *JB Consumer stated bottom airbag caused injuries to the lower left leg which had to have surgery.
NHTSA complaint 11395301FORWARD COLLISION LIGHT CAME ON AND BRAKES WERE AUTOMATICALLY ENGAGED... NO CAR IN THE VICINITY AND NO ACCIDENT AS A RESULT.
NHTSA complaint 11387988MY DAUGHTER WAS DRIVING HER NEW 2020 NISSAN ROGUE SPORT DURING THE DAY. HER BRAKES ENGAGED AT FULL STRENGTH AND THE CAR CAME TO A JOLTING STOP. THERE WAS NOTHING IN FRONT OF HER AND LUCKILY NOTHING BEHIND HER. THIS IS A SEVERE SAFETY ISSUE THAT DESERVES A RECALL! I HAVE READ THAT AT LEAST 1400 OTHER ROGUE OWNERS HAVE REPORTED THIS PROBLEM. WHY NO RECALL?!
NHTSA complaint 11378573WITHIN TWO MONTHS OF PURCHASING A BRAND NEW VEHICLE THE CAR STARTED BREAKING AND CAME TO A FULL STOP WITHOUT ANY REASON. BOTH INCIDENTS HAPPENED IN BROAD DAYLIGHT WITH NO HAZARDOUS CONDITIONS ON THE ROAD.
NHTSA complaint 11376279BACK UP CAMERA WENT BLACK WHEN I WAS TRYING TO REVERSE
NHTSA complaint 11362015Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.