Complaints about the 2011 Nissan Versa peaked in 2017, with 93 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Hatchback, gasoline, 4x2, built in Mexico. Owner complaints on file from Dec 7, 2010 to Aug 20, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22E-066 | Aug 9, 2022 | Parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima,… | Airbags | 375 | Part replacement |
| 20V-008 | Jan 9, 2020 | Vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that… | Airbags | 307,962 | Part replacement |
| 18V-401 | Jun 15, 2018 | Nissan is also recalling 2010-2011 Nissan Versa sedan vehicles and 2010-2012 Nissan Versa hatchback vehicles ever registered in the states of ever… | Airbags | 104,762 | Part replacement |
| 18V-044 | Jan 10, 2018 | Nissan North America, Inc. (Nissan) is recalling certain 2009-2012 Versa Hatchback, and 2009-2011 Versa Sedan vehicles ever registered in the… | Airbags | 52,614 | Part replacement |
| 17V-449 | Jul 17, 2017 | Affected vehicles have a driver frontal air bag inflator that may rupture due to propellant degradation occurring after long-term exposure to… | Airbags | 515,394 | Part replacement |
| 16V-349 | May 24, 2016 | These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original… | Airbags | 413,852 | Part replacement |
| 15V-573 | Sep 14, 2015 | Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing | Suspension | 218,019 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
269 complaints on file, page 1 of 14.
I am submitting a vehicle safety complaint regarding my 2011 Nissan Versa SL. VIN: [XXX] Incident Date: XXX Time: Approximately 7:30 a.m. While driving to work and making a right turn from [XXX] onto [XXX], the driver-side airbag suddenly deployed without a collision or impact. Prior to the deployment, the vehicle experienced abnormal electrical symptoms involving the steering wheel. The horn had previously stopped working and later began sounding continuously. After the airbag deployed, I noticed a burning odor, and approximately 20 minutes later, the inside of the steering-wheel/airbag area was still very hot. I disconnected the negative battery cable as a safety precaution. My insurance company referred the vehicle to Caliber Collision, where an SRS diagnostic scan showed: B1049 – CURRENT – Driver Airbag Module OPEN B1057 – CURRENT – Driver Airbag Module SHORT B1050/B1055 – HISTORY – Driver Airbag VB-SHORT B1051/B1056 – HISTORY – Driver Airbag GND-SHORT B1013 – HISTORY – Control Unit I photographed the scan results. Caliber informed me that they do not repair this type of SRS/electrical malfunction. I am concerned that an airbag deployed without a crash or impact while the vehicle was in motion, accompanied by abnormal electrical symptoms and multiple SRS fault codes. I respectfully request that NHTSA investigate this incident as a potential vehicle safety defect and determine whether similar incidents have been reported involving the 2011 Nissan Versa or related SRS components. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11758382Brake Caliper because stuck or seized mid driving making braking unsafe or near impossible.
NHTSA complaint 11730244The contact owns a 2011 Nissan Versa. The contact stated that while driving 20 MPH in a parking lot, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. In addition, the air bag exploded. The contact was unsure if any warning light was illuminated. The contact sustained minor injuries to the right eye and the neck, and an allergic reaction on the face from the powder released from the air bag. The police and the paramedics were called. Afterwards, the contact went to an Urgent Care clinic. The contact's husband drove the vehicle to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that back in 2018, she received a recall notice regarding the "Driver Frontal Air Bag Inflator ." The contact took the vehicle to the dealer, and the recall repairs were completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
NHTSA complaint 11685656I was working for Uber Eats in New Smyrna Beach, FL. The car was front parked and I reversed the car to pull out from the parking lot. I drove at 5 MPH on the parking lot ready to drive to the main road. The main road was two stop signs away. I was halfway to the first stop sign the airbag deployed all of a sudden. There was no car in front of me or behind me. But the airbag impact blew my right arm from the wrist. My right arm was numb and upper right shoulder was bruised.
NHTSA complaint 11683709The contact owns a 2011 Nissan Versa. The contact stated that the rear passenger's side door failed to unlock and unlatch as intended. There was no warning light illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was diagnosed at the owner's expense. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
NHTSA complaint 11677573BOTH front coil springs suddenly without warning broke while driving collapsing the front end of the vehicle creating difficulty in steering and handling. Although this year/model are the subject of a front coil spring recall this vin does not qualify.
NHTSA complaint 11647117The contact owns a 2011 Nissan Versa. The contact received notification of NHTSA Campaign Number: 16V349000 (Air Bags) and 17V449000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
NHTSA complaint 11606808The contact owns a 2011 Nissan Versa. The contact received notifications of NHTSA Campaign Numbers: 18V401000 (Air Bags) and 17V449000 (Air Bags); however, the dealer refused to complete the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that before entering the vehicle, she became aware that the driver's side air bag had deployed without impact. The contact stated that the vehicle was not involved in a crash. The contact had taken the vehicle to a dealer; however, the dealer refused to complete the recall repair because the driver's side air bag had deployed. The failure mileage was approximately 155,000. Parts distribution disconnect.
NHTSA complaint 11605845On September 11th, my wife was involved in a car accident while driving her 2011 Nissan Versa. The collision resulted in the vehicle rolling over and ending up upside down. Shockingly, none of the airbags deployed during this serious incident. A family member recommended that I report this to Nissan, which I promptly did. However, their response, received last Friday, was rather concerning. According to Nissan, the airbags were not designed to deploy in the event of a rollover crash, and they suggested there was no further action to be taken on their end. Today, I consulted with an attorney's office regarding this matter, and they advised me to report the incident to the National Highway Traffic Safety Administration (NHTSA) as a crucial step. Consequently, I am submitting these details to NHTSA to ensure that this incident is properly documented and investigated. Safety is paramount, and I believe it is essential to bring attention to this situation so that appropriate actions can be taken to prevent similar incidents in the future. Thank you for your attention to this matter. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11546468On 7-25-23, my wife and I were riding in our 2011 Nissan Versa locally and noticed a banging noise coming from the front end of the car, especially when hitting bumps or uneven payment. When we parked the car at home, I noticed a small piece of metal shaped like a coil spring on the road where we usually park. I phoned our mechanic at Ryan Automotive Goodyear in Moon Twp and asked him if he had time today to see where the banging noise was coming from. We arrived at Ryan Automotive around 3pm. Our mechanic [XXX] said that the front coil spring has broken and the top engine mount needs to be replaced as well. There was a recall on the front coil springs back in 2015 that I had done at West Hills Nissan in Moon Twp, which was sold to #1 Cochran Nissan. Cochran Nissan has no record of my car being serviced at West Hills Nissan along with the recall work. I am wondering if West Hills Nissan ever replaced the coil springs or did they use the recalled coil springs for the replacement. I am trying to find out if the front coil spring recall can still be honored at a local Nissan Dealer. When I searched for official Nissan recall centers near me, #1 Cochran Nissan does not come up. As you know, a broken coil spring can easily fall below the strut and slice the sidewall on your tire in the blink of an eye, especially on the highway. This is a dangerous situation, so I would like to get the recall on the front coil springs done at a local Nissan dealer, otherwise I will consider trading the car in toward a newer car. Sincerely, [XXX] [XXX] mobile and [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11534476upon startup, light illuminates for DRIVER/PASSENGER AIR BAGS OFF. This light intermittently shuts off during driving which tells me something is wrong or not stable with the air bag system even though this VIN has no unrepaired recalls.
NHTSA complaint 11492836The contact owns a 2011 Nissan Versa. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 139,000.
NHTSA complaint 11486664The passenger seat belt keeps locking up anytime me and my wife put the seat belt on. For the seat belt to loosen we have to unclip the seat belt but anytime we even stretch the seat belt and then put it back in the clip it tightens up again. This is when we are stationary and not moving but it also happens even when we are just driving and I’m not even pressing the brake pedal when it happens.
NHTSA complaint 11470338The contact owns a 2011 Nissan Versa. The contact stated while driving 35 MPH and going over a pothole, the vehicle began to drift to the left. The contact stated no warning light was illuminated. The contact continued to experience the failure. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the coil springs needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 164,000.
NHTSA complaint 11466715The contact owns a 2011 Nissan Versa. The contact stated while starting the vehicle, there was an abnormal sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the failure with the coil springs. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 15V573000 (Suspension) for which the VIN was included. The approximate failure mileage was 200,000.
NHTSA complaint 11466282The contact owns a 2011 Nissan Versa. The contact stated that while at a stop sign, the side curtain air bags deployed inadvertently without warning. The contact was not injured. The contact did not take the vehicle to a dealer or an independent mechanic to be diagnosed or inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 172,000.
NHTSA complaint 11463870The contact owns a 2011 Nissan Versa. The contact stated that the coils needed to be replaced. The air bags and check engine warning lights were illuminated. The vehicle was taken to the local dealer who diagnosed the vehicle and stated that the coils needed to be replaced. The contact repaired the vehicle himself. The driver's side air bag was repaired however, the passenger's side air bag was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,200.
NHTSA complaint 11461777Driver door handle will not open from inside car at times. The exterior handle locking mechanism gets stuck not allowing the door to open from the inside. When this happens, I need to roll down the window to reach outside and jiggle the exterior door handle in order to be able to open the door from inside the car. This poses a serious safety hazard of the driver not being able to exit the vehicle in an emergency. This is a common issue with the Nissan Versa car on many car forums online. I believe there was a recall issued for newer model cars, but not the 2011 year.
NHTSA complaint 11451738I do not live in the salt snow States my coils snapped my wheel almost flew off and the dealer is very difficult
NHTSA complaint 11435700THE HORN ,ALARM SYSTEM WAS EFFECTED THE AIR BAG LIGHT CAME BACK ON AS WELL THE HORN IS NOT WORKING OR BLOWIING THE KEYS IS NOT LOCKING THE DOOR AND NOW ROCKAWAY NISSAN WANTS ME TO REPLACE THE AIR BAG AND THE THE HORN RELAY FOR A TOTAL OF 130075 PLUS LABOR ITS NOT RIGHT I NEED SOME HELP WITH THIS IF YOU COULD SEND A RECALL FORM AGAIN TO REPLACE THE REPLACE WE ARE IN A PANDAMIC AND AM NOT WORKING PLEASE SEE WHAT YOU COULD DO TO SOLVE THIS PROBLEM
NHTSA complaint 11421539Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.