Complaints over time
Complaints about the 2016 Peterbilt 337 peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Peterbilt 337
Truck, diesel, 4x2, built in Canada. Owner complaints on file from Aug 23, 2016 to Jun 7, 2019.
Recall campaigns covering this model year5481k vehicles or units across those campaigns
Owner complaints2Close to the median 2016 truck
Severity index0.02016 trucks average 22.2
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2016 Peterbilt 337 name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2016 Peterbilt 337
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-199 | Apr 6, 2020 | In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may… | Stability and traction control | 460,515 | Software update |
| 17V-593 | Sep 22, 2017 | Castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen | Steering | 17,737 | Part replacement |
| 15V-740 | Nov 9, 2015 | Affected trucks are equipped with Michelin 295/60R22.5 XZA-2 front tires that have a speed rating less than the vehicle is governed to | Tires | 1,876 | Software update |
| 15V-597 | Sep 24, 2015 | In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning | Electrical system | 354 | Part replacement |
| 15V-365 | Jun 10, 2015 | Affected trucks, converted from conventional day cabs to crew cabs, may be equipped with seat belt anchorage assemblies that may come unanchored… | Seat belts | 37 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Peterbilt 337
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jun 7, 2019Failure Jun 7, 2019ST. Joseph, MOUnknown or other
WHEN THE ENGINE GETS WARM THE EXHAUST FILLS THE CABIN OF THE VEHICLE. IT DOES NOT MATTER IF THE WINDOWS ARE UP OR DOWN. THIS HAPPENS ON THIS MAKE OF VEHICLE IN THE 2015, 2016, 2017 & 2018 MODELS.
NHTSA complaint 11218429 - Filed Aug 23, 2016Failure Aug 23, 201640,000 milesWest Sacramento, CAElectrical system, Engine, Unknown or other
I HAVEN'T HAD ME TRUCK A YEAR IT SPEANDS MORE TIME IN SHOP THEN ON THE ROAD! IT HAS NUMOUSE PROBLEMS! ELECTRICAL TO TRANSMISION BLOWER FAN WENT OUT, WINDOW REGULATER WENT OUT, NUMOUSE AIR LEAKS, SUSPENTION SPRINGS, AIR BAG BLOWN OUT, ELECTICAL BUSING NOISE IN DASH, TRUCK LEANS TO THE DRIVERSIDE, TODAY IT STARTED SMOKING FROM UNDERNEITH REAR OF TRUCK, HAD IT TOWED BACK TO PETERBUILT JUST GOT IT BACK FROM AIR LEAKING DOWN
NHTSA complaint 10898015
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE20006 Preliminary evaluation, Steering
Intermittent Loss of Power Steering Assist
Opened May 1, 2020, closed Mar 27, 2024
Source: NHTSA ODI investigations file.
Service bulletins
31 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - 32-025 Nov 22, 2024 · Service Bulletin/Repair Instructions
Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary… - 14-043 Sep 9, 2022 · Service Bulletin/Repair Instructions
Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents … - 13-060 Aug 3, 2022 · Service Bulletin/Repair Instructions
The service information for Bendix Air Dryer maintenance is being updated to include new procedures. - 43-071 Sep 21, 2021 · Service Bulletin/Repair Instructions
Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue op… - FRN215-3Custltr Nov 13, 2016 · Service Bulletin/Repair Instructions
Sample Customer Letter - 215-3 Sleeper Heater Core O-Ring Leaking - 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter. - 116-1 Jul 13, 2016 · Service Bulletin/Repair Instructions
SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units. - 13-054 Jul 29, 2020 · Service Bulletin/Repair Instructions
Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking - 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information. - 43-067 Jun 10, 2020 · Service Bulletin/Repair Instructions
Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rota… - 11-001 May 29, 2020 · Service Bulletin/Repair Instructions
Information only: Hendrickson Softek front axle maintenance intervals and requirements. - 18PBB Apr 30, 2020 · Service Bulletin/Repair Instructions
Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136… - 20 PBC Apr 15, 2020 · Service Bulletin/Repair Instructions
Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software. - 43-066 Mar 27, 2020 · Service Bulletin/Repair Instructions
DEF tank covers may become loose and potentially crack on vehicles built before October 2019 with DEF tank part number M86-6221-003**(TANK-DEF MEDIUM ASSY) and M86-6222-003**(TANK-DEF LARGE, ASSY). Resolution is to resolve the vibration on the tank cover b… - 34-085 Mar 3, 2020 · Service Bulletin/Repair Instructions
Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles. - 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage. - 34-085 Feb 28, 2020 · Service Bulletin/Repair Instructions
Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion. - 03-071 Dec 18, 2019 · Service Bulletin/Repair Instructions
Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures. - 01-075 Nov 6, 2019 · Service Bulletin/Repair Instructions
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor. - TIB43-062 Sep 27, 2019 · Service Bulletin/Repair Instructions
Information Only â“ This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP). - 42-056 Aug 28, 2019 · Service Bulletin/Repair Instructions
Fix-As-Fail -“ Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings. - 42-058 Aug 23, 2019 · Service Bulletin/Repair Instructions
Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination. - 34-066 Jun 10, 2019 · Service Bulletin/Repair Instructions
Information Only - Quick Reference Guide for Electric harness damage repairs. - 34-077 Apr 8, 2019 · Service Bulletin/Repair Instructions
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion. - 13-049 Jan 4, 2019 · Service Bulletin/Repair Instructions
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version. - 03-064 Jul 23, 2018 · Service Bulletin/Repair Instructions
Information - Recommended Practices for Updating ESA Software - 26-031 Jul 6, 2018 · Service Bulletin/Repair Instructions
Non-Safety Campaign - Chassis with Eaton Manual or Ultrashift transmissions may experience loosening of the bellhousing bolts. - 7-17 Jan 22, 2018 · Service Bulletin/Repair Instructions
Fix-As-Fail ? There is an updated plug to fix leaking steer axle hubcaps. - 10161 Feb 20, 2017 · Service Bulletin/Repair Instructions
FIX-AS-NEEDED - SMARTNAV SOFTWARE UPDATE IS AVAILABLE FOR IMPROVEMENTS TO IN-CALL AUDIO, RADIO SETTINGS AND WHEEL SEEK FUNCTIONALITY. - 116-1 Jul 13, 2016 · Service Bulletin/Repair Instructions
FIELD REPAIR NOTICE: SMARTNAV 2.0 RETROFIT FOR MODELS BUILT WITH PRE-PRODUCTION PARTS.
Source: NHTSA manufacturer communications files.