AutoStatsIQ
Data through Oct 2026
Model year

2020 Peterbilt 348

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (5)Complaints (0)Investigations (0)Bulletins (35)
Recall campaigns covering this model year520k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Peterbilt 348 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2020 Peterbilt 348

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Peterbilt 348
CampaignFiledSubjectComponentVehiclesRemedy
22V-277Apr 25, 2022Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may failSteering17,641Part replacement
21V-391May 26, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system612Part replacement
20V-506Aug 26, 2020Axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nutsPowertrain1,097Part replacement
19V-911Dec 19, 2019Forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturingPowertrain148Part replacement
19V-618Aug 22, 2019Incorrectly located weld in the steering shaft may crack and cause the lower shaft within the steering column to separate from the mating yokeSteering109Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Peterbilt 348

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    35 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
      "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
    • 32-025 Nov 22, 2024 · Service Bulletin/Repair Instructions
      Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary…
    • 16-044 Jul 30, 2024 · Service Bulletin/Repair Instructions
      Fix As Fail The height control valve (HCV) rod on vehicles with low air leaf suspensions is prone to toggling over center during rough road conditions. With full suspension articulation, HCV bracket flexes and toggles over center the HCV linkage, which res…
    • 32-019 Feb 10, 2023 · Service Bulletin/Repair Instructions
      Fix As Fail – Chassis that were manufactured with certain battery cable routing brackets may experience rubbing or chafing of the battery cables.
    • 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
      Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del…
    • 14-043 Sep 9, 2022 · Service Bulletin/Repair Instructions
      Fix-As-Fail On certain chassis with Low Air Leaf Suspension or Low-Low Air Leaf Suspension, the Height Control Valve (HCV) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the HCV arm inboard prevents …
    • 13-060 Aug 3, 2022 · Service Bulletin/Repair Instructions
      The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
    • 13-057 Mar 3, 2022 · Service Bulletin/Repair Instructions
      Fix-As-Fail ⓠA hill start assist (HSA) valve plumbing revision eliminates ice buildup in the HSA valve exhaust in cold weather.Â
    • 51-013 Feb 4, 2022 · Service Bulletin/Repair Instructions
      Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primar…
    • 44-036 Dec 16, 2021 · Service Bulletin/Repair Instructions
      Information Only: âAn improved procedure has been developed for servicing the fuel filter on model 348 chassis equipped with a PX-9 and 11 5/8â frame rails.
    • 43-071 Sep 21, 2021 · Service Bulletin/Repair Instructions
      Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue op…
    • 02-168 Sep 20, 2021 · Service Bulletin/Repair Instructions
      Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders…
    • 52-004 Jul 19, 2021 · Service Bulletin/Repair Instructions
      Fix-as-Fail: Radio does not mute when truck with auto trans is placed in reverse. Software flash resolves issue.
    • 21PBE Jun 30, 2021 · Service Bulletin/Repair Instructions
      ​Safety Recall – TSE Brake Chamber Air Leak – NHTSA ID: 21V328. Meritor brake chambers were built with a misaligned park spring, which may cause a fatigue hole in the diaphragm and an internal air leak. The affected brake chambers will be replaced.
    • 21-PBD Jun 22, 2021 · Service Bulletin/Repair Instructions
      Safety Recall – Cummins Fuel Rail Leak – NHTSA ID: 21V391 / TC: 2021-323, Cummins Recall: C2423. Cummins PX9 and ISX12 fuel rails may leak around a sealing washer, potentially resulting in fuel leaks. Undetected prolonged diesel fuel spray in the presence o…
    • 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
      Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
    • 116-1 Jul 13, 2016 · Service Bulletin/Repair Instructions
      SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units.
    • 13-055 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: Peterbilt has introduced an improved mounting bracket for low mount air tanks for vehicles built between January 01, 2017 and July 06, 2020. Torsional vibration may stress the currently-installed brackets and cause them to fail near the bottom…
    • 20PBE Sep 16, 2020 · Service Bulletin/Repair Instructions
      Safety Recall: Peterbilt has decided that a condition could exist in certain model 348, 365, 367, 389, 520, and 567 vehicles built between 11/19/2019 and 4/09/2020. Vehicles equipped with Watson & Chalin SL2065 lift axles may have lower rear pivot bolts th…
    • 14-027 Sep 25, 2020 · Service Bulletin/Repair Instructions
      Information only: In 2020, Peterbilt and Kenworth began using the same M10, M12, M16, and M20 frame fasteners on all vehicles. Torque specifications for these fasteners are different from previous fasteners.
    • 02-158 Aug 25, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through a…
    • 13-054 Jul 29, 2020 · Service Bulletin/Repair Instructions
      Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
    • 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
    • 43-067 Jun 10, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rota…
    • 11-001 May 29, 2020 · Service Bulletin/Repair Instructions
      Information only: Hendrickson Softek front axle maintenance intervals and requirements.
    • 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
      Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
    • 03-071 Dec 18, 2019 · Service Bulletin/Repair Instructions
      Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
    • 19PBG Dec 20, 2019 · Service Bulletin/Repair Instructions
      Safety Recall: Peterbilt Motors Company has determined that a defect, which relates to motor vehicle safety, may exist in certain model 348, 367, 389, 520 or 567 vehicles manufactured between November 22, 2019 and December 5, 2019. Output shafts may not ha…
    • 01-075 Nov 6, 2019 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
    • TIB43-062 Sep 27, 2019 · Service Bulletin/Repair Instructions
      Information Only â“ This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
    • 19PBD Aug 30, 2019 · Service Bulletin/Repair Instructions
      Safety Recall: Defectective lower hsaft to u-joint yoke in non-telescoping steering columns due to supplier weld not creating enough penetration and can crack, which could lead to a loss of steering and increase risk of crash or injury. Resolution is to i…
    • 42-056 Aug 28, 2019 · Service Bulletin/Repair Instructions
      Fix-As-Fail -“ Composite fittings used in the cooling system may crack, resulting in coolant leaks. Brass fittings are available to replace the composite fittings.
    • 42-058 Aug 23, 2019 · Service Bulletin/Repair Instructions
      Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
    • 34-066 Jun 10, 2019 · Service Bulletin/Repair Instructions
      Information Only - Quick Reference Guide for Electric harness damage repairs.
    • 43-060 May 3, 2019 · Service Bulletin/Repair Instructions
      Non-Safety Campaign - Certain chassis equipped with certain Goodyear tires received a Greenhouse Gas (GHG) label that does not reference the correct tire emissions identifier related to new rolling resistance data.
    Source: NHTSA manufacturer communications files.
    About service bulletins