Complaints over time
Complaints about the 1996 Peterbilt 378 peaked in 2003, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
1996 Peterbilt 378
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Jan 7, 2003 to Jan 7, 2003.
Recall campaigns covering this model year27,093 vehicles or units across those campaigns
Owner complaints1Close to the median 1996 heavy truck
Severity index0.01996 heavy trucks average 26.7
First 24 months0Complaints in its first two years
Components
100% of complaints about the 1996 Peterbilt 378 name steering
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 1996 Peterbilt 378
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 01V-054 | Feb 22, 2001 | Vehicle description: class 7 and class 8 vehicles | Seat belts | 6,623 | Not stated |
| 97V-196-003 | Nov 24, 1997 | Vehicle description: heavy duty trucks equipped with design level 1, rockwell ff980 series front axle | Suspension | 470 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 1996 Peterbilt 378
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 7, 2003Failure Dec 11, 2002Norwalk, ORColumn
CONSUMER STATES THAT THE TEETH ON THE TILT STEERING ARE BROKEN CAUSING VEHICLE TO LOSE CONTROL AND CRASH. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
NHTSA complaint 10002211
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
8 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information. - 11-001 May 29, 2020 · Service Bulletin/Repair Instructions
Information only: Hendrickson Softek front axle maintenance intervals and requirements. - 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage. - 01-075 Nov 6, 2019 · Service Bulletin/Repair Instructions
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor. - 34-066 Jun 10, 2019 · Service Bulletin/Repair Instructions
Information Only - Quick Reference Guide for Electric harness damage repairs. - 34-077 Apr 8, 2019 · Service Bulletin/Repair Instructions
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion. - 13-049 Jan 4, 2019 · Service Bulletin/Repair Instructions
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version. - 03-064 Jul 23, 2018 · Service Bulletin/Repair Instructions
Information - Recommended Practices for Updating ESA Software
Source: NHTSA manufacturer communications files.