Complaints over time
Complaints about the 2001 Peterbilt 387 peaked in 2001, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2001 Peterbilt 387
Heavy truck, 6x4, built in United States. Owner complaints on file from Mar 29, 2001 to Jul 24, 2001.
Recall campaigns covering this model year22,456 vehicles or units across those campaigns
Owner complaints2Below the median 2001 heavy truck
Severity index50.02001 heavy trucks average 18.5
First 24 months2Complaints in its first two years
Components
50% of complaints about the 2001 Peterbilt 387 name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2001 Peterbilt 387
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 03V-125 | Apr 1, 2003 | On certain trucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the… | Suspension | 154 | Part replacement |
| 02V-018-001 | Jan 15, 2002 | On certain heavy duty trucks equipped with meritor wabco pneumatic anitlock brake system (abs) valve packages, the assembly bolts on these valve… | Brakes | 2,302 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2001 Peterbilt 387
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 24, 2001Failure May 1, 2001Holly Pond, ALService brakes, DrumFire
VEHICLE CAUGHT FIRE SUDDENLY WHILE TRAVELING ON THE INTERSTATE, THE INVESTIGATION REVEALED THAT THE FIRE RESULTED FROM A BRAKE DRUM FAILURE CAUSING A TIRE FIRE WHICH SPREAD THROUGH THE VEHICLE RESULTING IN A TOTAL LOSS OF TRACTOR, AN INVESTIGATION REVEALED THAT MANUFACTURER WAS AWARE DEFECTS SUCH AS ELECTRICAL AND BRAKE MISHAPS.(ATTORNEY ON BEHALF OF CLIENT)*YD
NHTSA complaint 562231 - Filed Mar 29, 2001Failure May 1, 2000Green BAY, WISuspension
SUSPENSION WAS WRONG TYPE, AND VEHICLE MADE TO PULL TRAILER. TRAILER HEIGHT WAS 13'9, " NOT LEGAL 13'6". DEALER WOULD NOT TAKE VEHICLE BACK, CONSUMER TRADED VEHICLE.*AK
NHTSA complaint 884591
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
11 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter. - 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information. - 11-001 May 29, 2020 · Service Bulletin/Repair Instructions
Information only: Hendrickson Softek front axle maintenance intervals and requirements. - 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage. - 01-075 Nov 6, 2019 · Service Bulletin/Repair Instructions
Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor. - 34-066 Jun 10, 2019 · Service Bulletin/Repair Instructions
Information Only - Quick Reference Guide for Electric harness damage repairs. - 34-077 Apr 8, 2019 · Service Bulletin/Repair Instructions
Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion. - 13-049 Jan 4, 2019 · Service Bulletin/Repair Instructions
Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version. - 03-064 Jul 23, 2018 · Service Bulletin/Repair Instructions
Information - Recommended Practices for Updating ESA Software - 1804 Oct 20, 2004 · Service Bulletin/Repair Instructions
MODEL 387 HVAC SYSTEM MAINTENANCE. PETERBILT. *TT - 600 Oct 27, 2004 · Service Bulletin/Repair Instructions
MODEL 387 HOOD ADJUSTMENT. HOOD ADJUSTMENT CRITERIA AND SPECIFICATIONS. *TT
Source: NHTSA manufacturer communications files.