AutoStatsIQ
Data through Oct 2026
Model year

2020 Peterbilt 388

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (0)Complaints (0)Investigations (0)Bulletins (19)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Peterbilt 388 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Peterbilt 388

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Peterbilt 388

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    19 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
      "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
    • 32-025 Nov 22, 2024 · Service Bulletin/Repair Instructions
      Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary…
    • 02-194 Nov 11, 2024 · Service Bulletin/Repair Instructions
      Fix-As-Fail The window switch fails prematurely due to excessive amperage flowing through the window switch circuit. A new door harness design has been developed to prevent failures. Fix-As-Fail start date is 11/11/2024.
    • 45-064 Oct 18, 2022 · Service Bulletin/Repair Instructions
      Info Only - PACCAR is introducing Over-the-Air (OTA) software updates for engine MY17 and newer chassis equipped with Cummins X15, X12, ISX12, ISX12N, L9N, PX-7, and PX-9 engines The technology will leverage the existing Remote Diagnostic cs hardware to del…
    • 13-060 Aug 3, 2022 · Service Bulletin/Repair Instructions
      The service information for Bendix Air Dryer maintenance is being updated to include new procedures.
    • 51-013 Feb 4, 2022 · Service Bulletin/Repair Instructions
      Due to major data carriers phasing out 3G networks, chassis currently utilizing first generation Peoplenet Mobile Gateway (PMG001) will experience severe 3G service degradation as early as January of 2022. Chassis currently utilizing 3G antennas as a primar…
    • 43-071 Sep 21, 2021 · Service Bulletin/Repair Instructions
      Fix-As-Fail – Due to undersupply issues, only a limited supply of Diesel Exhaust Fluid (DEF) sensors are available. As a temporary solution, after PACCAR confirms a DEF sensor is not available, a temporary software update will allow a vehicle to continue op…
    • 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
      Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
    • 13-055 Oct 1, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: Peterbilt has introduced an improved mounting bracket for low mount air tanks for vehicles built between January 01, 2017 and July 06, 2020. Torsional vibration may stress the currently-installed brackets and cause them to fail near the bottom…
    • 14-027 Sep 25, 2020 · Service Bulletin/Repair Instructions
      Information only: In 2020, Peterbilt and Kenworth began using the same M10, M12, M16, and M20 frame fasteners on all vehicles. Torque specifications for these fasteners are different from previous fasteners.
    • 02-158 Aug 25, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through a…
    • 13-054 Jul 29, 2020 · Service Bulletin/Repair Instructions
      Fix-As-Fail - Bendix New-Gen Lightweight Steer Axle Drum Brake Spider Cracking
    • 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
    • 43-067 Jun 10, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rota…
    • 11-001 May 29, 2020 · Service Bulletin/Repair Instructions
      Information only: Hendrickson Softek front axle maintenance intervals and requirements.
    • 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
      Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
    • 03-071 Dec 18, 2019 · Service Bulletin/Repair Instructions
      Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
    • 01-075 Nov 6, 2019 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
    • 16-041 Sep 27, 2019 · Service Bulletin/Repair Instructions
      Non Safety Campaign: Peterbilt has determined that certain Model 365, 384, 386, 388, 389, 3895, 587 and 579 vehicles built between March 27, 2012 and January 20, 2019 with Flex Air suspension in a 6x2 configuration have U-bolts that may fail prematurely.
    Source: NHTSA manufacturer communications files.
    About service bulletins