AutoStatsIQ
Data through Oct 2026
Model year

2011 Peterbilt 389

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (7)Complaints (0)Investigations (0)Bulletins (27)
Recall campaigns covering this model year7686k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2011 Peterbilt 389 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2011 Peterbilt 389

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2011 Peterbilt 389
CampaignFiledSubjectComponentVehiclesRemedy
20V-199Apr 6, 2020In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may…Stability and traction control460,515Software update
15V-270May 8, 2015Affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed…Electrical system1,494Repair or modification
15V-132Mar 6, 2015Affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amountEquipment213,230Label or owner notice
15V-108Feb 24, 2015Front axle tie rod end clamp bolts may be improperly torquedSteering5,141Part replacement
14V-145Mar 25, 2014Affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between…Brakes474Repair or modification
13V-593Nov 25, 2013Affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight…Equipment561Part replacement
11V-127Feb 23, 2011Oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to…Fuel system4,664Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2011 Peterbilt 389

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    27 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
      "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
    • 02-160 Feb 10, 2021 · Service Bulletin/Repair Instructions
      Information Only – Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
    • 116-1 Jul 13, 2016 · Service Bulletin/Repair Instructions
      SmartNav 2.0 Hardware retrofit for quality validation and vehicle validation units.
    • 02-158 Aug 25, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: Peterbilt has determined that certain model 348, 365, 367, 382, 384, 386, 388, 389, 567, 579, and 587 trucks, built between 4/13/2010 and 3/16/2020 and equipped with a flush mounted battery box, utilized rubber washers that could rub through a…
    • 32-015 Jun 8, 2020 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides dealers with a battery warranty quick reference guide to ensure the appropriate tests for battery warranty are performed in order to prevent battery warranty claims filed with incorrect or incomplete information.
    • 43-067 Jun 10, 2020 · Service Bulletin/Repair Instructions
      Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rota…
    • 11-001 May 29, 2020 · Service Bulletin/Repair Instructions
      Information only: Hendrickson Softek front axle maintenance intervals and requirements.
    • 18PBB Apr 30, 2020 · Service Bulletin/Repair Instructions
      Safety Recall Bulletin: Updated with permanent repair path for phase 1 vehicles. The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 18V368. Non compliance to FMVSS and CMVSS 121 and 136…
    • 20 PBC Apr 15, 2020 · Service Bulletin/Repair Instructions
      Safety Recall Interim Bulletin: The Tractor ABS Lamp May Not Illuminate When ABS Controller Loses Battery and/or Ignition Power. NHTSA recall number is 20V199 Non compliance to FMVSS and CMVSS 121 and 136. Resolution is to Reflash software.
    • 34-085 Mar 3, 2020 · Service Bulletin/Repair Instructions
      Information Only – Vehicles may have the connector seals on the wheel speed sensor incorrectly installed, which may lead to water intrusion and corrosion in some vehicles.
    • 32-016 Mar 17, 2020 · Service Bulletin/Repair Instructions
      Information Only: Proper jump-starting voltage will eliminate high voltage related issues and equipment damage.
    • 34-085 Feb 28, 2020 · Service Bulletin/Repair Instructions
      Information Only: Vehicles may have the connector seal on the wheel speed sensor incorrectly installed, which may lead to sensor corrosion.
    • 03-071 Dec 18, 2019 · Service Bulletin/Repair Instructions
      Information Only - Vehicles built with NAMUX software from 2013 to present may experience accuracy issues with the tachometer. The issue can be temporarily resolved using any one of the included procedures.
    • 01-075 Nov 6, 2019 · Service Bulletin/Repair Instructions
      Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
    • TIB43-062 Sep 27, 2019 · Service Bulletin/Repair Instructions
      Information Only â“ This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
    • 42-058 Aug 23, 2019 · Service Bulletin/Repair Instructions
      Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
    • 34-066 Jun 10, 2019 · Service Bulletin/Repair Instructions
      Information Only - Quick Reference Guide for Electric harness damage repairs.
    • 34-077 Apr 8, 2019 · Service Bulletin/Repair Instructions
      Information Only: Proper instructions for closure of power distribution box cover to prevent corrosion.
    • 13-049 Jan 4, 2019 · Service Bulletin/Repair Instructions
      Information: Bendix ACOM Software version 6.16.5.0 for diagnostics may introduce an unrecoverable error. Notice to dealers to replace this version with older software version until Bendix introduces new version.
    • 03-064 Jul 23, 2018 · Service Bulletin/Repair Instructions
      Information - Recommended Practices for Updating ESA Software
    • 16-16 Oct 20, 2016 · Service Bulletin/Repair Instructions
      FIX-AS-FAIL: UPDATED PROCEDURE FOR MODELS WITH ENGINE-OVERSPEED WARNING BROUGHT TO DEALERSHIP.
    • RN-11112 Dec 1, 2011 · Service Bulletin/Repair Instructions
      PETERBILT TRUCK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON CERTAIN TRUCKS, WITH SMARTNAV SYSTEM INSTALLED, A NEW SOFTWARE IMPROVEMENTS HAS BEEN PROVIDED. *PE
    • SB-10-11 Nov 10, 2011 · Service Bulletin/Repair Instructions
      PETERBILT: INFORMATION REGARDING GAP AND PROPER TORQUE ALLOWED ON DEF TANK STRAPS. TANK STRAPS HAVE A SPRING TO ENSURE THEY REMAIN TIGHT DURING EXPANSION AND CONTRACTION OF DEF TANK. STRAPS MAY LOOK LOOSE BUT ACTUALLY ARE NOT UNLESS GAP IS GREATER THAN …
    • SB-E-043 Sep 6, 2011 · Service Bulletin/Repair Instructions
      PETERBILT TRUCK: SOFTWARE UPDATE FOR ENGINE CONTROL UNIT (ECU) AND AFTERTREATMENT CONTROL UNIT IS AVAILABLE FOR CERTAIN VEHICLES THAT ARE ELIGIBLE. *PE
    • SB-E-042 Sep 8, 2011 · Service Bulletin/Repair Instructions
      PETERBILT TRUCK: CERTAIN TRUCKS ARE ELIGIBLE FOR IMPROVEMENTS ON THE FORWARD NOX SENSORS WITH AN ADJUSTED SENSOR DEW POINT SETTING. NO MODELS LISTED. *PE
    • SB-E-028 Sep 13, 2011 · Service Bulletin/Repair Instructions
      PETERBILT TRUCK: ON CERTAIN TRUCKS, ENGINES WITH TURBO SPEED SENSOR HARNESS, MAY HAVE WIRES THAT ARE CHAFE, RESULTING IN FALSE SIGNALS TO ENGINE CONTROL MODULE (ECM) THAT AFFECT ENGINE PERFORMANCE. *PE
    • FRN-411-1 May 13, 2011 · Service Bulletin/Repair Instructions
      PACCAR INCORPORATED-PETERBILT MOTORS: THERE ARE CABLES MISSING THAT ENABLE THE TEXT TO SPEECH FUNCTIONALITY. *RM
    Source: NHTSA manufacturer communications files.
    About service bulletins