Complaints over time
Complaints about the 2024 Peterbilt 567 peaked in 2024, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Peterbilt 567
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Aug 6, 2024 to Oct 24, 2024.
Recall campaigns covering this model year8395k vehicles or units across those campaigns
Owner complaints2Below the median 2024 heavy truck
Severity index0.02024 heavy trucks average 8.3
First 24 months2Complaints in its first two years
Components
50% of complaints about the 2024 Peterbilt 567 name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
8 recall campaigns cover the 2024 Peterbilt 567
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-436 | Jun 26, 2025 | Tail brake light, upper and lower beam headlights, reverse light, and turn signal may not illuminate as intended | Lighting | 56,260 | Software update |
| 25V-353 | May 28, 2025 | Rear brake piping assembly may have insufficient clearance, which can result in a loss of service brakes or anti-lock brake function | Brakes | 315 | Repair or modification |
| 24V-915 | Dec 9, 2024 | Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning | Electrical system | 220,764 | Software update |
| 24V-908 | Dec 3, 2024 | Steering arm and/or tie rod bracket fasteners may fail, resulting in a loss of steering control | Steering | 68 | Repair or modification |
| 24V-190 | Mar 20, 2024 | Right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication | Powertrain | 70,509 | Part replacement |
| 24V-044 | Jan 25, 2024 | Steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of… | Steering | 45,887 | Part replacement |
| 24V-043 | Jan 25, 2024 | Bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies | Steering | 68 | Part replacement |
| 23V-653 | Sep 27, 2023 | U-bolts that attach the air tank to the chassis may contact the fuel tank and over time, wear a hole in the tank | Fuel system | 1,315 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Peterbilt 567
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Oct 24, 2024Failure Oct 7, 202420,000 milesLong Beach, CAFuel system, Other
The contact owns 2024 Peterbilt 567. The contact stated that while driving 25 MPH, there was a strong fuel odor coming from the vehicle. No warning lights were illuminated. The vehicle was driving to the dealer to be diagnosed and it was determined that the fuel tank was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was attempted to be notified; however, the manufacturer was no longer in business. The approximate failure mileage was 20,000.
NHTSA complaint 11621765 - Filed Aug 6, 2024Failure Jun 26, 2024Coushatta, LAPower train
Right side transmission stalk failed. Truck shut down and was only able to get partially out of 4 lane highway. Truck had to be towed as it would not reset/clear. Dealer replaced transmission stalk. Despite there being a safety recall for these devices (24v-190), and this truck meeting all requirements to be included in the recall, Peterbilt says it is not included and is currently offering no cost covered repair. We also had another truck have the same issue a few months ago.
NHTSA complaint 11606817
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
74 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- P001 Sep 11, 2026 · Service Bulletin/Repair Instructions
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list." - 01-094 Sep 4, 2026 · Service Bulletin/Repair Instructions
[SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold. - E343 Sep 5, 2026 · Service Bulletin/Repair Instructions
An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines. - P002 Sep 3, 2026 · Service Bulletin/Repair Instructions
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i… - P002 Aug 27, 2026 · Service Bulletin/Repair Instructions
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added i… - 43-089 Aug 21, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available after 08/28/2026. - P001 Aug 13, 2026 · Service Bulletin/Repair Instructions
Chassis list has been updated to include 10 chassis. The total chassis count is now 101. - 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi… - 43-089 Aug 13, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with addi… - 24KWL/PBL Aug 13, 2026 · Service Bulletin/Repair Instructions
The verbiage in the Introduction section has been updated. - 46-029 Aug 13, 2026 · Service Bulletin/Repair Instructions
When DAVIE version 26.21.2 is used to update the VECU3 to software version 3.4.46.0, the VECU3 5071 component group may display as --- after programming. - 43-088 Aug 13, 2026 · Service Bulletin/Repair Instructions
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification. - 14-037 Aug 11, 2026 · Service Campaign
An improved transmission bracket is now available for replacement on certain chassis equipped with a PACCAR TX-12 transmission, featuring a more durable design for enhanced long-term performance. - 43-089 Aug 1, 2026 · Service Bulletin/Repair Instructions
This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate oc… - 43-088 Jul 21, 2026 · Service Bulletin/Repair Instructions
This optional software update is now available for chassis equipped with EMY 2021B-2023 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being off… - 43-089 Jul 21, 2026 · Service Bulletin/Repair Instructions
An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks bef… - 41-029 Jul 18, 2026 · Service Bulletin/Repair Instructions
Incorrect air filters may be inadvertently installed in certain chassis equipped with under-hood Donaldson air filter housings. - E318 Jul 10, 2026 · Service Bulletin/Repair Instructions
The Condition, Chassis Affected, Service Action, Warranty, and Procedure sections have been updated to include the latest prognostics bulletin verbiage. The Warranty section has also been updated to include Peterbilt specific SRT codes for filing cross-divi… - 43-088 Jul 7, 2026 · Service Bulletin/Repair Instructions
"The software is not yet available. The bulletin will be updated when more information is available." - 43-088 Jun 29, 2026 · Service Bulletin/Repair Instructions
"An optional software update will be available on 07/06/2026 for chassis equipped with EMY 2021B-2023PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service theirtrucks before a DEF-related derate occurs. The software … - 46-027 Jun 13, 2026 · Service Bulletin/Repair Instructions
The currently published HD BEV Chassis with PACCAR EPowertrain Service (Built After 1/14/2026) de-energizing Procedures on ServiceNet cannot be utilized for certain pre-production Battery Electric Vehicle (BEV) chassis. - 43-080 Jun 3, 2026 · Service Bulletin/Repair Instructions
"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note … - R2601 May 29, 2026 · Service Bulletin/Repair Instructions
Updated primary and/or secondary chassis modules for certain pre-production Kenworth chassis are now available for installation. - 02-177 May 6, 2026 · Service Bulletin/Repair Instructions
Troubleshooting procedures for 2.1m cab power windows are now available. - 43-087 May 5, 2026 · Service Bulletin/Repair Instructions
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. - 02-201 May 4, 2026 · Service Bulletin/Repair Instructions
This recently published bulletin has been updated to include inspection procedures to assess if a hood is repairable. - 41-024 May 1, 2026 · Service Bulletin/Repair Instructions
Procedures have been updated to include additional truck models in the service intervals table. - 43-087 Apr 4, 2026 · Emissions
EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 43-087 Apr 28, 2026 · Service Bulletin/Repair Instructions
(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation. (PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation. - 02-201 Apr 24, 2026 · Service Bulletin/Repair Instructions
Model 567 Hood Strut Support Structure -A new procedure is now available to install hood structure reinforcements on Model 567 and 567 BEV chassis, improving performance and durability. - 45-070 Apr 17, 2026 · Service Bulletin/Repair Instructions
The attached procedures document has been updated with more detail and explanations. This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes. - 14-034 Apr 16, 2026 · Service Bulletin/Repair Instructions
Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values. - E338 Apr 30, 2026 · Service Campaign
Certain EPA21 PACCAR MX engines are equipped with PHINIA fuel injectors that do not meet PHINIA’s manufacturing specifications. - E326 Apr 1, 2026 · Emissions
EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX engines. - 37-004 Mar 27, 2026 · Service Campaign
PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a Vehicle Electronic Control Unit (VECU3) software update. - 43-083 Mar 21, 2026 · Service Bulletin/Repair Instructions
Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat. Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat. - 41-024 Mar 11, 2026 · Service Bulletin/Repair Instructions
Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake system inspection process for all engine air intake system components. - 14-036 Mar 4, 2026 · Other
One-Piece Aluminum Crossmember Repair - Repair procedures are available to support the replacement of intermediate or midship one-piece aluminum crossmembers. - 24PBE_KWE Feb 11, 2026 · Service Bulletin/Repair Instructions
The Parts section has been updated to clarify that freight charges for safety recall orders should not be passed on to the end customer. - CE031 Feb 27, 2026 · Warranty Program/Extension
Fuel Injection Pump part number 2344776PEX for MX-13 engines has been added to this warranty policy. - 45-070 Jan 31, 2026 · Service Bulletin/Repair Instructions
Procedure pictures updated for clarity. When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process bu… - 25PACF Dec 23, 2025 · Service Bulletin/Repair Instructions
Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Pa… - 25KWB/25PBB Dec 10, 2025 · Service Bulletin/Repair Instructions
A new Recommended Repair has been added. It must be used if safety recall 25PACF is performed prior to or at the same time as this repair since the 25PACF remedy also satisfies this safety recall. - 24PBE Nov 26, 2025 · Service Campaign
The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereb… - R2405 Oct 7, 2025 · Service Bulletin/Repair Instructions
All parts necessary to complete Phase 2 of this bulletin are now available. This retrofit provides certain chassis equipped with Cummins X15N (Natural Gas) engines with production level parts to replace preproduction parts installed at the time of manufacture. - 25PBE Aug 14, 2025 · Service Campaign
Parts and repair procedures are now available. Certain chassis may have a rear suspension tracking rod that interferes with the left rear brake valve components during full suspension travel. This interference could cause a loss of the rear service bra… - 25PACF Aug 1, 2025 · Service Campaign
Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a late… - 25PBE Jul 4, 2025 · Service Bulletin/Repair Instructions
Safety Recall – Interim Notifi cation Interim bulletin chassis are now fl agged in the PACCAR Registration and Warranty System. Refer to Bulletin 99-048 - CE033 Jul 3, 2025 · Warranty Program/Extension
32 fuel injector part numbers (16 for MX-11 and 16 for MX-13) have been added to this warranty policy. - R2306 - PB Jul 1, 2025 · Service Bulletin/Repair Instructions
All EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Info… - E318 Jun 7, 2025 · Service Bulletin/Repair Instructions
Newly designed fuel injectors are available for EPA2021 compliant PACCAR MX-series engines to optimize engine performance. Injectors must be replaced as a full set (6 injectors) and associated software must be updated at the same time. - 25PBB Mar 19, 2025 · Service Bulletin/Repair Instructions
Safety Recall The Exterior Lighting Switch (ELS) in certain Model 535, 536, 537, 548, and 567 chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with FMVSS/CMVSS 101 and 108. Affected chassis must have t… - 43-080 PB Mar 26, 2025 · Service Campaign
As of 03/25/2025, this campaign has resumed. Software updates are now available to complete this campaign. - E327 Feb 27, 2025 · Emissions
"Vehicles equipped with PACCAR MX engines with Engine Software Version NA202 or NA206 may display a dash STOP lamp incorrectly. PCI-2 software on these chassis must be reverted from NA202 to NA201 (Pack 2 injectors) or from NA206 to NA191 (Pack 1 injectors… - 25PBB Feb 11, 2025 · Other
"Safety Recall – Interim Notification The Exterior Lighting Switch (ELS) in certain Model 535, 536, 537, 548, and 567 chassis may not function and can be reset only by a key cycle. This issue may result in non-compliance with US Federal Motor Vehicle Safety… - 24PBK Jan 17, 2025 · Service Bulletin/Repair Instructions
Safety Recall Specific 2024 Peterbilt Model 367, 389, 548, and 2024-2025 520 and 567 chassis equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of … - 24PBL Jan 10, 2025 · Service Bulletin/Repair Instructions
Safety Recall Updated software and procedures are now available. Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Elect… - R2306 - PB Nov 9, 2024 · Service Bulletin/Repair Instructions
TCS case requirements for EMUX software and PACCAR MX Pack 2 injector upfit have been removed. Software has been campaigned for both processes, and software assistance is no longer required. All EMUX jumper harness retrofit procedures have been updated to i… - 32-025 Nov 22, 2024 · Service Bulletin/Repair Instructions
Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary… - E290 Sep 24, 2024 · Service Bulletin/Repair Instructions
FIX-AS-FAIL Updated to include EPA2024 compliant engines. Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E2…
Source: NHTSA manufacturer communications files.