By year
Owner complaints about Phoenix vehicles peaked at 1 in 2021
Owner complaints filed with NHTSA, 2017 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Phoenix
The complete NHTSA record for Phoenix vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Phoenix recalls are filed by Medix Specialty Vehicles, part of Phoenix.
Owner complaints in the last five years12 on file in all, across 2 models
Recall campaigns21 in five years
Severity index50.0Crash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Engine and cooling draws the most owner complaints about Phoenix vehicles, 33% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Zeus 305 has the most complaints of any Phoenix model
Every Phoenix model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Zeus 305 | 2015 to 2017 | 0 | None | 3 | 0 |
| Zeus 300 | 2015 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Phoenix product
- 25E-062 Sep 26, 2025
Wheel covers may detach during transit
Wheels · 396 vehicles - 17V-698 Nov 3, 2017
When the vehicle is fully loaded, it may exceed the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR)
Tires · 45 vehicles
Source: NHTSA ODI recalls file.