By year
Owner complaints about Pierce vehicles peaked at 7 in 2018
Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Pierce
The complete NHTSA record for Pierce vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Pierce recalls are filed by Pierce Manufacturing, part of Pierce.
Owner complaints in the last five years438 on file in all, across 32 models
Recall campaigns11015 in five years
Severity index21.1Crash, fire, injury or death per 100 complaints
Investigations12212 service bulletins
Components
Suspension draws the most owner complaints about Pierce vehicles, 17% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Arrow XT has the most complaints of any Pierce model
Every Pierce model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Arrow XT | 1998 to 2026 | 10 | 20.0 | 227 | 31 |
| Dash | 1983 to 2020 | 6 | 0.0 | 156 | 10 |
| Impel | 1998 to 2026 | 4 | 0.0 | 146 | 0 |
| Quantum | 1995 to 2024 | 3 | 66.7 | 191 | 0 |
| Saber | 1995 to 2025 | 3 | 33.3 | 82 | 0 |
| Enforcer | 1998 to 2026 | 2 | 0.0 | 210 | 9 |
| Velocity | 1998 to 2026 | 1 | 0.0 | 226 | 0 |
| Arrow | 1980 to 2013 | 1 | 0.0 | 31 | 1 |
| Custom Contender | 1998 to 2011 | 1 | 100.0 | 27 | 4 |
| Fire Truck | 1989 to 2001 | 1 | 0.0 | 25 | 3 |
| 75' Aluminum Ladder | 2003 to 2009 | 1 | 100.0 | 7 | 7 |
| Ladder AND Platform | 2016 to 2022 | 1 | 0.0 | 7 | 0 |
| Pierce | 1980 to 2010 | 1 | 0.0 | 2 | 7 |
| Pumper | 2015 to 2019 | 1 | 0.0 | 2 | 0 |
| Lance | 1983 to 2010 | 0 | None | 90 | 11 |
| Dash CF | 2007 to 2022 | 0 | None | 33 | 0 |
| Commercial | 1995 to 2024 | 0 | None | 25 | 0 |
| Custom Chassis | 1996 to 2006 | 0 | None | 18 | 0 |
| Freightliner | 2016 to 2024 | 0 | None | 7 | 0 |
| PUC Pumper | 2003 to 2009 | 0 | None | 7 | 0 |
| Rear Mount Pumper | 2003 to 2009 | 0 | None | 7 | 0 |
| Javelin | 1989 to 1994 | 0 | None | 6 | 0 |
| Aerial Pumper | 1983 to 1987 | 0 | None | 5 | 1 |
| International | 2020 to 2024 | 0 | None | 4 | 0 |
| Contender | 1999 to 2001 | 0 | None | 3 | 0 |
| Contender BIG Block | 2010 to 2012 | 0 | None | 3 | 0 |
| Dash D8000 | 1987 to 1989 | 0 | None | 3 | 0 |
| Tanker | 2015 to 2019 | 0 | None | 3 | 0 |
| F550 | 2022 | 0 | None | 1 | 0 |
| Kenworth | 2003 | 0 | None | 1 | 0 |
| M2-106 | 2022 | 0 | None | 1 | 0 |
| M2-112 | 2022 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Pierce product
- 26V-217 Apr 6, 2026
Firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground
Electrical system · 674 vehicles - 26V-060 Feb 2, 2026
Steering linkage arm bolt may come loose, resulting in the steering linkage arm detaching from the steering motor
Steering · 51 vehicles - 24V-905 Dec 2, 2024
Tires mounted on the front steer axles are incompatible with the wheels
Tires · 8 vehicles - 24V-147 Feb 26, 2024
In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded…
Electrical system · 15 vehicles - 24V-127 Feb 21, 2024
Bumper may partially obstruct the rear lights
Lighting · 4 vehicles - 24V-012 Jan 10, 2024
In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded…
Electrical system · 248 vehicles - 23V-823 Dec 7, 2023
Electrical connector to the aerial turntable wiring harness may not be properly secured, which can result in connector corrosion and affect the…
Electrical system · 314 vehicles - 23V-407 Jun 6, 2023
Galvanized stabilizer beams may develop cracks
Structure · 5 vehicles - 23V-096 Feb 17, 2023
When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and…
Equipment · 64 vehicles - 22V-892 Dec 2, 2022
Tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate
Steering · 17 vehicles
Source: NHTSA ODI recalls file.