By year
Owner complaints about PL Custom vehicles peaked at 1 in 2005
Owner complaints filed with NHTSA, 2005 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
PL Custom
The complete NHTSA record for PL Custom vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most PL Custom recalls are filed by PL Custom Emergency Vehicles, part of Pl Custom.
Owner complaints in the last five years01 on file in all, across 8 models
Recall campaigns61 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Tires draws the most owner complaints about PL Custom vehicles, 100% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Crusader has the most complaints of any PL Custom model
Every PL Custom model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Crusader | 2003 to 2004 | 1 | 0.0 | 2 | 0 |
| Type I | 2017 to 2024 | 0 | None | 9 | 0 |
| Type III | 2017 to 2024 | 0 | None | 9 | 0 |
| Freightliner M2 | 2016 | 0 | None | 1 | 0 |
| Medallion | 2003 | 0 | None | 1 | 0 |
| Rescue | 2003 | 0 | None | 1 | 0 |
| Sentry | 2003 | 0 | None | 1 | 0 |
| Titan | 2003 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a PL Custom product
- 24V-008 Jan 9, 2024
In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in…
Electrical system · 39 vehicles - 21V-657 Aug 24, 2021
In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly…
Brakes · 4 vehicles - 21V-654 Aug 23, 2021
These displays may experience low voltage spikes and cause the LCD to freeze or become nonfunctional, due to varying electrical installations
Electrical system · 1 vehicles - 21V-637 Aug 13, 2021
Lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers
Lighting · 4 vehicles - 19V-400 May 29, 2019
Monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed
Equipment · 41 vehicles - 04V-246 May 20, 2004
Some fire trucks equipped with seat belts built by amsafe fail to conform to the load requirement of federal motor vehicle safety standard no.…
Seat belts · 86 vehicles
Source: NHTSA ODI recalls file.