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Model year

2020 Polestar Polestar 2

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (0)Complaints (0)Investigations (0)Bulletins (24)
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Polestar Polestar 2 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Polestar Polestar 2

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Polestar Polestar 2

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    24 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • 36930.1.0 May 8, 2024 · Service Bulletin/Repair Instructions
      This is a Technical Journal: Google acceptance required for SW 3.0.3. After installing software v3.0.3, the customer must accept the Googles Terms of Service
    • 36876.1.1 Feb 29, 2024 · Service Bulletin/Repair Instructions
      This is a Technical Journal: 12V Battery Testing / Maintenance Guide. to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles
    • 36694.2.0 Oct 3, 2023 · Service Bulletin/Repair Instructions
      This is a Technical Journal: Searching for GPS Message in DIM / CSD
    • 36404.4.0 Oct 3, 2023 · Service Bulletin/Repair Instructions
      This is a Technical Journal: DIM"DISCONNECT CHARGING CABLE" MESSAGE WITH NO CABLE ATTACHED. Software fix is available.
    • 3554220 Jan 6, 2023 · Service Bulletin/Repair Instructions
      Checklist if 12 Volt battery is drained - Perform SW Upgrade
    • TJ36445 Dec 8, 2022 · Service Bulletin/Repair Instructions
      software upgrade
    • TJ36418 Dec 2, 2022 · Service Bulletin/Repair Instructions
      BEV High Voltage Battery Replacement
    • TJ36404 Dec 8, 2022 · Service Bulletin/Repair Instructions
      DTC SRS-B15381B High Voltage battery loop control
    • WTE-013P May 11, 2022 · Service Bulletin/Repair Instructions
      Mandatory Tools.
    • TJ36260.1.1 May 3, 2022 · Service Bulletin/Repair Instructions
      TCAM Rebooting, VIDA Cannot maintain connection, Loss of connectivity.
    • Service Manager Feb 11, 2022 · Service Bulletin/Repair Instructions
      Scheduled service is complementary on any Polestar 2 vehicle for the first 3 years and 30,000 miles
    • Service Manager Feb 10, 2022 · Service Bulletin/Repair Instructions
      Factory Scheduled Maintenance (FSM) - Polestar 1
    • SJ 1001365 Feb 10, 2022 · Service Bulletin/Repair Instructions
      Polestar HV-Battery Claim Types
    • TJ3614111 Dec 17, 2021 · Service Bulletin/Repair Instructions
      When listening to SiriusXM radio, the customer may experience the song/artist information not updating on the center screen when changing channels or when the song changes. CAR MARKET: United States and Canada
    • PB77001P Nov 16, 2021 · Service Bulletin/Repair Instructions
      Polestar Canada Winter Tires.
    • Old file TJ 3600 Jul 19, 2021 · Service Bulletin/Repair Instructions
      Driver may find that vehicle speed is restricted after speed restriction is removed during
    • TJ 3601311 Jul 26, 2021 · Service Bulletin/Repair Instructions
      Frontseat /Squeak/ rattle.
    • TJ 3571311 Jul 30, 2021 · Service Bulletin/Repair Instructions
      suspension setting values changed.
    • SMB 17 003P Jul 27, 2021 · Service Bulletin/Repair Instructions
      Pre delivery service.
    • SMB31-006P-2021- Mar 12, 2021 · Service Bulletin/Repair Instructions
      This is a Service Manager Bulletin: SDS
    • SMB31-005P-2021- Mar 12, 2021 · Service Bulletin/Repair Instructions
      This is a Service Manager Bulletin: SDS
    • WTE-010P-2021-01 Jan 27, 2021 · Service Bulletin/Repair Instructions
      This is a workshop tools and equipment bulletin: mandatory tools
    • WTE-008P-2020-12 Jan 21, 2021 · Service Bulletin/Repair Instructions
      This is a Tools and Equipment bulletin: High Voltage vehicle tool adaptor
    • SMB00-007P-2020- Nov 24, 2020 · Service Bulletin/Repair Instructions
      This is a Service Manager Bulletin: Creating a Vehicle Report
    Source: NHTSA manufacturer communications files.
    About service bulletins